-
April 2024 by Lauren Schlanger
I’ve been a member for 4+ years and I feel the urge to rage quit. It’s cheap but you get what you pay for and I would love to find another Greenpoint option. Crunch is best during the day, or a Sunday morning. It constantly smells like mildew and sewage (especially downstairs), half the stuff is broken, overused, janky and crowded. Crunch is just chaotic as hell and no one adheres to any gym etiquette and it’s always new front desk staff that could not care less. If you think you can workout after the work day, forget it. Go home. Especially when 2 classes are happening at once. Spare yourself the headache. There is no where to go. I had to do my warmup practically in the locker room wherever you can find floor space. It’s the closest and cheapest option I’ve found but it’s a bummer of a vibe. And why is it always weirdly steamy downstairs… ugh gross. Whatever I am breathing in at that gym probably is harmful to my health.
-
April 2024 by Steven P. Scheno
This gym has a terrible culture surrounding it . They fired all the staff in December and replaced them with rude unapproachable trainers . The equipment has not been changed in a few years . Female cleaning staff enter the locker room without any notice . This is a gym for people who do not value fitness .
-
April 2024 by Jack Choinski
I tried personal training for my girlfriend and I and my sessions with Matt are great. I originally did sessions to motivate her to do hers but I'm having such a good time that I'm going to keep going for my own sessions. Surprisingly affordable for PT, too. If you can afford to live in Greenpoint you can afford the sessions.I read through some reviews and saw complaints about space and the bathrooms. I think its a busy gym and there's going to be lots of people at peak hours, and you can tell the people leaving these complaints are the type to tell a Starbucks cashier that "they'll never come back to this location again". Showers are wet, bathroom sinks are wet, people sweat and its wet, if it makes anybody feel any better this crunch at peak weekday hours is a lot better than wrestling practice.
-
April 2024 by Mary Mitchell
Had one personal training session with Peter, who was fantastic. He met me where I was and pushed me to the intensity I wanted for the workout. Great selection of equipment in the gym. It's a big space, they use it well, and always keep it clean.
-
March 2024 by Alex Montesino
Clean, not too big, but for a reasonably priced gym you get what you get. No issues so far
-
March 2024 by alex eben meyer
nothing fancy, but all the staff work hard to keep it functioning smoothly. no complaints.
-
March 2024 by Chanti Jay
Gym is very old looking! It smells like mildew, moldand urine,. Unclean all around; bathrooms , garbage, and equipment not wiped down , you can literally see the other person sweat stains on the rails and floor of the treadmill machines, old broken equipments, and not to mention, the staff opens up the gym whenever they feel like it. They do not open on time. Several times I had to go back home due to the gym being closed when it should have been opened!! Two thumbs down!!
-
March 2024 by Josie Wong
The locker room smells filthy. No towels provided and mats are dirty and smelly. Equipment are very worn out. Staff are ok and friendly. Got my umbrella stolen on a rainy day, there are other comments saying there's theft problems in locker rooms as well.
-
March 2024 by Danielle C
Lorraine is an incompetent amoral “person”. I’m shocked the franchise owner would have someone who’s rude and condescending managing their establishment. To boot this location is overrun with loud noisy boisterous individuals and not cleanly or well kempt. Im happy to workout outside in the pouring rain instead of coming here. Have a happy and safe blessed day y’all. EDIT Not sure where you’d like me to provided my contact information how about YOU provide me with your contact information and I would be more than happy to discuss in detail my remarks. Also I read the other reviews and their terrible many people are complaining about the same things. I think you should reassess your team because they’re not doing the right thing.
-
March 2024 by Cee
I’ve been going to this gym for 3 years until now. I’ve been a well paying customer for the last 3 years. When I went to renew yesterday they said I needed to give my bank account and routing number, even if your paying card or cash you still have to give this sensitive information. Unfortunately that’s too much info for a gym to have and they’ll will lose a lot of customers asking for such sensitive info.
-
March 2024 by Julian Merlo
Great staff and good atmosphere! Everyone here has a positive attitude which helps working out better more fun!
-
March 2024 by Joe
Geez it’s 7:30pm on a weekend and id love to workout but i CANT unless i want to get a breaking and entering charge.
-
March 2024 by Matt Brown
I’ve been going to this gym fairly consistently for the past 6 months or so. It has all the equipment and amenities I need. There are some consistent issues though—First, many of the lockers (in the men’s locker room at least) do not function and lock properly. I have had possessions stolen from my locked locker in the past due to faulty, old/broken mechanisms on the actual lockers. The club didn’t respond to any of my multiple attempts to communicate with them about the incident.Second— the water fountain designed to fill water bottles has been broken for many weeks if not months now. For a commercial gym in the heart of a major neighborhood in New York City, this is a pretty significant inconvenience that seems like it should easily be fixed in a timely manner for paying members to use.All in all, this gym serves my needs fine, but for all of the revenue they must earn from a substantial number of paying members (the gym is usually very well attended), it does not feel like this facility is particularly well managed, and it’s frustrating and hard to understand why.Honestly I’d feel 2 stars for the review would be valid, but the truth is that I do enjoy my workouts there all in all, so I don’t want to be overly harsh.
-
March 2024 by Teodoro Marinakis
Working with Matt (personal trainer) was great and really helped me out. Highly recommend!
-
March 2024 by Johannes Hirt
Been a member for years and it’s sad to see how much this gym has gone downhill in the last few months. Today the extremely unprofessional front desk staff wanted to deny me entering into the gym because my card on file expired, even though I have a fully paid annual membership that is active for a few more months. When questioned about this policy, staff started back tracking and after some eye rolling and condescension eventually just denied having said anything.That on top of the general filth, and equipment in disrepair for weeks on end makes me wish there were more gym options in the neighborhood.
