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September 2023 by John LaRatta
This is a GREAT place to do business with ,whether you are looking for a new or used vehicle or need service or maintenance for your existing vehicle , this is the place. Family owned and operated for over 40 years, it's a warm ,knowledgeable and friendly atmosphere . I haven't met 1 employee here that I haven't genuinely liked, from the owner Rusty who really cares about his customers wants and needs and will actually take the time to listen. Kyle the finance manager is very knowledgeable about products and services and will help you out anyway he can. The sales staff, James and Regan are some of the friendliest people I have ever met. Cris Kern the service manager really has things together, neat,clean and organized, I have watched Cris run his service department and he does a fantastic job. Jack is one of the lead technicians in the service department and I was amazed after talking to him ,Jack really does have extensive knowledge in vehicle repairs and procedures and it's obvious Jack takes a lot of pride in taking care of customers vehicles. There aren't to many businesses left that actually care about the customer before and after the service or sale but this is definitely one of them.
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August 2023 by Jaden Gebbink
I'd like to give a shoutout to the McFadden crew. Thank you for diagnosing my Jeep where others had failed. Thank you for dropping my keys off to my house for no charge. Best service and I had a fun time getting to know the team!
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July 2023 by Tonya jones eagle
They're very good dealership
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July 2023 by kaydog gritz
Thank you Reagan for showing me the Jeep today , you were so kind and helpful. I’m sorry we couldn’t make a deal. Nevertheless it was still a good experience thank you !
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July 2023 by The Shawna Kay Experience
Reagan and Steve were so helpful and patient. I was starting to get discouraged so they asked me to trust them and I’m so glad I did! They explained everything and made sure that I felt included. I had a serious fear of dealerships but I would trust coming back to them. Plus, I love my car!
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June 2023 by Susan Yule
We just bought a new Grand Cherokee with the help of Keith Alford, a very knowledgeable, helpful and all-around great salesman/person. The whole process turned into a surprisingly easy, pleasant adventure. We love our new Jeep!
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June 2023 by casey loniello
Look over your stuff before getting it back and they will lie to u so if u are looking for a car or truck or repair shop to fix your vehicle don't go there
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May 2023 by Michelle Moore
Everyone there is friendly, they made the process of buying a car simple & quick. Better selection than most. Will recommend to anyone looking for a car. Reagan was very kind, personable as well as very informative and patient!
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May 2023 by Lisa Dente
Sold me a vehicle with a cracked tail light and no back up lights. I've contacted the company multiples times with no resolution or communication. Poor customer service and follow through. Do not recommend.
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January 2023 by Timothy Taylor
Bought an all wheel drive 21challanger amazing car and deal. Kevin was my salesman he was the best i have ever dealt with highly recommend Kevin!!
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January 2023 by Joe Davis
Awesome buying experience this is my second car from McFadden's and won't be the last Your the man Mike Vargas thanks for your help
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November 2022 by Cheyenne S.
I bought a vehicle in June from Mcfaddens. 2 days after bringing it home the brakes were making a god awful noise, I took the vehicle back to Mcfaddens and they stated they had fixed the issue but they didn't. The brakes were still making the same noise so I asked them to take it back and fix it correctly. They brought the vehicle back to me, no noise. 2 weeks later the same noise was coming from the brakes again. I gave up completely on their shop to fix the issue. Fast forward to now which is November, 5 months into purchasing the vehicle and I have a transmission going out, a timing chain about to completely fall off, the brakes are still making the awful noise amongst a few other things. Please save yourself time, energy, money and do not purchase from Mcfaddens!!!
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November 2022 by Hunter Smith
I went to McFadden’s just curious on a car I seen passing by, and with the help of Kevin and others ended up driving away with a 2022 Chrysler 300, not only was the customer service a 10/10 by offering me and my girlfriend drinks and snacks, but the employees were friendly and made sure our experience was amazing. I usually don’t write reviews but I HAD to with how amazing this place is, if you or someone you know is looking to get a car I 100% recommend Mcfadden’s friendly motors in south haven. And you’re experience wouldn’t be complete if you don’t go to Kevin Smalley, best Salesman I’ve ever spoken with. He got me in and out, and worked super hard to get me in the car I wanted. They don’t settle for less than you expect at McFaddens, trust me if you want a car talk to Kevin Smalley at McFaddens friendly motors in south haven you won’t be disappointed!!!
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October 2022 by Matt F.
Found myself in an awkward position this weekend. I broke down closer to another Dodge dealership, but they told me they wouldn't even consider getting my vehicle looked at for at least 6 weeks. I called Mcfaddens this morning and they said they were out a couple weeks for appointments, but if I had it towed to them they would get it worked in at least looked at in the next couple days. That's all I can ask for as a single parent with one vehicle. Thanks for helping put my mind at ease and I'll be looking forward to your phone call. Well they pulled through for us after all. They got it looked at the next day and had in repaired in short order. Thanks for making us a priority.
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October 2022 by Grant Goolsby
Best experience in buying a truck one could ever ask for. Had an issue with our 2007 Grand Cherokee that was not worth repairing and went to working with the great people in the service department to the great sales staff up front. Being from out of state and pulling our travel trailer we were able to get into a newly traded 2019 Ram 1500 all set up for towing. All the paperwork was spot on so when we got back to Arizona and registered it there were no issues. No regrets here, just GREAT people to do business with.
