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“The employees are always pleasant and friendly . They offer free mint candies to their customers, and on Fridays they offer free popcorn straight from their own popcorn machine. And the best thing is that you don't have to maintain a specific balance in your accounts and you don't have to pay maintenance fees .”
“I had to drive up to Frankfort to handle some personal business at Expree. This is not my credit union, but a share branch. They were so amiable and helpful, especially Tonya, that I have to give them props. 4-star customer service. 4”
“CCU is top notch service and we were blessed to get James Williams as our loan officer at the Louisville Rd Branch. We were in a tight timeline and James came into the office on his day off (Saturday) just so we could meet to sign papers and keep the process rolling without delay. He is an amazing communicator and kept us up to date on the progress of the loan. Not only would I highly recommend CCU I would recommend reaching out to Mr. Williams. A+++ service.”
“I switched to ccu a couple months ago after being with pnc bank and they have been nothing but amazing I had pnc since I was 16 with my first job and over the last year with them they let my account get hacked 3 times by only asking simple questions about me anyone could figure out before giving out my information it’s the complete opposite with ccu they actually take the time to verify it’s actually me there dealing with they care about there customers and there customers money since I’ve been with ccu which has only been a couple months I have nothing but amazing things to say I have recommended them to all the people I know and most have switched ccu will protect you and your money no matter what and they are always there to help. This is hands down the best bank to go to and I highly recommend switching to the if you care about protecting you and your money”
“I am a brand new customer. I have a good friend that works here and she got some other employees to work with me. Everybody who helped me set up were so kind and with my severe hearing loss, they treated me very well and took the effort to make sure I understood them. Looking forward to do business with them for years to come.”
“I’ve been with PNC for years - someone in another state tried to charge on my card number, and they denied the charges and called me. Lost my debit card? They’ll make me one on the spot. Let be the people in Frankfort but honestly every PNC bank I go into the people are nice. I wish there was a drive by ATM at Kroger, but I can live without out. Love this bank.”
“Looking for a local bank I chose this one because they had a promotion and I thought what the heck, I need a new bank anyway. All the reviews, I was expecting the absolute worst. Quite the opposite happened and I am impressed with the customer service in this bank.”
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“the girls that work here are so very sweet! they always put a smile on your face even when you’re having a rough day. i definitely recommend coming to this bank! ”