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November 2023 by Megan Brockmeier
I had a great experience with High Touch Moving! They were professional, on time, and polite. They took great care of my belongings and were very efficient. 10/10 recommend!
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November 2023 by Monika Jurgowska
Johnny, Chris and Joshua were excellent and did an incredible job with my move! I am so happy that I had them on my team. I will definitely be hiring High Touch Moving for all my future moves!
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October 2023 by Hanna Sternberg
Definitely one of the best moving company I ever moved with!! The movers were on time, courteous, efficient, professional, responsive, and handled my move with care. They made the move a very good experience! Nacho and his staff were pleasure to work with. He did a great job coordinating the move!My sincere thanks to everyone. I would highly recommend this moving company!
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October 2023 by Nakita L. Tecxidor-Ramirez
What an absolutely amazing experience!I can’t tell you how nervous I was moving with four kids, three of which are under five years old!All those worries were put to rest the minute the High Touch Moving team got to our house.They were extremely professional, extremely helpful, and more importantly, extremely patient!Moving is very stressful in general, but the high touch team made it a lot easier for me.Thank you so much to everyone for listening to me, making me feel heard and making sure everything was done at my pace.You all are truly a blessing and I wish you nothing but the best!I will be sure to recommend you to anyone whether they are moving or not because everyone should have a great moving experience with your company atleast once in their life like I did!
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October 2023 by Jessica champagne
Thank you to my girl Lisa and her team. They rocked every sense of this moving. Not only was everything perfect the customer service is top notch. From my initial call all the way to the follow up on my move. Great job to everyone at High Touch.
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October 2023 by Michael Brown
Beware: An Unfortunate Experience with High Touch MovingI am perplexed about the 4.9-star rating this company boasts—unless, of course, they've purchased those reviews. My experience with High Touch Moving has been nothing short of a disaster, and if I could give them zero stars, I certainly would.It all started with an initial phone call. A lady answered, seemed professional, and provided me with an email estimate. Notably, her name was never disclosed, nor was it mentioned in the text message I received, so I had no way of knowing who I was dealing with.Upon reviewing the estimate, I found multiple errors, including an incorrect address and missing items from my inventory list. Realizing the mistakes, I promptly called back to rectify them. Yet another lady answered the phone, and she informed me that the person who had initially helped me—now identified as Lisa—had already left for the day. She then stated that she couldn't assist me further because I was "originally Lisa's client." The irony is, I had no idea my first contact was named Lisa until this moment.This whole situation unfolded at only 4 p.m. on a Monday afternoon, leaving me baffled by their apparent disregard for customer service and basic professionalism. To make matters worse, I was on a tight deadline to submit an accurate moving cost estimate to an official body, which they knew and chose to ignore.The lack of professionalism, accountability, and basic customer service has been appalling. My experience with High Touch Moving is a cautionary tale that I hope others will heed. I strongly recommend considering alternative options before entrusting this company with something as significant as a move.
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September 2023 by Isaac Dana
High Touch Moving Company exceeded all my expectations during my move yesterday. Their team was professional, punctual, and handled all my belongings with utmost care.Highly recommend for anyone in need of top-notch moving services! ⭐⭐⭐⭐⭐"
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September 2023 by Melody Merati
Lisa, Emmanuel and their team were amazing. Very responsive and accommodating with every request. Best moving company we have ever hired. Would recommend them to anyone looking to move!
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August 2023 by Aharon Yeres
Moved from Long Island to south Jersey and had a fantastic experience with High Touch from start to finish. Estimator came within a day to see the amount of furniture and boxes. 2 hours later had a real $$ estimate in hand. Day of move went super smoothly. Really could not have asked for a better crew, super friendly and put up with our dog. Went above and beyond with all our requests. Job came in under time estimated and they immediately adjusted the total in our favor. Honest! Responsible! Respectful! 5 Stars! Thanks High Touch for a easy move.
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August 2023 by Adam Margolies
Lisa and Gilad were an absolute pleasure to work with. They guided me through the entire process and answered every question I had. They even dealt with my numerous calls about making sure everything was good to go. Price was very reasonable and movers did a phenomenal job!!! Would definitely use them again!
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August 2023 by Sam Malissa
We used High Touch for their packing and moving services and the whole process was smooth and professional. The crew came on time, worked efficiently, handled our stuff with care, and had a good attitude throughout. I was amazed that they packed our whole apartment in one day but everything arrived in great shape. The only caveat was that the estimated inventory (and therefore estimated price) was less than how much stuff we ended up having, so it feels like it would be helpful for the estimate to build in a bit of buffer room. The markup based on actual volume wasn’t outrageous but it was more than quoted, and the quote was based on a 20 minute visit from an assessor with the moving company, so maybe that inventory assessment process could be more thorough or else the quote be a range so that there isn’t a surprise markup. Still, given how much stuff we had it all felt fair. Thanks for the excellent service and for getting us moved in so smoothly.
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August 2023 by Isa Stephanie Britt
Great experience. The office staff responds quickly to any questions you ask. The movers came and went straight to work. It was like a well-oiled machine. I hope we don't have to move again, but we'll use High Touch if we do!
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July 2023 by Jessica Virtuoso
Ok, so after INITIALLY being prepared to be annoyed at the fact that they missed their window by 2 hours because of traffic…I ended up giving a 5-star review, AND while they’re still putting together the items in my new apartment. Why? This moving crew was quick, efficient, and went above and beyond what I expected. It’s July 4th weekend and they still showed up, did what they did and were incredibly pleasant and helpful. I appreciate that they’re committed to getting the job done well despite it being much later than they anticipated this one to be.
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July 2023 by M
Golan, Gilad and the Entire High Touch Moving Crew were amazing. I have moved multiple times in NYC and this was by far the best experience. Do not use any other company. they are the BEST !
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June 2023 by Joanne Mariano
I was in a pinch to find a good moving company, and High Touch made it very easy to work with them. Booking over the phone was easy to do, and the movers showed up earlier than expected. The movers were super quick, respectful, trustworthy, and professional the entire time. Our things were not damaged in the process.Only reason I gave 4 stars instead of 5 is because they finished within 2 hours total, and High Touch required a minimum of 3 hours pay. I think it could’ve been more reasonable if the price was lower especially since the mileage between locations was not far at all, and majority of our things were already packed well. We were also charged a larger amount than expected, but then they fixed the issue, but are still waiting for the refund. Still, tipped well and am looking to contact High Touch again in the future for any other moves.
