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February 2024 by Thomas McGary
Impressive customer service experience!
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February 2024 by lee brown
Well for one Angela lister. Is super friendly. And knows her stuff. She letMy put my 1970 nova inside the shopOvernight for repairs.I also won’t to give a shout out to Austin Casbarro.Knowing my car was safe over nightWas a big deal thanks for the outstanding service. Lee
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February 2024 by Bill Rogers
This has become my new tire shop in Gville but don't book online, call. For some reason, they don't mesh well with the corporate website. House brand tires are made by Toyo. Staff are excellent.
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January 2024 by Charlotte U.
Found a screw in my tire, stopped in. Service was great, polite and friendly. The estimate was about 30-40 minutes. It took about 35 minutes and we were out the door. Highly recommend if you need a quick patch.
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January 2024 by Kevin Campbell
Go there every time for tires. Got a rear brake estimate and they wanted to replace the rotors which were completely fine - $800. No thanks. Will go elsewhere for brake jobs.
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January 2024 by Laura Mayhugh
I can’t say enough about our experience with Big O Tires! They had the best customer service we’ve ever had dealing with tire centers. Kind, professional, fast and answered all our questions with expertise knowledge! They made us feel like we were their only priority!I would highly recommend!
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December 2023 by Puro V.
My week has not been going so good came in for a nail in my tire. I didn't have my card on me and to have service where people are understanding and nice was what I needed this very moment. They really did take care of me 15 min before closing!!!!! Thank you!!!
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December 2023 by William Prindle
Fast, super friendly service.
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December 2023 by Sean Bassney
Chris at the front desk really helped me out. Excellent customer service. Props to the rest of the team too. In and out in less than 45 mins. Thanks!
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December 2023 by Jamie Luis
I can not say enough about the staff at Big O Tires. They have always been accommodating and kind. I would like to specifically say thank you to Austin. He is so kind and knowledgeable. My daughter had an issue previously and he went above and beyond to make things right for her. I can not say thank you enough, she has had some of the worst experiences, and Austin went out of his way to make sure she was taken care of. I also want to say thank you to Angela. She is always so so helpful and I appreciate her! I am so happy to have Big O Tires in town!Thank you all for all that you guys do and always with kindness and a smile! My family appreciates you so very much
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December 2023 by Tom K.
STAY AWAY FROM THIS PLACE!! Second time I've had to bring my four runner in to have the brake job repeated. Tried to upscale me as a typical franchise would. Only good thing is Angela at the counter is friendly and so is Austin but the mechanics all look stoned and hung over. GO ELSEWHERE if you want quality work. Golden nugget auto is a better option.
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November 2023 by Grace Pipkin
The staff is helpful and friendly in helping me with my new tires and brakes!
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November 2023 by Leslie Burns
Thanks to Austin and the crew for fixing my tire without cost. So appreciated that!!
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November 2023 by Bill Blythe
Great prices and service!
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November 2023 by Alex Pieters
Chris at the Gardnerville, Nevada Big O store got me right in for a tire rotation. The staff were friendly and completed my service in a short period of time. I will be back for additional service and tires. Thank you!
