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January 2024 by humanparody12
Absolutely awesome place. Everyone was friendly, informative, and transparent. I was kept in the loop about what was being done and what still needed doing. Went in for a short-throw shifter install, and I’ll probably be back again soon for a few other things that need doing. Highly recommend Central Import Authority!
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July 2023 by Karyn Koppin
Nick was great! Needed to get my brakes replaced last minute. The service was fast and the price was fair, will be returning here for future needs.Service: Brakes
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April 2023 by Chad Brozik
Fantastic service, communication, and performance. Quality of work is beyond top notch. I've had several vehicles in for different services and Nick has been great scheduling, communicating, and setting timelines. Can't say enough about Erik and the team.Services: A/C installation & repair
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November 2022 by Adam Jacobson
The guys at Central Import Authority are simply the best. Very fair pricing and are extremely knowledgeable. They will show you up close and get you involved in your vehicle if you so choose as well. My new go to shop for all my services. Took amazing care of my 2022 Civic Sport.Thanks guys!Service: Auto engine tuning
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August 2022 by william burgher
Eric is the best. Great mechanic and hell of a guy .
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June 2022 by chathuranga chamal
Extremely satisfied with their work. Fixed my AC within about 2 hrs.
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May 2022 by Matthew Smith
Nick at central important authority repaired my 2013 Honda Accord. The timing belt was very loose and needed to be changed. I searched all around Lexington, with the idea in mind that I wanted oem parts on my vehicle, central Import Authority gave me the best price. Work was done very fast and customer service was more than a 5 star. Would totally recommend and trust this shop for future service. Thank you very much Nick! I appreciate you.Services: Auto engine diagnostic
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November 2021 by J. Davis
Always great service! Been using them some I got my car last year and Erik always takes very good care of my car!
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September 2021 by Patrick Twist
Very professional and helpful shop. I came in for some maintenance and tires. Erik took care of me. Service was friendly and he kept me updated on the process. Cant recommend this shop enoughServices: Wheel alignment
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August 2021 by Tyler Schroeder
Erik is an outstanding person and business owner. Can't recommend his services enough!
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May 2021 by Sam Jackson
I have been using Central Import for my car needs for close to 5 years now, never has there been any issues with the services they have provided.The owner Eric is a genuine and good guy. If I ever stop by with any questions he gives me his full attention and helps with what ever it is. He even answers my questions after hours!I believe this is the perfect shop for anyone looking for on time repairs at a better price than any dealership could offer.Services: Brakes
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May 2021 by Tim Unger
A co-worker suggested I try CIA for a timing belt replace on my 2001 Miata. I was so impressed with Erik's knowledge that I had him perform the work. They did an excellent job and saved me at least $200. That was 2 years ago.My other car, a 2012 Kia Soul with 70,000 miles recently had the dreaded check engine light come on. I figured no problem, Kia has a 10 year 100,000 mile warranty, right? Wrong! Turns out a defective camshaft position sensor is not covered. Cartown Kia ordered the part ($130) and set up an appointment to replace it for $150. CIA is about a mile from the Kia dealer so I stopped by and tell Erik what was going on. He told me to bring it in when I get the part, which I did and he replaced it and saved me over $100.Now this was like asking a surgeon to put a bandaid on a scratch because if you look at CIA's facebook page these guys go deep into all sorts of engine, transmission, electrical, modifications etc. work. He also has a new state of the art alignment ramp.I will never take either of my cars anywhere else. I should apologize for such a simple easy repair. These guys can do it all. And, if they can't they know who can.CAR REPAIR'S BEST KEPT SECRET.Services: Check engine light diagnostic
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February 2021 by Wade Wortman
Always satisfied with service.
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February 2021 by James Kozma
Excellent service, friendly and prompt. Got the work done for quoted price on time!
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October 2020 by Stefani Cindy Thomason
Erik is a car doctor! He has run the business since he was 17 starting from his parents' garage. Great family man! Super honest even when he or his staffs make mistakes, they will be honest about it and be responsible about it. His price is fair and does so much work from messed-up dealer works or other shops works. He saved me thousands of dollars from dealer and other shops work to work on my Audi radiator, ac, breaks, paint, and everything! He is respectful with his attitude and his words. People who leave bad reviews usually are the one who trying to screw with his business! Erik and his business are professional, reputable, locally own, respectful, and honest!And responding to Tom Harper and his fiancé Anne Scott Hopkins’ Review:This guy sounds very selfish and trying to screw with Erik's business. I knew Erik went and picked up Tom's MELTED truck all the way from Atlanta back to Kentucky for cheap because he said he was just helping a friend. But Tom Harper keeps pushing Erik to do all the works in hurry and expects his truck to be 100% brand new! He called and texted every day, even the body shop were very disturbed by Tom who kept asking if his car is done. He expects the car to be done in 3 weeks where some parts need to be ordered and take days to arrive. He is not the only customer from these shops. He tried to screw with Erik by accusing him putting dents and marks on the truck's bumper and dashboard that were already there. He accused Erik with profanity that is not true especially if you know Erik. Erik's business (Central Import Authority, LLC) has been around for so long and he has so many customers who've been coming for 10-20 years. His shop and his name are reputable and those people who leaving bad reviews and names are the one who trying to screw with Erik's business.
