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January 2024 by Fahim Khan
This is a 5 star hotel that's listed as a 4 star hotel. This place is a true gem and next time I'm in the city I'll definitely stay here again!
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January 2024 by John 123
Rooms: Room clean and just what we needed.Food & drinks: We bought at the store off the hall. Everything was OK
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January 2024 by Takema Williams
Food & drinks: Margies was delicious !
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January 2024 by PEDROJOSE FELICIANO
Positive vibes and great energy! Staff are very professional, respectful, and definitely make it about you! Dope spot! Special shout out to all spa staff members. Appreciate the positive energy and for making my first spa day incredible!
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January 2024 by V Luhan
Lovely stay this weekend with my girlfriend. This was a great find online and glad we came out.Pros:- Great location. We took the ferry from Pier 11 and just a short walk from the harbour.- If you like you could spend all weekend at the location. I'd say one night and two full days is enough. Not enough to do in Rockaway to justify two nights.- Service was warm and friendly and for the room rate you also have the opportunity to take a yoga class.- Nice rooms and decor and we had a lovely view of the NYC Skyline.Constructive criticism:- If you're going to want customers in January, they have to do more to make their poolhouse area warmer. The room was nice and large and cozy with plenty of blankets but the space heaters were mostly useless and so the room was generally cold.- The pool was also not a heated pool. They pump warm water in but not enough to have an impact.- You will also be sharing the area with daypass visitors. Luckily it wasn't too busy during our stay but that will annoy a lot of paying guests sharing their space with day pass holders in the summertime.- Wasn't happy that my booking included taxes and fees but then I was told on checkout that in face this did not include the "amenities fee" of $25 per person. Not the most money and with that you did get access to the pool/sauna,poolhouse etc as well as free/tea and coffee of choice at their cafe, free welcome champagne and the yoga class. Just would have been better to know ahead of time.- Bath/shower was overly complex.With a few subtle tweaks, this could easily bump up to 5☆.
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January 2024 by Joanna Reisman
I can't say enough about my visit to the Spa at the Rockaway Hotel yesterday. I was running late as usual and arrived just in time for my treatment (not the best way to enter a spa). I have been to many spas and honestly, most manage to create a stress-free environment, but this spa is different. It's pleases all the senses. The lighting, colors, and decor generate an immediate feeling of relaxation. Once I slipped on the robe and felt its plush softness against my skin, I felt a sense of calm. My therapist, Joanna brought me to the treatment room and asked if I had any concerns, or areas that I wanted her to focus on before she began my massage. We spoke for a minute and she got to work. Never once did I have to say - too much pressure or not enough pressure. Joanna nailed it! When I left the spa, I was more than comfortable and relaxed, I was at peace. If you haven't treated yourself to a visit, do it now. Start your year with a little self-care.Food & drinks: YUM!Noteworthy details: I did not spend the night, but did use the spa. I have toured the hotel for a future visit. It is beautifully decorated and the food and cocktails are delicious.
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January 2024 by A Z
Thank you Punesh from 401Thank you for taking care of my car and watching while we are on a family
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January 2024 by Nicholas Piscione
The room was TINY,barely 1 foot on ech side of the bed to get in and out. There was no hangers or a closet to hang your clothes in/on. No place to lay your luggage open besides the bed.The bathroom was about the size of a stall in a public restroom.Over,you're paying to be near the beach,maybe if I were a young surfer I would have been happy with a place to crash at night, but i am a older man that's wants a comfortable place to relax.No onsite parking,valet service is available but they park your car in a lot 3 blocks from the hotel. Found parking in the street both nights so I wouldn't have to wait for the "valet".
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January 2024 by Rachel Harris
Thank you PuneshFor you help with my staycation10 out of 10 serviceI will be back because of
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January 2024 by Richard Gelley
Thanx Punesh for taking such good care of us and making my trip from Jersey that much better.
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January 2024 by Lourdes Herrera
Thank you punesh for you helpWith moving 51210 out of 10 serviceAnd I LOVE the B5
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January 2024 by Maureen Andera
Thank you punesh for you help with the shower and hot water in room41110 out of 10
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January 2024 by Linda Metayer
I was there for a holiday event. I'm a local so I didn't stay at hotel. It's a very nice hotel, somewhat expensive. I was happy they make events that the locals can be part of, that's very thoughtful and smart.
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January 2024 by Dude Clock
Punesh was very helpful and caring the other staff was scaring me away from the hotel but punesh made it feel like home thanks bro appreciate it hotel was nice just only 1 good staff was punesh and manager was a A hole.
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January 2024 by Abdullah Ahmad
Thank you to Punesh from 502 he is the best staff in the hotel 10 out of 10He made us feel at homeWe are grateful for
