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September 2023 by Sukhen Joseph Gomes
This is awesome tire place, I drive all way to Long Island and get very good deal. They have 90 day interest free payment option which is wonderful. I really recommend this tire shop. Owners and guys working here is wonderful.
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September 2023 by Phil P
Don't think twice, just go straight to Cross Island. Great prices, great service, great experience. Had new tires done, and rims refinished. Highly recommend!!
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August 2023 by A G
I went to Cross Island Tire for new tires on my SUV. Their location is extremely convenient, and I was met with friendly and accommodating employees as soon as I pulled in. I thought I’d be waiting for a significant amount of time, being I was replacing all 4 tires. The staff worked efficiently, and I was back on the road in under an hour. Thank you to everyone at Cross Island Tire & Wheel for an amazing experience!
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August 2023 by David B.
Fixed my tire by patching it right away on a Friday evening. Friendly, fast and fair priced. Hope I don't get another flat, but if I do, I'll come back!
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August 2023 by Gary C.
I got my wheels painted black and they did it looks factory job! Excellent work!! Will be back
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August 2023 by Nicole T.
Reached out for a quote to fix up my rims and got a response within a few hours - came in two days later and had the repairs turned around within a day. Looks good as new, the guys were all super nice and pricing was reasonable. Definitely would recommend and will be back if ever I need anything else done!
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July 2023 by Ericka B.
I was recommended to come here by a local mavis to have my bent rims fixed & my experience here was by far the best one I had in my over week long journey to get my car to safely operate again.They took off each wheel to show me which rims needed to be fixed & had me feel 2 of my tires that needed to be replaced. They also showed me everything again once the work was done before they put it back on the car.When later that day mavis said the issues I was having was still due to the rim, they double checked everything again 10 mins before they closed. In the end, my problems were due to the fact that a mavis technician screwed in my rotors crooked (something that another mechanic discovered days later since I stopped going to mavis after the technician thought it was a good idea to scream at me & tell me to go f*** myself) -- but I'm grateful that at the very least mavis let me know about this place for my future tire needs. Cross Island tire & wheel are honest, quick, transparent, & reliable.
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July 2023 by Rezaul Khan
Had a sidewall tear in one of the tires so went to this place based on Yelp reviews. The guy was super nice and helpful. Found the exact tire I needed with good tread depth and offered a very reasonable price. Everything was great until I got home. I wanted to release some air because the pressure was a bit high and that's when I realized the guy messed up my rims: huge rash and scuff. I am so upset, I always try to be so careful with these rims. I feel like I just got a "you get what you pay for" experience. When I contacted the business owner, I was asked to bring back the wheel so they can fix it. That's when things got even worse. When I went to pick up my wheel, they couldn't find my black wheel because they had painted it chrome. Now they apparent can't match the paint so they wanted me to bring the second wheel from the same side. Unfortunately, they ruined both of the wheels. Poor paint job with colors not even close to the factory finish. Orange peel effect and cheap color that doesn't match my other wheels. Not to mention, all the time I lost and wasted. What a horrible experience. Never again!
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July 2023 by Rezaul K.
Had a sidewall tear in one of the tires so went to this place based on Yelp reviews. The guy was super nice and helpful. Found the exact tire I needed with good tread depth and offered a very reasonable price. Everything was great until I got home. I wanted to release some air because the pressure was a bit high and that's when I realized the guy messed up my rims: huge rash and scuff. I am so upset, I always try to be so careful with these rims. I feel like I just got a "you get what you pay for" experience. When I contacted the business owner, I was asked to bring back the wheel so they can fix it. That's when things got even worse. When I went to pick up my wheel, they couldn't find my black wheel because they had painted it chrome. Now they apparent can't match the paint so they wanted me to bring the second wheel from the same side. Unfortunately, they ruined both of the wheels. Poor paint job with colors not even close to the factory finish. Orange peel effect and cheap color that doesn't match my other wheels. Not to mention, all the time I lost and wasted. What a horrible experience. Never again!
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June 2023 by Liam L.
I showed up 20 minutes before closing and I approached an older gentlemen (maybe the owner) at the counter who gave me a blank stare. He was arguing with me that last call is 5:30pm because his employees needed to leave for the day. This was misleading because business doors were still open and hours were listed as 6:00pm closing so there was plenty of time.Either way, they were able to fit me in as I needed to replace a tire. The mechanic was nice but appeared to be in a hurry. I told him I would keep the old tire but he managed to damage it even further during the dismount and he did not make me aware of it. Also, there was a price discrepancy based on the quote given to me over the phone compared to what I paid in person.I had high hopes for this place given all the positive reviews. I've been to various tire shops where I have been treated better and service is night and day.
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June 2023 by Ted Nelson
This place is amazing! The nicest people I have ever dealt with, and the quality and care of their work is spectacular. I had a dented front motorcycle rim that they repaired on the spot. I highly recommend this place.
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May 2023 by Lily D.
Cross Island gave me a quote and told me to come in anytime they're open. I finally made it in and they were so quick. They started on my car right away. The price was as quoted for balancing the tires. They also inspected all the tires and I had told them I have a slow leak somewhere. When checking, they found a screw in my tire, showed it to me and gave me two options to fix it. I would definitely recommend!!
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May 2023 by Magdelene Boon
Stopped by on my way home from work because my tire was losing air rapidly. They were friendly, helpful, and reasonably priced. I pulled in around 5:30, they patched me up quickly, and I was out before 6. So efficient. Thanks, guys!
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May 2023 by Elliot Yoon
Fantastic experience! Came in because the dealer said that 3 of my rims were bent and causing the vibration I was experiencing. They quickly got all the wheels off the car and let me know only 2 rims were bent (one had a tire that wasn’t perfectly round). Could’ve easily charged me for 3 and I wouldn’t have known the difference.Took only about 30-40 minutes to straighten the 2 wheels and get me on my way. Fairly priced and great service!
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May 2023 by A Joseph
Came to get a tire I purchased online and they had me back on the road in 20 minutes. Fair pricing, no nonsense shop.