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March 2024 by david flatt
I recently came to Tradehome for the first time. I've had severe issues with my feet for a long time but wasn't sure exactly what I needed. I was immediately approached my guy named William. I had many questions and he had every answer for me. We scanned my feet, tried on several different insoles and shoes and eventually I eventually decided on what I needed. That was 2 weeks ago and I couldn't be happier. Between William's knowledge and customer service, and the different choices available, I would recommend Tradehome to everyone.
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March 2024 by Angel Castro
They will add a Water & Stain pretenctant that is 10.00 and will not even tell you about it!Im coming back monday to return the shoes I bought and buying shoes somewhere alls! I mean why would I want a water repellent for my HOKA KAHA GTX that are water resistant!Thank you cashie# 062354
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March 2024 by patricia kinnaird
I walked in this store with shoes that were killing my feet & Ty could immediately tell that I had been sized wrong - they were too small & I didn’t even know it. So impressed that I took my daughter back the next day!!!
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March 2024 by Tonyia Mitchell
Wanted to take a minute to say how impressed I am with the customer service at this store. Ty & his associates do a great job making you feel welcome & take time to help you find the right shoes. They know what they’re talking about.
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February 2024 by Barry S
Difficult to Return
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February 2024 by Brenda Hendren
The gentleman helping asked me all kinds of questions about what I wanted out of my shoe. He measured both my feet and we discussed what was going on with each foot. He brought me several options to try out and helped me pick out the best shoes for me. You don’t get this personalized service anywhere anymore, top notch! Will definitely be back and recommend this place to everyone!
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February 2024 by Tara Bissell
Had a great experience last night at Tradehome shoes! We took our 9 year old son in for a new pair and Evan H. did an amazing job of finding us just what we needed- he really connected with all of us and went above and beyond to make it a fantastic experience! I am a big fan of this kind of customer service-it's not easy to find these days. Also they have a good selection and reasonable prices. We will be back!
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December 2023 by Mark Daly
My Wife and I went to TRADEHOME Shoes in the Fayette Mall in Lexington , Ky. and saw our good friend Luke who works there and also met a newer employee Evan. These two gentlemen went out of their way to help us shop for an Angel Tree little boy last night.We left the store with a pair of sneakers and a pair of boots for the little boy at a very great price.They also SUPPORT the Military and give a 10% discount to all Military.One of the other things that they do is, they have products from Century, and for every one of those products that they sell they donate $1 to local schools and also provide one local school with new pairs of shoes (600 pair this year alone).Thanks Luke and Evan and we look forward to seeing you again.
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December 2023 by Carisa Lipp
My sister was visiting from out of state and we went to the mall to look around. She works on her feet in a hospital and had been complaining of foot pain just walking through the mall. I told her about Trade Home and how I buy all my shoes there. We walked in and she immediately had to sit down. A nice salesman named Evan asked how he could help. She told him her story and he immediately went to work, measuring and showing her touch points on her feet. She walked out with two new pairs of shoes, with orthotics and was “bouncing” back through the mall. Evan made it a great experience and we were impressed with his knowledge of the inventory. Not only is Trade Home Shoes my favorite shoe store, but it is hers now as well. Thanks for taking care of us!
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December 2023 by Ja'Nel Ishmel
I had an excellent experience as a first-time customer at Trade Home Shoes. Ty, the owner, demonstrated impressive knowledge about the science behind the shoes. He patiently offered various options, making my visit enjoyable. If I lived in the area, I'd certainly return for their exceptional service.
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December 2023 by Kevin Moore
The owner is very friendly and helpful. He really knows what he sells, and gives you the right pair for your wants and needs.
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November 2023 by Samantha Cox
Tris took very good care of me while shopping here. He was very helpful and ensure that I found exactly what I was looking for. He showed care and compassion during a difficult time in my life. I highly recommend this store and the staff that work here are exceptional. I will continue doing business with Tradehome Shoes and recommend them to my family and friends.
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April 2023 by Kenni Lemaster
Ty the Manger was wonderful. Me and two of my friends went in the store, he worked with us for almost 2 hours, finding the perfect shoe and inserts. Highly recommended this store.
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April 2023 by Collins Youngblood
Highly recommend this store for shoes. Small testimony, I had a pair of ONs that ripped at the mesh within 6 months and they replaced them for me at no cost. Talk about going above and beyond for the customer and you have developed a customer for life whenever I need to get shoes for my family and I. Thank you for taking care of me and I wish I could rate this business more stars.
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March 2023 by Jonah Callahan
Good shoes, great service! Manager was very nice and staff was awesome. Love to come here to buy shoes.