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March 2024 by Kynadee
VERY affordable with the wellness plans that they offer. I called in a panic on Sunday, they got me in the same day and sent things off for testing the same day. Very friendly staff that really took the time to address all my concerns. They even called me this morning to see how my girl was doing. Couldn't recommend them enough!
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February 2024 by Robert Vela
It never fails. They try to add several hundred dollars of add ons every time we go.
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February 2024 by Ciara
Love Banfield always!! People say they’re expensive but honestly they are awesome! It doesn’t matter the locations I think Banfield as a whole is wonderful great people!
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December 2023 by Ryan Anderson
Really great experiences here each time I go. If you need a vet in the area, banfield should be the first place you visit. Affordable, intelligent, friendly.
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October 2023 by Justin King
Everyone there is really nice and obviously love pets. My problem is when my dog was having an eye issue. She couldn't open one of them well.First they test for abrasion (Brannon Crossing), which I understand. NegativeThey then test for glaucoma (which is why I brought her in the first place). NegativeThen they want me to send off fluids for some tests. Also Negative.Over $600 out of pocket for them to tell me they don't know what wrong with her eye, But "here's some eye drops that might help."1 year later I go to Lansdowne. My dog can hardly open her eye. Same routine. I even told them that we've been down this road before and they insisted on doing the same procedures and charging me for it. This time it was $350 and same outcome. They don't know what's wrong and gave me eye drops. This was at a different location and the tech was pretty certain that she had glaucoma but it was negative. They also charged me to test for a heart murmer that my dog didn't even have. You're just throwing money away if you go to Banfield
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September 2023 by P 1
I feel like this is a very honest vet! Dr. Lamb and Michael made me and my baby Kaiyan feel very assured and worked with me financially! I highly recommend this place! Hands down Awesome awesome people and they have got my business from now on 100! Thanks to you both and looking forward to next visit!
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August 2023 by Nora Veblen
We are very happy with Banfield. This one is not in a PetSmart, which is nice. The monthly wellness plans they offer have been worth it because our cats have had some health issues, plus it helps spread out the cost of our bills.
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August 2023 by BeeJay Pennington
Everyone was very polite and kind, with a seemingly genuine concern for both my little fur buddy and myself! The called everyone by name, even all of the furry ones, not just the humans! All options were well explained and the staff ensured I had 0 questions left to ask before I left. Overall, all the staff I interacted with were top notch, for real, but the lady at the desk that day, Erin (SP?), was super awesome! You couldn't ask for a better experience from a Vet office IMO!
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August 2023 by Dani Beasley
I had never been to Banfield before, when my furbaby got sick with a very bad urinary blockage. They let me know all of my options, were very compassionate and caring, and helped through every step of the process. When we get another cat, we will definitely be returning to Banfield ❤️
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August 2023 by Barkley Truax
They were very accommodating of me in a tight spot. Staff is always friendly.
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June 2023 by Tiffany F
Only reason I'm giving 2 stars is because of 3 people that work there. Dr. Lamb, I love her!! She is the best Doctor there..hands down!! The receptionist, can't remember her name BUT she's always so friendly & greets my fur-baby with open arms & last but not least..Brandon, he is another best!! He is so caring & goes above and beyond for my fur baby and I'm sure others too. Other than that, this place is horrible..if you don't have the money ((that's with the OWP)) they will NOT treat your animal, won't set up a payment plan ((that's also with you being a member)) My baby ingested foreign objects, wasn't able to poo, not eating & very lethargic. Keep in mind what was ingested was life threatening..they refused to treat unless payment was made..$300 I begged & pleaded for payment arrangements..NOPE!! I was told to come pick my baby up, but luckily was able to get the money together. I am looking into other options now and advise you to do the same. The vet back home, where I'm from doesn't turn any animal away, will work with you on payment plan & won't ever tell you to come pick your baby up because you can't pay. Ridiculous & NO comparison what so ever. This place is all about the Benjamin's instead of all about the furbabies.
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June 2023 by Jessica
I am so glad I chose Banfield as the vet for my little Pumpkin. From check in to check out, we received nothing but quality care and warmth. We are new to being kitten parents, but we feel so confident knowing we have Banfield to help us along the way with our baby’s health. Couldn’t recommend them more!
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June 2023 by Michael Martineau
Wonderful staff,and they take good care of our cats.
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April 2023 by Breakit Down
Very unprofessional. I was lied too by the staff and robbed out of my money I brought my puppies to them healthy and got them back sick. Then I received an attitude for calling them and letting them know what’s going on
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December 2022 by Amanda Meyer
The docs and staff are awesome!!! We’ve been going here for years and they are BY FAR the best vets we’ve ever used in the lexington area
