-
February 2024 by Nadia F.
My husband and I are so impressed with the quality of work Gary provides and the level of professionalism with the staff. Gary took the time to listen to what we would like and then he shared his thoughts and provided us with advice, which we took. Gary has such a creative vision with designing jewelry. We knew we were in good hands. We didn't have much time, so we really appreciated him getting everything done so quickly. We could not be happier with the results and service. We are looking forward to coming back soon.
-
January 2024 by Leana R.
My fiancé bought my engagement ring from Chateau and we both had an excellent experience with Gary and his staff. Gary was friendly and very knowledgeable. I love that he really took his time with us which is why he operates through appointments only. He made recommendations without being pushy and made us feel really comfortable with the process. And the finished product was absolutely beautiful. He also resized the ring at no additional cost and has encouraged us to come in once a month for complimentary ring cleanings. I'm very much looking forward to getting our bands from Gary as we get closer to our wedding!
-
September 2023 by Wendy L
Gary and team are the best - I had an existing stone and an idea, and Gary gave very helpful aesthetic pointers to help me solidify the design. My husband and I got my engagement ring and wedding bands custom made here and the experience was seamless. The price was extremely reasonable given the service!Gary’s also a very pleasant character to work with! Kind of like going in for a haircut not knowing what you want and getting some suggestions from someone who has seen it all. For instance, the stone we have is not very big but the design I had in mind really fit a larger stone better, so Gary suggested a few things we can do to pare down the design and not overwhelm the beauty of the diamond. He also worked with how my stone had a minor imperfection, and artfully hid that flaw when he set the stone. There was more deliberation on my part about the wedding band, and the man sat with us patiently trying to understand what I wanted.The end results are seriously beautiful- no photos or videos can do it justice!They have a mandarin speaker and that lady is extremely nice and witty - will definitely come back for ready made and custom jewelry. We have and will continue to tell our friends and family about Chateau and hope they can get their rings and jewelry made here!
-
August 2023 by Matthew Pavlica
Recently purchased wedding bands from Gary and his team at Chateau. He did a wonderful job on all of the wedding bands. We had went to other shops before him and he was not only the best price but offered us the most for our money. Would recommend to anyone looking for a reliable jeweler and will certainly be going back for all of our future needs!
-
July 2023 by ericd0818
Had a very pleasant experience working with Gary and Debbie at Chateau Jewelry. Was treated like family and they made me feel at home and comfortable while answering all of my questions diligently. The business has been around for decades in the area and easy to see why based on the collective knowledge and experience of their staff members. Very happy to have given them a chance and would recommend everyone to do so as well.
-
July 2023 by David Kaplan
Spoke with Gary over the phone, about creating a pendant for my wife. By the time I got to the Chateau he had already started doing research on it. Great personality and great store, can't wait to see how this turns out.
-
July 2023 by Valley L.
My boyfriend (now husband) and I walked into Chateau looking to buy wedding bands. They usually don't take walk ins but made an exception that day. We ended up looking at engagement rings and after sitting with Gary, the owner, for an hour we walked away with a custom designed engagement ring in the works. I am very picky and no matter how many tweaks and changes I suggested Gary was always patient and understanding. He was honest and straightforward and we never got the vibe that we were being misled or rushed. We felt like valued customers even after the money changed hands. A+ service.
-
June 2023 by Broderick Perlman
Chateau Jewelry is the best jeweler in the New York metro area! Gary and his whole team were helpful, responsive and genuinely invested in making sure I got the perfect ring for my now Fiance. They really went out of their way to find the perfect stone and had just as much excitement going through the whole process as I did. I would recommend them 100 times over.
-
June 2023 by Jonathan Suh
They did a fantastic job restoring my Dad's watch (circa 1963-1967)!
-
June 2023 by Constantine Vasiliou
Gary and his team are incredible. They made me feel right at home. Their work is amazing. I couldn’t have had a better experience.
-
June 2023 by Virginia W.
Gary and his team are unmatched for quality of work and customer service. He custom made my 10 year anniversary band and we have purchased multiple necklaces and earrings over the years. We have also used Chateau multiple times for resizing of rings and bracelets. I will always go to them first because they take care of you from the minute you walk in the door.
-
June 2023 by justin rivera
I had the unfortunate experience of purchasing a diamond ring from Chateau Jewelers & Gary Salvit. I cannot stress enough how disappointed I am with the entire ordeal. Not only did I receive an overpriced diamond that was falsely advertised as an Si1, but I also discovered several other troubling issues with the purchase.First and foremost, the diamond I purchased was supposedly of Si1 clarity, as Gary Salvit assured me. The GIA paperwork shows the diamond is Si2 clarity. This misrepresentation is both unethical and deceitful, and it is unacceptable for a reputable jeweler to engage in such practices. I trusted Chateau Jewelers to provide accurate information about the quality of their products, but instead, I was deceived.Adding insult to injury, the ring came with an appraisal that was egregiously inflated, over $20k for an Si2 stone (please let me know where you've seen such an expensive Si2 before). It is disheartening to think that Chateau Jewelers would attempt to boost the value of their products through such misleading means. This casts serious doubts on the integrity of their business practices and raises concerns about their overall credibility.When I requested to see the original receipt for the purchase, Gary was unable to produce it. This is perplexing considering the fact that I had only bought the ring a few days earlier. The lack of proper documentation raises suspicions about the legitimacy of the transaction and further reinforces the impression that Chateau Jewelers and Gary Salvit are involved in questionable business practices.I expected a certain level of professionalism, honesty, and transparency when dealing with a reputable jeweler like Chateau Jewelers. Unfortunately, my experience has left me feeling deceived and taken advantage of.I strongly advise anyone considering making a purchase from Chateau Jewelers to exercise caution and thoroughly scrutinize every aspect of the transaction. Based on my personal encounter, I cannot recommend this establishment as a trustworthy source for fine jewelry. There are numerous other jewelers who prioritize honesty, transparency, and customer satisfaction, and it would be wise to explore those alternatives instead.Chateau Jewelers deceptive practices, misrepresentation of product quality, inflated appraisals, and failure to produce necessary documentation are clear indicators of their unscrupulous behavior. As a consumer, I feel cheated and deeply disappointed by this experience, and I strongly urge others to steer clear of this establishment to avoid similar unpleasant encounters.Not to mention the ring broke just a few months after purchasing it and luckily my wife realized before it potentially fell off and got lost forever.Avoid at all costs.
-
May 2023 by Zoe F.
Chateau is an amazing Jewelry Store. Gary designed my engagement ring with a family heirloom and it was perfect. My husband and I got our wedding bands from them as well and they have treated us like family. Gary even allowed me to borrow gorgeous jewelry for my wedding! Everyone who works there is so professional and welcoming, and they always take such great care of my husband and I (and our jewelry)! There aren't many family owned businesses like this around anymore and Chateau is a true "gem" in the community.
-
May 2023 by Elizabeth Sternglass
Gary was absolutely amazing to work with! I told him exactly what I wanted and he delivered. My Fiancé handled everything after the initial meeting and he said Gary was easy to communicate with and had the ring ready in time for our engagement. Highly recommend working with him.
-
March 2023 by b r
as a first time diamond buyer I was nervous about being taken advantage of. Gary and his team of professionals really took the time to help educate me and steer me in the right direction. I received the most beautiful engagement ring that was better then anything i could imagine all while staying in my budget. 10/10 i will always come back