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December 2023 by Vicky Kimball
Website was very helpful
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November 2023 by Marc Askew
We rented a van for a week for a local move, and extended the contract twice for a total of 3 weeks. We requested to extend the contract for a 4th week and were told that the van had to be surrendered because it was going to be returned to U-Haul and sold. We then reserved a different vehicle of the same size. We had to pay for gas and round-trip mileage totaling 24 miles to exchange the vehicles, in addition to losing an hour of rental time in the process. The van was returned on time, fueled and clean. When we asked for compensation for the additional 24 miles to exchange the vehicles our request was denied by the facility. We also learned that the location owner suspected us of potential vehicle theft because he had seen the van briefly parked at a home involved in the move 14 miles from the facility. Stalking your customers seems a bit creepy when a simple email should suffice.
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October 2023 by Mr. B
We have rented several trucks and trailers here at this location. Always a good experience. Recommended.
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May 2023 by Dan B
We have rented several trucks and trailers here at this location. Always a good experience.
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March 2023 by Liz Bembeneck
This is an awesome place to rent a u haul, you can check in inside ace hardware or you can do a mobile check in which takes a little bit longer because you have to do photos of your face and drivers license, but it was easy to do with no in - person contact! The Drop off process was easy as well and took less than 5 minutes.
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April 2022 by Elmer Bisler
Good service vehicle was clean and ready to go.
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December 2021 by Andrew Leverich
Doesn’t exist
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February 2021 by Vicki
Very Great place!! ?♥️ They really know what they are doing. ?
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January 2021 by Robert Steffens
Great service and the equipment. I made an online reservation, arrived, completed the rental agreement and was quickly on my way. The staff was helpful and explained everything clearly. Trailer was perfect as was the returning experience.
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July 2020 by Roger Dodger
Do not shop here. Do not rent from here. Especially if you are making online reservations.There is zero wiggle room in fees or rates. 24 hours means a literal 24 hours, though it is not discussed as such. Lisa the store manager told me I would have definitely been charged the $20 fee for doing an after hour drop off. She explained also that the furniture pads/blankets fees are charged because they leave the store. The fee is charged no matter what. Returning the pads unopened results in a fee. Returning the pads late and unopened also generates second fee for the unused unopened pads. I was forced to pay double because I did bring the trailer back at 12:37pm instead of 9:23am when I picked it up.The manager will yell "have a nice day" in your ear and slam the phone down to hang up. After arguing with you and side stepping each of your questions.I took a satisfaction survey on uhauls corporate site expressing my dissatisfaction as such and hoping for a return call.
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February 2020 by JL W
Lets people rent U-HAUL equipment under other people's accounts, then refuses to do anything to fix the problem, and plans on letting other people rent under the same account indefinitely.
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January 2020 by Tonya Nicks
Easy quick great staff
