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“Thank you ladies of the Weymouth Office!! From start to finish, the Best service and very easy. With QCU’s help I bought out the lease of my Toyota Tacoma and saved a lot of money with their financing option. ☺️☺️☺️☺️☺️”
“I have been a member for 40 years. BFCU has always given me the best financial advice. Also, they helped me plan my retirement. I have been retired almost 20 yecars and they have been a tremendous asset the whole time. Thank You BFCU”
“Always outstanding customer service! Everyone is reliable, efficient, kind and community focused! Added bonus- City Hall interior space is beautiful and showcases community arts!”
“I have banked the longest with Hingham Institution for Savings, but it is becoming a little too inconvenient, I live in Hanover now and I think there's a branch on the Norwell line but I also have an account with Bank of America (mostly for the convenience for travel and transfers) but they are TERRIBLE and it's just so nice to have the same small town feel again banking here”
“Asst Branch Mgr Patty was very thorough and knowledgeable. I had an issue which was handled by a mgr which was unresolved that had me feeling me frustrated. I'm glad I returned and Patty was able to resolve the issue. She went above and beyond and didn't push me off to another department. It's ALWAYS a breath of fresh air to interact with someone who has exceptional customer service. Patty is a shining star!!!Grateful CU Member”
“The customer service could be a little better, especially when it comes to acknowledging customers who have been waiting. If you'd like to speak to staff for per se - opening an account, the wait takes about 15-30 minutes. The staff members are nice and helpful, they are doing their best.”
“To whom it may concern: Phone call to HFCU RE: HFCU -Ms Prajida Bhattarai HFCU Phone Customer Service Representative Bank phone call Date 7/13/2023 (aprox mid day) I had some rather difficult tax and investment questions with respect to my husband's HFCU- IRA account. His account has a couple of CDs coming to maturity. Ms Bhattarai answered all my questions. She was so professional. Her answers to my questions were clear and consise . Then , I needed to have her speak to my husband regarding the most current interest rates to consider for a roll-over. After she politely identified herself to him, she listed for him the current Ira-cd interest rate information. Then she explained to us the HFCU procedures to follow in the event he reaches his RMD date. She mentioned that the Bank had current procedures regarding IRA accounts and the he would most probably would receive notice as the RMD date appoached. She gave us the current procedures the HFCU uses when calculating , handling, conferring and notifying him when the RMD may be be required to be paid out. Ms Bhattarai was preparded , knowledgeable, and professional. Beyond all that, she was patient and kind. Thank you so much for such superior service. Sincerely, Mrs. J. Maloney (RET) - Treasury”
“I have been working with LibertyBay credit union for a couple years now and George Kelly has been amazing and very helpful along with his coworkers, Victor and Mackenzie. I highly recommend for any of your financial needs.”
“Pleasantly surprised how new the space was and the service is prompt. This is located on the District Ave complex across from the AMC theatre. When you first enter, you are first greeted by a front desk person who directs you to a bank rep. There is an atm to get cash and the rest of the space is devoted to individual offices to meet with the bank rep. There is free fast WIFI. There is one hour parking in the front of the building otherwise park in the garage.”
“We have been working with Amanda in the loan dept. for our Home Equity line of credit over the past few years. She is absolutely incredible. If you are looking for someone who cares about her customers, this woman is your go to. We cannot say enough good things about her.”
“Metro credit unioñ, has always been correct with my money ?? never experienced a bad thing with METRO CREDIT UNION. Cudos too METRO CREDIT UNION.... for there professional ism. To the public.”
“I have had nothing but spectacular experiences with both the Boston and Everett locations. They helped me with tricky estate account after my father passed and I am very grateful. Shout out to Carla in Everett for being extra awesome!”
“Came in as a CD hopper. Stayed for the awesome David and amazing Rhonda.This location offers a spacious parking lot with convenient drive thru. The branch consist of warm seasonal decorations and welcoming staff with a wide range of financial services.From time to time; they have a charity drive. This year they donated to Lazarus House for the less fortunate. The free coffee and tea in the lobby is always a perk.I appreciate the personal banking style. They really get to know you and aren’t pushy with sales at all.I also had car issues once and instead of calling/waiting forever for AAA; the branch manager took his time to come out to my car and help me. Thank you so much!”
“I've been banking with them for years now and they are amazing. Sonya Barros is my go to. She is extremely knowledgable and very professional. She always goes above and beyond for anything that I have questions with. I highly recommend anyone bank with them and I'm sure Sonya and the members plus team will continue to give extraordinary service.”
“Unfortunately, the branch wasn't able to help me with my problem but through no problem of their own. The staff was very patient, friendly and professional and directed me to the South Boston branch.”
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“RFCU is the best bank in Massachusetts.I've had accounts at Bank of America, TD Bank, Citizens, Harborone over the 20 years, and have closed them all. I use to love Harborone (before they changed to a Bank of America Clone), but never even liked the other banks mentioned.I've had my RFCU account open for over 25 years, and still have it open today.Rockland Federal Credit Union still treats you like family and really cares about every single one of their customers.I love Rockland Federal Credit Union!”