-
December 2023 by Big S.
This is the place to go if you need a men's suit. I live in Brooklyn but went there because of excellent yelp reviews. Beautiful and kind Dina and the manager Joe were compassionate and so helpful to me and my son this morning. We are still in shock and grief about my father's sudden passing away. Dina was so sweet, even asking my budget along the way because she wanted to make sure I get good clothes and not over spend. She gave me style advice but followed all my wishes. Joe personally checked my son's suit and shoes even though he didn't have to. They rushed the tailor to fix my son's pant to make it more comfortable. I couldn't come back in the afternoon so they had the pant tailored very fast while I waited. The manager waived the tailoring rush fee and Dina worked hard to make sure I got every discount they could give. I prayed and called the store before getting there, asking if anyone could help me as I had a long list of different things to get and a funeral for my dad. Dina had picked up the phone and promised to help. She started helping me as soon as we arrived and very patiently helped me all the way until we left. She even figured out my father's size with the little measurements and details I was able to give her. Joe was kind, friendly, and helpful to my son, I appreciated that. He made sure my son got the right size shoes. The tailor also took our hurry seriously and was kind to tailor my son's pant as soon as possible. There was absolutely no sales pressure to get anything other than what I said I needed to get and no pressure to buy certain brands or certain items. I am thankful to God for people like Dina and Joe who show compassion, consideration, and respect to anyone who walks into their store, especially to us who are grieving. Even the gentleman who stands outside front with racks of casual clothing on sale was kind. I read a previous review where someone said the manager was rude to the employees. If they were talking about Joe, he acts gruff but is actually very friendly. He jokes around once in a while with the employees, nothing horrible or harrassing or anything like that. I could not have even dreamed that there was a store like this where strangers are treated so kindly and not pressured into anything. Thank you to Dina and Joe, absolute angels. God bless you!!!
-
August 2023 by Shanta Singh
Bought all of my friends for my wedding party and they raved highly of Lochan. He’s very knowledgeable and super helpful! Now they always come back when they need a suit :)
-
August 2023 by Robert M
The salesman was courteous,knowledgeable, and professional. Not like most clothing stores of today, where knowledgeable people are hard to find. I will continue to make future purchases here because of the knowledge possessed byprofessional sales staff!!
-
August 2023 by Katie Kanivets
My husband and I would like to thank Elma, Dina, and George for all of the hard work they put into finding the perfect suit and sizing it days before our wedding because we had an unfortunate experience with Mens Wearhouse. If you are looking for people who care, this is where you go! If I can give more than 5 stars I would!
-
June 2023 by Alfred P
Very comfortable shopping here, the sales clerk is the best, she look at me and know exactly my size, I'm very picky but with this young lady, she is so good at her job I didn't have a complaint, the first Tuxedo she gave me to try on fit perfectly. I don't remember her name but thanks you.
-
June 2023 by Jamie V
I got my suit made in the Manhattan location in 2019 but that store has closed so I am leaving a review here. I had my wedding suit custom made here and I paid for 10 groomsmen's suits also. The end result bothered me for years and so I finally decided to leave a review. I spent way over $2k on all this, probably $3k. I got my suit picked up two days before I left for my wedding and the tailor had done a HORRIBLE job. The jacket looked terrible when buttoned and the pants were too short. My custom pocket square was missing from the order (still never got it to this day) and the tie they thrown into the deal was such bad quality, I have never worn it to this day. I had to rush to a tailor near my wedding venue to get the pants fixed (jacket could not be fixed) and had to buy a pocket square from men's warehouse. Any of my groomsmen who were not able to try the suit on before pick up (because lived out of state) all had sizing issues with their suits and had to get emergency tailoring work done on their suits. The last day while in the city before my wedding, I tried to go to the store to speak with someone first thing in the morning to try resolve these issues, but no one showed up despite it being business hours. I waited 45 minutes before I left and I ended up being late to work also.Karako did refund me for my tailoring expenses and pocket square plus a tiny bit more for my trouble but considering the money I spent, how stressed I was before the wedding, and how my wedding pictures look stupid with this custom suit (photographer told me to unbutton the suit at one point), I felt like I should have received more. The people I worked with were nice enough but overall the tailor was unprofessional and did a very poor job. Overall for the money spent, there's way better options in my opinion. I will not be going back and wish I used someone else.
-
June 2023 by E Man
Excellent location for suits. Evie's very helpful and has excellent customer service. She is very professional. 5 star experience.
-
April 2023 by Denise C.
Best experience here! My son needed work suits, and this is his favorite place to go. He's very tall and truly loves this place. Dineshwara helped him find suits, and she was kind, professional, and most of all, knowledgeable. He had a light in his eye with all her help. If anyone needs suits, go to Karako Howard Beach and find Dineshwara, you won't be disappointed.
-
April 2023 by Ann Pellegrino
This is our 2nd time going there for a suit. You have dealt with Evie*. By far she is the best salesperson there. So helpful, sweet, and funny. Look for her when you go!!
-
April 2023 by Jerry Mickenly
Had a great fun experience at the shop. Evie was a great help as well as the other gentlemen at the front. Premium service and quality. 10/10 will definitely be back
-
March 2023 by CL Wu
Little shady , careful the online prices and store purchases priced there are a huge price difference (at least $40). The salesman didn’t explain to me properly why there a difference. If I got more time I will definitely go elsewhere for better service n price.
-
February 2023 by Edward Diorio
Needed a suit for a wedding coming up in a couple of weeks and I was not disappointed. They have very nice suits and we’re very accommodating to everything I asked for! I was helped by a woman named Elma who was very patient and knowledgeable :) will definitely be going back in the future!
-
February 2023 by m r
Evie’s customer service was amazing! Ask for her she is the best!
-
December 2022 by Robert Castoria
Been there numerous times. Always great staff.Evie was a great help and was very knowledgeable and pleasant to deal with.
-
October 2022 by efrain serrano
Came in to get a shirt.. 4 employees and no one wanted to help me.. asked about shirts they gave me a cold answer. Did not even suggest anything, i had to ask if they had any othet brands with my size, they said go check on that rack.. that was it. one other customer inside and all the attention was towards him.. dammm that was some cold customer service I got.. ended up finding 2 shirts I like, paid and left right away, just cause I was in a rush didn't go somewhere else... horrible service..