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“I had a fantastic experience at Community Choice Credit Union, opening my personal and business accounts thanks to Nancy! She was not only knowledgeable but also incredibly patient and thorough in explaining all the details about the financial products I was interested in. Nancy's advice was tailored to my specific needs, and she made sure I felt confident and informed every step of the way. Her professionalism and genuine care for members truly stood out. I left feeling fully supported and satisfied with the choices I made, all thanks to Nancy's expert guidance. Highly recommend!”
“Theresa has been helping me with my ailing father's banking for many years now. She is very polite, and knowledge. I highly recommend her boss give her a raise. She is amazing and swift at her job and goes above and beyond to make sure my needs are met. I prefer going to her to do my banking, and always will if I'm able. Thank you Theresa for your continued help. Much love!”
“I have found advantage one cu online banking helps me navigate my fiances on site confidently! also helps with problem solving of any issues I my have. I can call n get friendly voice to walk me through any financial matter. Matt our go to guy in loans as well as questions is the best. I am very pleased we the overall services I received.- Ricarda Thomson”
“Beth is the person to see! she is AWESOME. Beth helped one of my customers get approved for a loan, very easy and smooth transaction. Will definitely recommend more people to this place.thank you once again.”
“The branch employees are fast and efficient. Even when the branch is full of customers, the employees courteously assist all the customers and have them in and out fast.”
“Thank you for replying back on the last review. I want to give DFCU a thumbs up. The last call took less then 5 minutes :) customer service is a ********** 10 star!”
“I love this credit union! I've unfortunately had to hop from bank to credit union to bank in order to find one that didn't treat me poorly or hit me with every fee they could think of. This credit union is not only 4 blocks from my house but incredibly pleasant to work with. Everyone I've had to have a conversation with at this credit union has been wonderful!”
“Honestly I don't have an Account with TCCU anymore but Mom Does & has for 20 yrs at least & Mrs Karen & Everyone is Always Kind, Courteous & Very Professional. A Top Notch Local Credit Union that's AAA+ in my Book”
“The Allen Park team perform their duties in a professional & courteous manner. Always welcoming and greeting customers as they enter the facility and mentioning any new products. Love the whole team!”
“Bank manager JENNIFER BARTOS!!! She gets it done when it matters! A few years ago she saved my house!!! I was denied by the underwriters. She stayed after hours with me 3 days straight and was able to get me what I needed to save my home! I had 5 days until foreclosure she had me in the clear in 3. Now I couldn't get approved anywhere but miracle worker Jennifer got me in my dream car no problem. Can't thank her enough. She's the absolute best. Hopefully she can me the money I'm going to need when I lose my license in this thing lol”
“Great having them as my credit union they take care of all my needs always there and willing to help know matter what the problem is.THANK YOU ALL AT THE DFCU ONWICK AND PARDEE”
“Greatest little credit union out there. They definitely stand out where most dont. The majority of the staff at this branch are bilingual(Spanish) and they really do have an eye out for YOUR best interest. If you stop by you must go directly to the legend himself, Raymon Sanchez with his 10/10 service. He definitely went way above and beyond. Couldn't be happier with the service and overall experience with this credit union. They definitely have that small town home feel. They definitely dont see you like just another number on a sheet. They were able to work with my situation and didn't quit when most would have. I simply can't recommend them enough. Thanks guys!!”
“I have been dealing with Elizabeth DB for a while now. She is always patient and courteous. She answers all my questions in a timely and professional manner. I look forward to continuing working with her in the future.”
“Not a member of this specific credit union, but a member of Wayne Westland Federal Credit Union. I've had to come to this branch and deposit money and checks in the past and it's always a nice experience. All of the tellers I've met here are kind and wonderful to work with. I had to deposit paychecks here when we had issues with direct deposit for a while and every time I would come and deposit through the drive thru or in person there was always one kind woman (I cannot remember her name) who would send out a couple suckers for my daughter.I've deposited at a few other PSCU branches and none of those experiences have ever been as nice as the ones I've had at the flat rock location.Thank you for always being great to those who visit.”
“I’ve been a member since 1990 at the Wyandotte location . The tellers would remember who I was back then. It was a real personal service that taught me as a kid how to save and earn interest on my money. Then they merged with Downriver and I feel like they were rotating the tellers from all the different locations. All the personal relations were gone. The kid savings programs were removed. The small town credit seems like just a big business bank now. I now do most of my transactions online to avoid the long wait times that the drive thru always causes. I’ve been to all the locations and at least they always keep them really clean and updated.”
“Have been with this Credit Union for over 30+ years and have never had a problem that could not be addressed with a 4-5 minute phone call. Super staff & Managers over the years. And, for the most part very helpful and knowledgeable in their jobs . . .”
“Zeal credit union has a fantastic group of employees especially Amber. She assisted me the last two times I was in the building. She was very pleasant and knowledgeable about my time there. I've actually been an banking client since 2015 but my last two visits were very pleasant, all thanks to Amber. Thank you Zeal and Amber for a meaningful experience. Zeal she's the best. Always Linda Burrell. I was actually at the Taylor branch on Goddard.”
“25 year member. The whole family banks here. Incredibly good used auto rates while everyone else has gone up so much. The tellers all know you by name and frequently your kids too. Its like a walk back in time to when banks had personal service, I wish there was a six star option.”
“I love Dfcu, and this location. Jenn Bono is the only employee here that seems to hear me when I have needs or problems. The teller on the end that pushes everything on me when I say no needs to go. Keep more people like Jenn.”
“Lilly Singh is the reason I have been with Chief Financial Credit Union for 30+ years. Her excellent customer service went above and beyond. I could count on her to assist me with any concerns or products needed for my accounts.. Lilly always responded to my inquiry professionally with honesty an integrity. Thank you Lilly Singh it has been a pleasure.”
“I have had an account with Michigan legacy for several years now and they never fail to amaze me with their service techniques and politenessThank you for all that you do!Shout out to Nina and Dania!!Boom! Boom!That guy Bret with the cool and eccentric style”
“I have been a PSCU member for over 20 years and have always had the best service, even when I had issues they were quickly resolved. My most recent experience with Laura M was fast efficient and very professional. Thank you Laura for all you did to make this a seamless process!”
“You guys are amazing. I whenever I am in a pinch or have questions, you are always there. I feel like I am treated like a friend or family member and not just a client or customer. Thank you for all that you do.”
“This bank may not be perfect. I read various complaints. Some I can rationalize with policy. Others with customer support issues. But overall I've been with many others that have same issues. Other banks walk over a dollar to pick up a nickel. At least this bank isn't owned by Charles Swab or owned by the CCP. I already was at those banks and to know my money isn't benefiting some foreign communist or help funding some anti American propaganda helps me sleep better at night. Yes I'm talking about Chase bank supposedly. I love you America.”
“Love this credit union. The staff is absolutely amazing. They take care of all my needs and do it correctly and quick. Keep up the great work Zeal employees.Thank you”
“I am updating my review for several reasons. The manager of the Westland location called and apologized and I stopped into the Allen Park location to a much better experience. I’m in customer service and I always say we all have problems, it’s how we deal with them that makes a difference. I’m changing from a 1 to a 4 and will change that depending upon the future. Poor customer service! An appointment is required for basic questions. Prepare to take time off work if you have any issues. Cash deposits are also very outdated. You need to fill out a slip and put money in an envelope. Call the main number for answers and they just try and schedule an appointment. WHY??”
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“I have been a member for over 40 years since I was in college for my first school loan. Therefore I am a little biased. The staff of DFCU has always been helpful and answer my questions when asked especially recently with a discussion about my mortgage. Thank you for being my financial institution and credit union for all these years.”