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October 2023 by Ryan Crawford
I completely understand this is a “business” and I respect ethical business owners however this is one I do not. I was happy to pay for all and any service given in repairing my car. I was told upon arrival, the parts I brought in were correct however later they were not, please explain the justification and ethics behind charging me for inadequate service. As mentioned perviously, I whole heartedly respect and appreciate businesses and can acknowledge the stress business owners endure but unfortunately the service I was given by this establishment was nothing short of unethical and horrible. Not to mention, also harassed via my personal number that I only gave to them for the service appointment, after sharing a one star review and essentially be told “sorry you got the parts we told you would work but actually didn’t, that’s now at your expense.”My biggest disappointment is that it shouldn’t have costed the same amount for the job to be done, only for you to lead me into your garage with high hopes and send me home after ripping apart my car and non the less, putting my struts on incorrectly after the fact.
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October 2023 by Catie
After doing some research, nothing about this place seems heavenly at all quite the opposite .. Has a class action been filed yet?
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August 2023 by Summer Smith
When I tell you THIS is THE BEST & HONEST & FAIR shop around!! I pulled up with a disaster & super overwhelmed & Linda took great care of me & had me back SAFELY on the road in no time.. Please check w her 1st,they are GREAT!! ❤️ GREAT people GREAT work that won't brake ur bank!! I can't Thank her enough for how much she helped me today!! Be smart & make this ur 1st & only stop!!
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August 2023 by Samuel Russel
This place has been a godsend for affordable used tires and has helped me on two different occasions!!! I highly recommend and am very satisfied with the service I received here!
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August 2023 by Fyb`Luke
They had a gas tank that would work perfect for my volkswagen Talked with the lady that it would be 100 if I took it out 300 if they took it out, texted her two weeks later to come and get it, and now all the sudden the part is 800. These people dont care about you dont expect them to.
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July 2023 by Paige Kinder
Lifesavers!!! They patched our tire for us with no appointment and little notice. Very quick, efficient and affordable. A great value and very friendly & knowledgeable team! Thank you!
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July 2023 by Josiah W.
Went to pick up a set of tires showed up to see nobody in sight. Had to walk around the entire house to try and find somebody. When she finally got out of the pool and walked around the house she told me she was already selling the car after we had agreed on a price for just wheels and tires. Made me drive 45mins just to be told sorry I thought you were somebody else..... one of the worst business experiences I have ever had and honestly just disappointing in how somebody that is in charge of a business could handle it like she did. I would not recommend ever going to her with anything ESPECIALLY IF ITS TO BUY SOMETHING!!!
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June 2023 by Katebeauchemin
Nice guys. Very helpful. I needed a tire changed and they did it quickly and very modestly priced. Thank goodness.
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March 2023 by Michele Naumann
Highly recommend!!! Very reasonable, Fast and Friendly! I will be driving back to my hometown, for any car repairs and/or Tires! Went for a new tire and the price was well worth driving back! 5 Stars all the way!!
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February 2023 by Jerry Couturier
Kinda funny they want $30 to take a old tire off and put a used one on and balance it when the tire isn't even on the car. I could understand if they had to take to wheel off the car and all that. Romes does it for $20 if the wheel is already off the car. I say this place is trash and pocket gouging. Sad part is I know these people and yes you have met me. I'm the one that let you're son come live with me when he needed a place to stay when he was on the streets in kzoo. He lived with us in Shelbyville
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December 2022 by Sarah Studtman
Called for two used tires. Quoted me $180. Ma'am I have already priced new tires and to charge new tire price for USED tires is dishonest at best. Used them once before and the price was good so I don't know what happened but definitely don't trust them now.
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December 2022 by Elijah Hays
had no teed on my tires and they were so nice to do it right away great service they got me in and out pretty quick couldn’t ask for anything better thank you
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November 2022 by Travis S
After the owners sold us a tire with 2 plugs, causing us to have a flat tire within 24 hours and needing to head to another tire store to have the job done properly (reference to Paolina’s review), I saw the owner comment on our initial review saying she told us there were no guarantees and that it is stated on the receipt (this is not true). The owner also said she offered to fix the matter, which is also no true. We did not work anything out together. Below is a copy of the receipt reflecting false claims by the owner.Service: Tires
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November 2022 by Paolina
Drove through glass and got a flat tire immediately after. Called the nearest tire shop, which was this one (only 8 mins away) and they showed up in 10 mins., which we were very grateful for. They took off the tire and drove back to their shop and returned to us in about 10-15 mins with, what they told us, was a NEW tire. Tire did not look new, but we didn’t have much of a choice. We payed and even tipped on top of that. Woke up the next day, tire was at 12psi (for those who don’t know, this is flat and not drivable). Took the car to the nearest gas station to fill it up with air, got back on the road and the tire continued to deflate. We went to a different tire shop, stood there as they were removing the tire and found out there were already 2 IMPROPERLY plugged holes in our NEW tire. Spend another $100 to get it properly patched. Also, they damaged the rim by using some type of a clamp to remove the tire. The rim is ok but the tools and the way they’re using them can damage the appearance they of your car. Do business at your own risk!!!Service: Tires
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August 2022 by Gary Gumpert
Very friendly and helpful, Alex went above and beyond to make sure everything was done correctly and safe.Service: Tires
