10AM - 8PM
13220 32 Mile Rd, Washington“Great experience. Thought I came in knowing a lot about phones, but the staff here one-upped me! Shaun was extremely helpful of the crew. He not only helped me with my problems, but also saved me a lot of money on my phone bill. He came off as honest too, not like other places where it seems like they just want your money. Thx guys, I'll be back!”
9AM - 7PM
424 S Main St, Rochester“Great guy that is willing to go out of bis way to help! We had a stolen iphone and he was able to sell ua a used replacement. Not only did he sell us the phone but he was willing to spend 30 minutes helping is transfer our data over to the new phone, and also provide guidance how to try to locate our old phone or at least ensure it was "locked" and useless to the thief. This place was awesome and I highly recommend!”
10AM - 8PM
47061 Hayes Rd, Shelby“I will go back and refer others who need a phone. Sam was amazing and hooked me up with a brand new phone. He was super friendly and helpful, I wish I could give more than 5 stars will definitely be back when Its time to upgrade. For anyone who needs a phone go see Sam. He's a really good guy!!!! And super friendly. No regrets going there today 12-5-23”
“My Samsung S22 Ultra was utterly destroyed. They gave me a fair price, were very knowledgeable and professional, and very timely and accurate with their service repair time. I'd definitely recommend over any other phone reapir.”
10AM - 8PM
2109 W South Blvd, Troy“Wow! Marcus went well above and beyond to help me get my new plan. It was painless on my end. Because of Marcus, I'll make sure to tell everyone how verizon in Troy is the place to go for all of your mobile needs.”
“Our experience here was great! Alvin helped my family and I to get our new phones and the process was easy and smooth. Our phones turned out exactly how we wanted and we will be happy to return in the future.”
“This was the best experience I ever had at a phone store. truly exceptional thanks to Matt's expertise and professionalism. He was incredibly helpful in assisting me and patiently answered all my questions. He made the entire process smooth and enjoyable. I left the store feeling confident in my purchase and grateful for Matt's top-notch customer service.”
10AM - 8PM
13767 23 Mile Rd, Shelby“Antonio at this Verizon is a gem.. we were having issues with our land line and after spending many days at Xfinity who could not solve our problem, we went to Verizon and Antonio helped us right away.. he spent many hours solving our problem. We should have went to Verizon in the first place..Antonio is a much valued employee with lots of patience and understanding as we are senior citizens.. He was diligent in solving our problem..Thanks Antonio, wish more employees in this crazy world are like you..”
10AM - 8PM
13655 Hall Rd, Shelby“Antonio at the Corporate AT&T store on Hall Rd, just east of Schoenherr, in Shelby Twp, provide an excellent experience for myself, and my daughter. We each traded up for a new S24+, and we're very happy with the phones, all due to Antonio's help early in the week. He made sure the phones we wanted were there, and scheduled the appt. As promised, everything he told us ahead of time worked perfectly, and got us both into our new phones with ease.Thank you, Antonio!! You're the man!!”
9AM - 8PM
4030 Auburn Rd, Shelby“Mark is awesome. I went into the store numerous times for information and to make different changes to the account. He was always professional and helpful. By far the best Metro store!!!”
10AM - 8PM
47085 Van Dyke Ave, Shelby“Today I went here to get an iPhone 15 pro max, I really feel happy and satisfied with the service, the attention and the time that MIKE gave me, his attention was the best, as well as the explanation of the monthly payments, he tried to help me improve my service and that my payment plan is at my comfort! without a doubt the best AT&T store in the area”
10AM - 7PM
6812 Rochester Rd, Troy“Todd and James were extremely helpful. They took the time to help me with my accounts, put the screen protector on my phone, and help me with my voice-mail issue. Great guys!”
10AM - 8PM
15139 23 Mile Rd, Shelby“Brad was amazing. He really was such a pleasure to work with. He was patient and really explained all my possible options. I love my new phone and will definitely refer others to him. Top notch service.”
“it's a long story but I'll try to make it short. I decided to switch from Google fi back to Metro PCS. After following all the instructions at home I was unable to connect. I went to this store and received five star service from Sam the retail store manager. He fixed the problem for me and made me feel totally at home. I would recommend this store to everyone. thank you for helping me out! P.S. They are offering a fantastic deal at this time. Don't know how long it's going to last but it's definitely worth checking it out.”
“This location is hands down the best in the Metro Detroit area. Ray is by far the best, nicest guy and knows what he's doing and takes care of the customer especially me every time I come in!”
10AM - 7PM
20759 Hall Rd, Macomb“Zain was an absolute pleasure to work with and was quite patient with me and all my requests with trying to get a new phone but not transfer 15K pictures to the new phone.”
10AM - 8PM
6041 Rochester Rd #5, Troy“Great service from a great team of people. Blake, Brandis and Kevin were excellent. The advised us on our phones and plans, plus helped when we stopped in and had usage questions. The facility is clean, attractive and conveniently located.”
“Let me just say, that I was a wreck due to my phone completely being dead. I walked in and the gentleman proceeded to help me with my serious issue. My phone had been discontinued and seemed to have many bugs. Long story short, I had to replace my phone with a new one. I wasn't happy about it, but I'm so very thankful that I was able to upgrade to a better model. I brought my mom with her old phone that needed to be transferred to her new phone along with my new phone and dead phone. Well, Ali, was so gracious in helping both of us with our dilemma and he was actually able to repair the problem with my old phone. Our experience at this Metro location was extremely good. Good service, professional and friendly.”
10AM - 7PM
16320 26 Mile Rd, Macomb“Lawrence was very helpful, patient, friendly and respectful of my lack of tech savviness. Trading my phone in for a new one was an efficient process and very timely.”
“If you are considering going to this store, you are in for the most wonderful experience. A lady named Val took fabulous care of both myself and my husband. He is 80 and I am 77. She helped us find the right phone that works fabulously by the way, and transferred everything just the way I needed it. I am vision impaired and she was so very very patient! Thank you Val I hope many people are able to take advantage of your wonderful hospitality and kindness.”
“This place is awesome. George took care of switching my Apple ID quickly and efficiently. The guys are friendly helpful and respectful of my non technical state. Thanks for being the best. 10 to this facility”
10AM - 8PM
50935 Van Dyke Ave, Shelby“I needed to switch my SIM card from one phone to another. The girl was very helpful. I was in and out in 10 minutes. Even after selling me a screen protector and case that she installed. Thank you so much for your help”
10AM - 8PM
18317 Hall Rd, Macomb“My husband, son and I went to get our phones upgraded recently. Brandon was extremely helpful, professional and went out of his way to make it a great experience!”
“This was fantastic service! There were some issues that arose in the initial order and phones, but Michael at the Walton Blvd RH, MI location worked through everything with patience, hard work, efficiency and great mastery of the process and the steps that were required.He worked hard, not only to get the phones set up and swapped, but to make us as comfortable as possible. He also ensured that all the financial steps were complete and correct.It is good to know that we have capable and attentive assistance nearby should we have an issue or when we need additional devices or accessories.”
“Thank you, Luke, for the exceptional help. Very helpful and you us got a great deal on phones. Very knowledgeable about what you are doing and very patient. We appreciate everything you did for us”
“I came into the store initially to turn in my old phone from my upgrade a week ago. By the time we left, Matt had solved three more problems we didn’t even know we had. Not only was his customer service super friendly, he also dealt with our plan issues quickly and explained them very thoroughly. 10/10 experience and if anyone comes into this store, Matt is your man!”
“Target is always target you can depend on the brand for offering certain items and they are open late. This location is clean, organized and they have a helpful staff. I am not sure I am crazy about the new set up of the stores but that has nothing to do with this location i realize that's a corporate decision. Always a staple!”
“Outstanding service. We departed the Chesterfield Store frustrated with their service about to terminate our 30 year service with Verizon and on a whim went to this store. Lance was a lifesaver. Professional and willing to go beyond. He is the reason we stayed!”
“Rick helped me, he was amazing. I came in to set up a new line, get a new phone, and upgrade my existing phone. Rick was incredible at multitasking, helping me with my multi-faceted needs while also assisting other guests. This is BY FAR the best experience I’ve had in 20 years of phone purchases.”