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October 2023 by Linc Berns
So, I am from the Chicago area, but my family is from Waukon. My parents' home needed a new microwave, the old one was an odd size that they no longer make. From my area, I found a microwave that I was told was a swap out. It was much larger and wouldn't fit, so I returned it for another that "should" fit. It didn't. Frustrated, I called Rockweiler and spoke to Beth.Beth was very professional and, more importantly, very helpful. Instead of running back to Chicagoland and dealing with someone who was just making a sale, I got the help and guidance from Beth and got a microwave that did work for me. Job done!Thanks Beth!
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September 2023 by Cindy Curtin
Hands done the BEST customer service I have ever experienced!!Extremely dedicated to customer satisfaction!
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May 2023 by Malyssa Damiano
Ethan was super helpful I’ve had a dishwasher for almost 1.5yrs that hasn’t worked an he came out to try a fix it for us. Unfortunately it didn’t work but Ethan went above an beyond to help me out. He drove out 2 times in one day to try to get it up an running for me. Super nice guy!
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January 2023 by Kristee LeGrand
Beth was very helpful & pleasant. Couldn't have asked for better delivery men. Enjoying my refrigerator.
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January 2023 by Clay Rush
Great service
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January 2022 by Nicoel Damiano
My experience was great, got black Friday deals after black Friday.
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January 2022 by Michelle Mulholland
Very polite and friendly staff.
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January 2022 by Jeff Roe
Knowledgeable in store staff. Quality products at fair price. Delivery staff did a great job of setting up appliances in home.
