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November 2022 by 4KS
Need new management …. How they became management? One star is too much….Upper management read reviews…or replace them too…..
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November 2022 by Ik Hwan Rim
Excellent customer service and friendly staff
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January 2022 by VErse.
(Translated by Google) Unfriendly customer service(Original)고객대응 불친절
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January 2021 by L J
Whoever answers the phone and berates you for calling about your account, you should work in the back office where you don't interact with clients. Your attitude is that of a gremlin and nasty. I made several calls about checks that I had ordered and was told 2 weeks-ish to arrive. 3-4 weeks later, they still haven't arrived and learned that they don't use a tracking system when you order checks. Fantastic!!! So my checks never arrived and their solution is to give me grief by yelling at me over the phone. Thanks for absolutely nothing. Have to close my account now, IN PERSON, which is something I was trying to avoid at all costs due to the raging covid-19 pandemic. Utter garbage service.
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February 2019 by calvin l
One of the best Banks in Flushing! Great customer service and helped answer any questions I had. I would definitely recommend opening up an account here. Not long wait times compared to Chase or Bank of America. A+++!!
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February 2019 by Hyonjin Yoon
Excellent Customer Service
