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December 2023 by Lecia Evette
I just left Pandora 5 minutes ago. It’s a lady that works there that is so rude. First, no one acknowledged me when I walked in so I immediately went to the checkout counter and stood in line. There were two people in front of me, no problem. I had a pick up order. I was next in line and I said hey & proceeded to tell her what I came for. She cut me off without even trying to listen and walked away. I waited 15 minutes at the counter before someone came to even ask if I was being helped. I am frustrated because I come shop with them often and I’ve never had a good experience. The lady that came to check me out apologized but overall the customer service is awful.
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October 2023 by Mary Roberson
Salesperson was very helpful and knowledgeable.
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July 2023 by Michelle Smith
Customer service was great!!
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June 2023 by Alexis Grace
If I could give this store a zero, I would! I normally give retail specialist grace on Mother’s Day and holidays but there’s so many ways the store could’ve operated today. I came into the store for a PICK UP order around 5. I didn’t know I needed an email and a lady let me know they I could stand to the side while she took care of people who did have emails first. She was then rudely interrupted by the assistant manager who told me that I needed to wait for an email. I had been waiting for 30 mins in line already and decided to walk around in other stores while I wait. I came back at 7:40 cause the line was short and they close at 8. I found the door to be locked and a security guard let me know that they weren’t accepting any more people even though my order had already been paid for. I don’t think I would’ve been as upset if my interactions with the employees weren’t horrible on top of them closing 20mins before it’s listed for them to close. This location and probably even this company will NEVER get a dime out of me. I’m beyond annoyed at my dented Mother’s Day plans over something that could’ve been avoided. IT TAKES TWO MINS TO BAG A PAIR OF EARRINGS. So many people walked away angry today and rightfully so! Do better! No one asked you to apply to work there and we are giving you our hard earned money so act accordingly.
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May 2023 by Remi Jones
Tamekia was exceptional!!!!!! She had knowledge of the products and was patient. Will definitely go back
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March 2023 by Riah W
I would give this place a negative 0 if I could. Not sure what her name is but I know she big and round with a auntie wig. I asked to see the charms, and she had an attitude showing me the whole time. On top of that, Pandora has a cursive collection where the words are tiny and look similar to each other. I asked, “Where is the J?” and keep in mind the letter was tilted upward to her and not me. She responses sarcastically, “How old are you? You can’t read cursive?”Now baby I didn’t tell you to get that job, so point that energy towards someoneelse. Hair can’t even touch your shoulders. NEVER COMING AGAIN!!!
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March 2023 by Bertha Reuben
Very friendly
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February 2023 by Tracey Ransom
Outstanding!! Love coming to this store, Claire is so amazing, and she always gives the best gift ideals!
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February 2023 by Kim Carter
Ladies were very helpful
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December 2022 by Mona Harris
Went inside store to get assistance for a birthday gift. I was Finally asked if I needed anything the sales clerk was NOT FRIENDLY AT ALL!!! I guess it was restocking day including the manager was Not interested in my sale. I know I asked for the gift set and what was on sale but show me something else …. If you’re a Great sales person I could have possibly been persuaded to make a much higher purchase…. Oh by the way I didn’t purchase ANYTHING!!
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December 2022 by Tashala Williams
This is my first time in the store and it will definitely be my last time. The sales associates are super slow and 5 people walked out without even being helped. She literally took 4 minutes to put tissue in the bag. I waited 26 minutes just to get a gift card and it was only 2 people in line ahead of me. This location is horrible!!
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December 2022 by Porshia
Julia is very rude and racist. She don’t need to be working at nobody store. If you guys see that many complaints about this store that means something need to be done.
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December 2022 by Prin
My experience was not good was not greeted when I entered the store today. And it was three ladies in there was interested some new Pandora items but why spend my where it seems if they don’t want business.
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December 2022 by Nancy Smith
line was long but my sale lady was extremely helpful.
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December 2021 by Jackie
Kim was a great salesperson! She went above and beyond helping me to decide on which items I chose to purchase. My bracelet and safety chain are adorable.
