-
November 2023 by Chris Jensen
Deran made the process extremely easy. The office was clean and cozy. Never felt any pressure to make a decision. The car I wanted was clean and meet my expectations.
-
October 2023 by Caleb Baus
We drove up from Toledo to look at a 2015 f150. the truck looked great in pictures. When we got there is smelled like cigarettes, had cigarette burns, the interior was dirty, the exterior was dirty and had blemishes, tires had plugs in them and overall the truck didn’t drive great or like advertised. The salesman seemed pushy at first but we gave it chance. After we told him our concerns and tried to negotiate a price he said he was firm on price and no counter offer. Completely disregarded my concerns with the truck and turned a bit sour. Felt like we got shoved out the door very quickly after that. Overall less than great experience.
-
October 2023 by Kurt Fennig
This was my first experience with The Motor Mall and I cannot say enough about the customer service they provide. Prompt service and even delivered my vehicle to my home address. I don’t even get that type of service from my Cadillac dealership. Daren and Steve went above and beyond. I would highly recommend if your wanting great customer service!!
-
September 2023 by j cat
Great place for unique cars. Low pressure purchase. If you like it buy it! Two years plus later and our beloved Hummer looks great & even better with added options. It's still going strong with only general maintainance needed. A good strong running vehicle! We've put it in a few car shows and everyone just loves seeing it! So glad we made this purchase at The Motor Mall!
-
September 2023 by Carolyn Michels
My experience was very professional and painless. Daren walked me through the process and everything happened as it should and on time. I enjoyed the Bronco buying experience and I had not bought a car in 9 year. Thank you Daren.
-
August 2023 by Kristi Hyatt
I truly do not like going into dealerships and waiting forever to finally get my new car. So I decided to purchase online, and I can honestly say this was the easiest it has ever been for me purchasing a vehicle! Daren was easy to work with, super understanding and really helpful. My car was here within a couple days! I couldn't be happier :)
-
August 2023 by Brad
Well, 2 weeks after I bought my Audi q7, the converters went bad, 6000.00. They make you sign some documents for buyer remorse so nothing you can do, and they will write on the review to call them and they will try to make it right like on all other bad reviews and they don’t do anything. One thing after another keeps going wrong, now I’m up to 10,000 in repairs. The cars may look great, may drive great, but then something happens and the repair place told me they had to of known about it. I’ll never buy a car from a place like this again. My dream turned into a nightmare. Good luck buying from this place. I’m giving you a heads up. Beauty is only skin deep. I’m sure the sales guy who is nice, has no idea what the owner is letting him sell. Total con man imo.
-
August 2023 by Krystal Werner
My husband and I just bought a Cadillac Escalade Platinum and couldn’t be happier. Steve and Daren were both such a huge help and made the process super smooth! Highly recommend the Motor Mall!
-
May 2023 by brenton hogan
I’ll keep it short and sweet. Hesitated to buy sight unseen but Darren took videos pictures and answered all my questions. Price was very reasonable. I was in a rush to get the truck and really didn’t think I would get it in time. Somehow Darren got it to me in 2 days. Once it showed up I was in awe on how clean it was they really detailed and made her shine. Awesome Experience I definitely recommend.
-
May 2023 by Beth Boatner
This was my first online vehicle purchase and Daren made it simple and easy. He responded to all of my concerns/questions regarding the purchase. I was very pleased with the service from Daren and The Motor Mall!!
-
March 2023 by Brian Bowen
It was a pleasure dealing with Daren as this was my first major online purchase. The transaction went smoothly and they reassured me with videos and pictures prior to purchase. They were also accommodating after the purchase to make sure that I was completely satisfied.
-
March 2023 by Levi Brentlinger
Would recommend Motor Mall to anyone looking to buy a quality car or truck. This was my first experience buying a car sight unseen out of state and depending solely on their very detailed listing of the car. Everything was exactly as described and Darren made it one of the easiest car buying experiences I’ve had! Would buy from them again with no hesitations!
-
March 2023 by I S
This was my first online out of state vehicle purchase, and honestly, I was quite nervous, but Daren made sure I had all the information I needed to make the right purchase. Daren went above and beyond to ensure that I had all the details I need for an online out of state purchase. Daren is prompt when answering the many emails and texts I sent him. Thank you Daren. You are awesome!
-
March 2023 by ityoboy.LeRoy
The best car buying experience I've ever had and I have had a lot!!! I bought a 2019 Audi S5 from here yesterday and can say I am truly satisfied and feel better about buying the car now than I did before buying it. Darren was such a pleasure to work with. We flew all the way from DC, early morning flight, and he sent someone to pick us up. That person was Tyler and he was truly great. Him and I had great conversations about cars, the Michigan car scene, the Michigan music scene, and the local culture overall. He was a wonderful and knowledgeable person and was a great welcome after our flight. Upon walking in Darren greeted us with a smile and asked if we needed any refreshments as well as how our trip was. While he was sorting out the paperwork Tyler gave me a tour of the facility, a really nice and unique space, where we talked about the inventory and the car I was buying. We were also accompanied by Darrens puppy :-) Darren finished up the paperwork in a swift and professional manner, it was so quick (less than 30 minutes)! While he was wrapping up we conversed briefly, he really was great. Once it was time to drive off, we said our goodbyes and told Darren we were thinking of getting food somewhere in the Detroit. He quickly advised us to against our plan, saying it was unsafe and instead recommended another place. This act of caring was greatly appreciated, and we thanked him for his advice. A truly great experience, Thank you so much MotorMall, Darren, and Tyler! Best, Leo Saraf.
-
March 2023 by Venice Aviso
I highly recommend The Motor Mall. This is the first time I purchased online and Daren made it so easy. He was very responsive in answering questions, walking me through the finance process, and quickly arranging transport. I can't be more happier with my purchase and all thanks to Daren for making it happen!!!!