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“Sophia was so wonderful and helpful! Her customer service is top tier and she was very courteous and helpful. I recommend this store ! She needs to be recognized for her customer service!!!”
“I went in after upgrading my phone at another shop. I wanted to exchange my phone for a different one because I wasn't loving the one I got. Diana was able to help me exchange my phone for a different model. She was super helpful and had excellent customer experience! She even helped me transfer all my data and most importantly my messages! It took a little longer than expected but she reassured me that I would have my messages and was extremely patient with me! 10/10 service! Thank you!!”
“The Cricket Representative William Is AMAZING!!!HE IS VERY KIND KNOWLEDGEABLE AND SO PATIENT WITH EVERY PERSON I SAW HIM COME IN CONTACT WITH UNBELIEVABLE SERVICE OUTSTANDING BY FAR THE BEST CRICKET EXPERIENCE I'VE EVER HAD IN MY LIFE THANK YOU CRICKET FOR HIRING THIS FINE YOUNG GENTLEMAN!!! HE IS TRULY A KEEPER AND DEFINITELY NEEDS A HELL OF A RAISE BECAUSE OF HIS OUTSTANDING WORK!!!”
“The best prices with the best availability and fast service , Diana has been amazing and has helped me fixed my iPhone . Please come here for the best prices and services for your phone repair needs or even electronics”
“I've had some up and down at this store over time but they have over the years retrained and restaffed at this location. I was very impressed at the level of dedication and knowledge I received from the associate Daisy she is a fresh and welcomed addition to the store personel at this location and I expectTo see her progress through the ranksDue to her skill level and attention she provides to her customers.”
“I'm not singing in the shower about cricket wireless. Or any other phone merchant. It will do. I like my phone. I like the service. I like the case that my phone rests in. So practical. So functional. So stylish. There is envy everywhere when I text. The case should have been green. So go buy a phone case/protector.”
“Ricky at the W. Ann Rd. store was phenomenal. He hooked me up with a better phone than I requested at the same price. He went way above the call of duty to get access to my account since I had forgotten my pin. He configured the new phone, installed the screen protector and otter box and had me on my way in under 30 minutes. Thanks Ricky!”
“I was greeted and helped right away Jeffrey and Charles are both very polite and helpful. Jeffrey had my new iPhone up and running. He transferred information from my old iPhone to my new iPhone. They are both an Asset to AT&T. Thank you AT&T for having such courteous and knowledgeable employees at Shadow Creek AT&T store in North Las Vegas on Centennial parkway. A very Happy Customer. ?”
“Very satisfied with the outcome of my phone repair and I will highly recommend Chacharitas wireless to my family and friends, thank you Tziktzik for your amazing customer service.”
“Miss lady Uri I think her name was she was very pleasant. I was gifted an iPhone then I came to metro to connect it and she helped me set the whole phone up and made sure all my information transferred over and showed me how to use it. Great customer service with her every time I visit her store on Craig and Simmons by the Smiths , she’s the only lady I want to do service with.”
“Great staff and service. I needed to set up a new service after dealing with several issues the week prior. I was stressed, wasn't sure what I wanted and a scatter brain. The gentleman who helped me was patient and more than happy to go through the options with me.”
“Dabrel was an awesome rep I upgraded my son phone for Christmas, it was fast quick and I was outAnd wonderful customer service. I look for great customer service in businessesGood job”
“Customer service was seamless and above standard. The store was nice and clean. Hospitality was great, enjoyed my service, and day - very timely ! Best store I've been to, appreciate the store manager Jared ?”
“Excellent customer service, Stacywas AMAZING and her wonderful energy was refreshing, I’ll definitely continue to shop here even if it’s a little far from my house :) all because of the excellent service.Ms. Maria (Manager) she deserves a raiseThanks again Stacy, never change ☺️”
“I went in to cricket to see if they could help me activate my Iphone 14. I didnt catch the name of the guy that was helping me but he was so nice and informative and told me exactly how to do it. I also wanted to purchase a box for my charger, he and his co worker were able to help me out and sold it to me for a good price. They were both so nice !! I will be definitely going back to this cricket from now on. Amazing customer service!!”
“I wish I can give them 10 stars . There the best they honest people and the customer service is on point please don't waste you're time on other stores just go there they the best .”
“I bought a speaker there and a new replacement case for my phone. The customer service was exemplary and the young ladies and gentlemen were very nice. I have a new store for life.”
“The Victria Verizon store is a smaller store. The customer flow is hit or miss. With the patternt of when the stores peak is, there should be more knowledgeable employees like Kristen in the store. She is great. Everything I go to to the store, I always hope she is there to assist me with my service needs. The customer service is always great with her when at the store. Please treat her well so she sticks around!”
“I got an amazing customer service by Alan, he helped me to acquire all the tech that I was looking for, he helped to set up everything and it was so easy for me to navigate through my new phone and watch... I highly recommend this place , go and see Alan he will help you out!!”
“I am going to recommend timobo because the person who helped me was excellent and I liked the kindness of the young man today and that I am 100% satisfied, that is why I am going to recommend t-mobile to all my friends, thank you Chris C.”
“These guys offer amazing service with cheap plans and great deals, for me personally it was the customer service that made the experience worth it, they helped me out in every way possible, from activation to everything, 5 stars, highly recommend”
“I went on July 7th 2023 to switch from metro PCS to Cricket. Nina the sales associate is a total ROCKSTAR. She was so upbeat, energetic and very outgoing. She told me about the promotions going on and what's included with what promotion. She guided me through the transition and took care of everything for me including getting me set up on Autopay. She was so specific and detailed when explaining everything. She assured me not to worry that my old service from metro PCS would be switched over to my new phones within the hour. This truly was a positive experience since switching over to a new carrier can be somewhat a little challenging. Thank you again Nina for your service with a smile and welcoming me to the Cricket Family.Robert Llamas”
“I went in to upgrade my phone, which I was dreading but it was a very pleasant experience due to Amya. She was so personable and extremely knowledgeable. I recommended my sister to go see Amya, which she did the next day, she had the exact same experience as I did. She definitely made me smile. I hope the next time I go in Amya is there to help me again. Best cricket I have been to in the valley.”
“Experienced very good customer service at this Cricket branch. David helped me out with a software/settings problem on my phone I had been dealing with for weeks and gave me a discount on a purchase, thanks!?”
“Love the energy in this store. Alex, Jovanni and irish are the best. Always have a great attitude & greate vibe. Let alone always have a smile. They are very well trained to explain any cellphone troubles. Definitely y’all should stop by here for any upgrades. Recommend 100%”
“Great staff and service. I needed to set up a new service after dealing with several issues the week prior. I was stressed, wasn't sure what I wanted and a scatter brain. The gentleman who helped me was patient and more than happy to go through the options with me.”
“David was awesome. He helped me through the whole process. I feel like he really had my back. David made me so confident in my purchase. David is great, definitely an asset to the company”
“My spouse and I came into the location to purchase a Christmas present for our daughter. Harold assisted us and he was absolutely amazing as a customer service representative. There was a slight price difference in the Apple AirPods we brought, in reference to the Apple Store. And although he couldn’t price match, he gave us, glass, souvenir T-Mobile drinking cups. He went above and beyond and I’d like him to be recognized.”
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“These guys are so awesome!! I had a big mess with T mobile, I had spend over 2 hours with them on the phone, these guys helped me in no time. They were able to save my phone number from being lost forever. Also they gave me a good deal where I pay for 3 lines for the price of one. I AM SO THANKFUL FOR THEM”