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October 2023 by Natalia Verenich
I came on Saturday around 6:40. I did not know they close at 7 (I rarely get car washes) so it was a last minute thing. One of the employees politely asked me if I planned on using the vacuums after the wash, and I said yes, and he told me just a heads up they turn off at 7:15. Which was plenty of time for me as I just did a quick vacuum through the car. As time was approaching close to 7, a fella (I assume manager or owner) approached me when he saw me struggling with my dirty car mat and showed me how to use the mat whacker! Again, new to this car wash thing so that was appreciated because I never even knew that that was a thing. As I went to do the other side of the car, it was a few mins past 7 and they had already put the mat whacker and stuff up for closing. He saw that I had another mat that I was vacuuming, came out, took it inside, and cleaned it for me, after they had already closed! I thought that was such an amazing gesture and amazing customer service. The whole crew overall was very kind and did a great job! I got the best car wash they had to offer, and it comes with a towel dry which was great. Definitely going to get car washes more often now!
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October 2023 by Ashley Whaley
Excellent! The people are friendly, down to earth and truly care. The quality is thorough and top notch. Highly recommend! Best car wash in town.
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September 2023 by James Gambrel
Best car wash in town! They offer a towel dry and are always friendly. This is the only wash my wife and I use. Highly recommend them.
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September 2023 by Jacob Vaughn
Best bang for your buck! $16 for the highest level wash, 3-4 crew members always in the chute pre washing and scrubbing your vehicle. Not like the "big box" car washes where the crew member comes out with an AirPod in and sprays half a wheel and then back inside while you pay double and get ripped off. Alan's Express Car Wash all the way!Services: Auto detailing
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August 2023 by Daniel Sushik
Best car wash around! The service is great. The employees are kind, and all have been working there for a long time. The prices are a bit steep, wish they had more incentives for multiple vehicle plans but the hand pre-wash and towel dry is amazing!
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August 2023 by Sharon Richert
I love this place. I drive from Somerset, attentive friendly staff, My van sparkles down to the tires...no car wash gets tires clean like Alan's. CAN'T BEAT THE PRICE.
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July 2023 by Karen R.
Took my car there for detailing and I regret not taking a BEFORE picture because I'm soooooooo impressed when I got my car back....I have two huskies that's shredded all year around and their hairs pretty much took over the whole interior of the car and I tried a couple times to vacuum and it was not working all my seats are fabric so it is impossible to get hair out 100%...Well they got it out like 100% my car is like a brand new one now!!!!!!
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June 2023 by Gina Johnson-Higgins
Very happy to find this gem of a carwash after running away from another chain of washes in Lex! They were so nice and kind. Car was spotless and towel dried. Free Vaccums with wash. And NO DAMAGE to my vehicle!!!! So very happy. They even drove my SUV through the wash for me after my PTSD from someplace else kicked in!! LOL Cannot recommend enough!Services: Auto detailing
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June 2023 by Dan Courtney
Excellent service. Car wash is the best around. Vacuums, cleaning supplies included.
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April 2023 by Jessica Combs
Best car wash I’ve ever used! I drive from Lexington just because they do such a great job and their guys are the most polite gentleman!!!! Love this place!!
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March 2023 by Mike Sulakov
Never had any issues with this car wash, and they’ve always done a good job on my cars. I came this time at 6:28 (after work), and they had already put the cones out in front. Google stated that they close at 7, so i called to double check, and all i got was a “sorry”. This is unacceptable in any business, and the hours stated need to reflect actual work hours.
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February 2023 by Amanda Walton
This place is AMAZING!!! The workers were so courteous and helpful and the car detailing… wow is all I can say. My car was the worst from all the snow and ice and kids eating in the backseat. Well after they finished detailing, it looks brand new!Services: Car waxing
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January 2023 by Sophie Sushik
Professional & kind staff! The car wash itself is great. As long as I’ve been going, never had a bad experience. I’d recommend this car wash!
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November 2022 by Regina Sletvold
These guys are fabulous! Thorough, polite, and knowledgeable. Great prices for different services. Love Alan's.
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October 2022 by Jennifer Turner
Alan and his crew did an amazing job bringing my 2001 boat back to life and make it sparkle again. They are so professional and do such an exceptional job on everything they do.