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November 2023 by Greg G.
Extremely slow even for a tire plug! If you don't mind waiting all day this is the place for you. I would suggest another place. Do not use them
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November 2023 by Yvette Williams
Awesome awesome awesome customer service Brent!!! He helped me so much I was bold like a eagle and Brent helped me get back on the road with a affordable price and quick. I will be highly recommending gateway on lake harbor to everyone!!!!! 100 stars !!!
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October 2023 by Christopher Morris
They refused to work on my truck because it was "too old." I am towing it to the Lakeland location where they know how to repair vehicles.
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September 2023 by Jeremy Smith
I needed a lot done to my car...tires, oil change, windshield wipers replaced, even a stripped lug nut, that they did not charge extra to remove. Everyone there was extremely professional and I won't go anywhere else for things like these. It's nice to see honest people in this industry.
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September 2023 by Janelle Crowdus
Not happy with the service I was given this morning for something that take 10mins to do.I needed a tire plugged and the guy asked me if I could drop it off.?♀️ for a tire plug NO. So then went on and told me it would be a couple hours before my car would be looked at. Me again ?♀️ on s tire plug. They definitely need to rethink the time management of customer service. So needless to say I drove 15min down the road to another place on a low tire with a nail in it and was in and out in 10min because they don't make customers wait 2-3 hours for a simple repair that the manager could of done since his crew was busy already.To top it all off these tire are from them back in December. I'll go somewhere else after this.
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July 2023 by Jeremy Carlson
Did a oil change and an alignment on my 2018 honda accord and they got it done quickly and were extremely helpful and friendly.Chris did my my alignment: answered my questions about the alignment and answered the questions I had about lowering my carToby manned the front desk: helped me get in quick and helped me get quotes for a few other cars and possible jobsJaylin did the oil change: great work, super quick.I called in to see how the wait was and brought in soon after. I'll be coming back.
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July 2023 by Henry W.
I can't make this up! Came here and was told I had wheel locks on my car and I need to go back where I got car from and get the key. Took my car to bmw and guess what ? There were no lug key cause all the lugs are regular tire lugs and could be taking right off! I was so embarrassed! I came back to gateway to show them that the lugs were regular and then left cause I ain't trusting no tire place that don't know about tires to do sht. Wasted my time today for real and that front counter is a mess those guy are agitated and just saying anything. This really made me think about who I let work on my car! Y'all gots to get it together and hire someone who know about tires .
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June 2023 by Sheena Crosby
I am updating my review, its been a while since I been here, but they never disappoint, when you have a place as great as these people who are understanding and go out their way to help you as much as possible... I travel from Yazoo City, MS to have this store service my tires because they are understanding and very nice and help you get what you need done. They keep their 5 stars because they are wonderful. Tires are always great and last longer than any tire service I have ever had and they back their warranties. It hard to find good service... You guys are the best!!!
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May 2023 by Daniella Sandi
It's ridiculous the amount of time they take for an oil change. I been here since 8:30 am It's currently 1:42 pm and still waiting on a oil chance. When I arrived they said about an hour wait. Now they said that they ran out of filters an had to order more that it would take 10 to 15 min it's been 30 min and nothing. I have had some issues here before I just try to giveit another chance but for sure today is the last day. Not to mention that I have my 8 year old with me.
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May 2023 by Jennifer Marie Williams-Coleman
Kelvin and his staff are the best! They are also easy on the eyes too! Lol!! Seriously, they take care of you. I never feel like they take advantage of me because I am a woman, and I don't know what I don't know about cars! Love them!
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May 2023 by Tony Maldonado
Brought my tire in to get a new valve and Kevin was assisting me, he was very professional and got me in and out. If I ever need anything for my truck I will be sure to come back here because of him. Wish we had more people like this working.
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April 2023 by selena walker
I waited for almost 4 hours just for them NOT to fix my tire! I had two nails in my rear left tire and instead of them patching it, the mechanic claimed he “didn’t find anything” after taking out TWO nails. I trusted them to be right. My tire went flat again the next day. Not to mention the weather was extremely bad and I have two small children. I would never come back here or recommend this place. They get all these customers and cannot fix anything.
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April 2023 by Chanee Leo
They always take great care of me and my car's oil changes and tire needs. Sometimes it is a bit of a wait, as they are first come first serve, and they are busy. But it is worth it for the quality of service you receive.
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March 2023 by Blue Hefner
Erin was very rude when i came to do a favor for a MAVIS employee trying to mount and balance a set of tires bought from a MAVIS store. Tires were brand new. Would not recommend this location at all
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February 2023 by Chelsea Lahr
I highly recommend Gateway Tire in Ridgeland, MS! Kelvin Robinson and his team went above and beyond to provide exceptional service. They are dedicated to every customer and provide a professional, courteous atmosphere. Go see Kelvin at Gateway and I guarantee you will be a return customer!