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7:30AM - 5:30PM
1721 11th Ave, Helena
Banks
“I must say rhat I have banked here for some time. I have experienced highs and lows. The after hours customer service is impossible. They have info that not me nor the bank has! They have continually been no help. Its a shame that I am compelled to write this. Mike is fantastic as are all the people I have interacted with. The after hours support is abysmal. When a week end or away this is unacceptable.”
8:30AM - 5:30PM
3400 N Montana Ave, Helena
Banks
“I have banked at RMCU for over 40 years. When reading reviews, please note that reviews are mostly written when someone is upset. Happy customers don't think about writing reviews -- which seems a terrible shame, so that's why I'm here writing. Today I had a snafu which caused a $3.03 overdraft charge in my checking account. The customer service lady at RMCU was super nice and helpful, and the overdraft charged was waived! I went in to the bank 3 months ago to see about a loan to get a new washing machine (mine broke... it was only 26 years old -- (! lol) -- figuring that I probably couldn't get a loan as I now am on SS and have limited income. My credit rating was 590 (?) just because I haven't borrowed anything in years. (I did have a $6,000 loan with the RMCU about 14 years ago, paid in full, no lates.) RMCU said they couldn't do a loan, but they could give me a credit card for $500 to buy the washing machine with! Saved the day! I filed for bankruptcy over 20 years ago, and 4 years later it was RMCU who helped me to slowly build my credit back up. RMCU is my bank, even back years ago when it was State Capital Employees Credit Union. They will waive one overdraft fee a year, just as a courtesy. They treat people as members of RMCU, not just as a 'small' time checking account. Big corporate banks are driving only by profits but a credit union is a not-for-profit financial institution. You are a share holder. This credit union is there for its members. And that is gold. I highly recommend RMCU to everyone!”
“So glad we left US Bank and switched to Valley Bank! Roxy made the switching over process so easy and friendly, and everyone I've ever dealt with at the Fuller branch has had stellar customer service skill!”
“Love this bank. Had been with Wells Fargo for over 20 years and then started having problems with them. Closed my account and went with this bank a little over 2 years ago and love these guys and gals. Have had no problems with them and they are always very friendly. The app is very easy to navigate and with just a couple of clicks, I always know just how much is in my account. If I could give a 10 star rating I would.”
“I worked with Crystal Eckerson in person and long distance for a home loan and she is awesome! Great attention to detail, patient, kind, and a real credit to Opportunity Bank. Thanks, Crystal!”
“They have always been helpful to me, especially when there was questionable activity on my account; taken care of immediately and always gave me the benefit of the doubt; worked in my favor @ Thanks!!!”
8:30AM - 5:30PM
1820 11th Ave, Helena
Banks
“Linda Garrett always treats us with the utmost respect. We were able to complete our business with her in a prompt and professional manner. We also had contact with 2 other employees of RMCU who also were very helpful and professional.”
“Love this bank! They always go out of their way to make sure my banking experience is exceptional.. Sarah is my absolute favorite teller! She is always so kind, quick and professional!”
9AM - 4:30PM
2125 N Last Chance Gulch, Helena
Banks
“This is a GREAT bank. My one complaint is they don't have a branch closer to Bozeman, which is a major city, but Helena & Missoula both have big branches. The Helena branch is a big, nice building with a huge parking lot that is usually not filled. They have several drive-through lanes, as well as several tellers inside, so the lines are never long. The president of the bank is wonderful and has helped our company with the issues we encountered as we were trying to open company accounts that were more complex than other accounts. All the people we have worked with have been very knowledgeable & and efficient, making things as easy as possible for us, which is helpful when you already have many things going on that need your attention. They are a Montana owned, and the banks seen several generations of the original founders family have headed it over the years and still do as far as I know.”
9AM - 5PM
415 Fuller Ave, Helena
Banks
“I wrote a review for this branch on the other Wells Fargo site and meant for it to go to the Fuller Branch. Please see my review of the other branch. The Fuller branch is top notch and the customer service has always been excellent. Shout out to Jessica J (branch employee) for wonderful customer service.”
“I have always been treated with respect by all employees and management at the Vocal Cr. Union in Helena, Montana and have always appreciated their knowledge and concern for my welfare in all banking aspects.”
“This is the bank you want to do buisness with! Everyone was very personable, professional, and knowledgeable. I was greated at the door and was taken care of promptly. Thank you Ryan Egebrecht and Karen Gyorgy for the great experience and all your help!”
“I have accounts here. They are professional and do a great job. Kenny and Tom are great lenders and really understand the aspects of commercial real estate and investing. I hope to do many more projects with them.”
“Best place to bank in Helena had my car loan through intrepid all I had to do was ask them to set it up the way I wanted and never had a problem. They treat you like a human instead of a dollar sign with there patience, and there tone they explain everything in way that makes sense to you and will take there time answering any questions. I suggest taking your business here. Extra shout out to the g.m who over sees the stores on this side of the state your hospitality and great leadership shows your unions are in good hands and the book lady(sorry I didn’t catch your name but your WONDERFUL) me and my daughter had the privilege to running into today thank you all!”
“Opened 2 new accounts with First Interstate and was happy with the outstanding customer service. Trevor and the team are great to work with. Anytime I’ve called the Lyndale location with questions or concerns, they were prompt, knowledgeable, and courteous.”
“Best place to bank in Helena had my car loan through intrepid all I had to do was ask them to set it up the way I wanted and never had a problem. They treat you like a human instead of a dollar sign with there patience, and there tone they explain everything in way that makes sense to you and will take there time answering any questions. I suggest taking your business here.”
“We were passing through town and needed a notary in a hurry. We called ahead and spoke to Rachel. She was very friendly and helpful. When we got there we were helped mediately by Deanna. She was very friendly, professional and efficient. Overall awsome experience.”
“Branch manager Jeremy T. was very helpful and accommodating in completing a transaction and account changes for my not for profit. Thanks Jeremy for your help and flexibility.”
“I have been a customer's almost since the bank opened. The entire staff is always treated me well. There has been a couple small issues that have come up and they have always resolve the issue immediately. I am not a fan of big corporate tight bang and so this is why I love Bank of the Rockies”
“I really needed something notarized and went to the bank not long before closing. The notary there was incredibly patient and kind. She apologized twice for the wait - it wasn't that long, seriously. No one I spoke to even asked if I bank there (I do, actually). I got everything I needed done. It was great.”
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“I needed help get some affairs in order for my aging parents and Brittany was just amazing. She was super patient and thoughtful with me and my mom and made the whole process less stressful. She and the rest of the team at Ascent on 11th are just the nicest and so customer service oriented. Thank you all!”