8:30AM - 4PM
7799 Oswego Rd, Liverpool“As the Chairperson of the largest Thanksgiving Day event in Central New York, and a contributor of up to $220,000 to charity annually, I greatly value a bank that not only efficiently manages our finances but also actively supports our commitment to community service. Seneca Savings Bank, under the leadership of Annette Sherwood-Fischer at the Liverpool branch, has been instrumental in this regard.Annette has gone above and beyond in her role, extending her expertise to help us coordinate grant management, which is vital for maximizing our contributions and impact. Her team mirrors this exceptional dedication, offering detailed attention and expanded banking options that have significantly improved our financial operations. The staff’s community-mindedness aligns perfectly with our values, enhancing our efforts to engage and support the local community.We are continually impressed by the warm, family atmosphere and personalized service at Seneca Savings Bank, a welcome change that marks a significant upgrade from our previous bank. Transitioning to Seneca has not only provided superior personal care but has fostered a true partnership in our charitable endeavors.If you're looking for a bank that understands both your business and personal needs and is eager to help you give back to your community, I highly recommend Seneca Savings Bank.Always forward,Scott HenryChairpersonLiverpool Turkey Trot”
“Amy and team could not have been more helpful! I received a suspicious amount from Apple and was contacted right away from Money Federal Credit Union. Not only were they extremely helpful but they were very patient while I investigated the charge. I absolutely love the service and the above and beyond care and attention to detail provided by Amy.Thank you to the entire team! You guys rock!”
8:30AM - 4PM
35 Oswego St, Baldwinsville“Seneca Savings Bank was amazing to work with for getting a second mortgage loan. They answered questions, responded to emails and helped us every step up of the way. Thank you so much to the hardworking people behind the scenes that worked on getting all of the paperwork completed for our closing! I would highly recommend contacting Seneca Savings for any of your banking needs!”
“Pleasant workers there. Stopped in after a day of kayak fishing. Close to the lake and river. They have ice and drinks. Gas. Ice cream! Convenient with a capital "C."”
8:30AM - 4PM
201 N Main St, North Syracuse“I have to say Sarah is a gift to this community!! I'm so grateful for this branch and the people who work there. They go above and beyond helping me in the most compassionate ways. I've never experienced a bank that truly looks out for you and your money. Even leaving the state wouldn't make me leave this bank! Terry you're amazing too but not as cool as Sarah! You're favorite p.i.t.a.”
9AM - 4PM
126 N Salina St, Syracuse9AM - 4PM
444 Erie Blvd E, Syracuse“For those of you that need to do your banking on the run, this is the M&T drive through to stop at especially if you are zipping through the downtown elevated interchange. It is close enough to an exit and entrance to either direction on I81 or I690. It is primarily a motor banking port having two motor banking windows with live tellers during regular banking hours. You can park and go to the inside counter, but I never have gone inside. The tellers are always friendly and helpful. What I like best about driving through here is that they never go to next day business while open. There is also a 24 hour drive up ATM.”
9AM - 4PM
725 Irving Ave, Syracuse“This branch is located inside a Crouse Hospital building. The office is clean and staff friendly. Lisa who helped me with opening an account was very courteous and professional.”
“One of the best banks around the Syracuse area. All the employees are very helpful and courteous and friendly. The bank itself is spotless very clean and you can't beat the wait time I'm usually in and out in a matter of minutes. Looking for a great bank do to business with look no further than Solvay bank.”
7:30 AM - 5:30 PM
5586 Legionnaire Dr # 6, Cicero“I went to Cole for PT on my back and hip. If your in pain please don't hesitate to make an appt. Cole is very understanding and very good at what he does. His office is right next door to the Post Office in the Med. Building. I give him 5 stars.”
“Well I had what I thought was a real $100 so I went in looking completely ridiculous in my work clothes with my coffee. I went up to a very nice man named Christopher and I was informed they have machines not markers to check for counterfeits. Embarrassingly enough as I went to hand it to him I noticed plain as day that it said Play Money. I’m sure I looked super sus shoving it back in my pocket and dismissing it but he didn’t make me feel like he was suspicious of me and didn’t make me feel embarrassed if anything he just reassured me that he could help me if I found I needed it. So that’s very nice customer service though I wasn’t a customer and my brain was definitely not working”
“I joined Chase Bank in June. I came into this branch to get some starter checks. Unfortunately, I didn't get this gentlemen's name, but he was super helpful and effective. The process took about 5 minutes. I'm definitely a satisfied Chase customer. I also like how I get text messages when I've used my credit or debit card, get text alerts about my credit card balance, my checking account balance and when I get my paycheck deposited into my account. Super helpful.”
“All the people there were very helpful and friendly, especially Liam Nguyen who was friendly at all times and explained to me everything I was doing when creating my account.”
9AM - 4PM
3413 W Genesee St, Syracuse“Elaine at the front desk and Renee took great care of me. This branch is professional, knowledgeable, and is happy to explain anything you need help understanding.”
9AM - 4PM
507 S Main St, North Syracuse“I have no words to define how happy we are. In this era of complicated, unnecessary information, self-assuming attitude from bankers, we had a delightful encounter with Hailley. As efficient as cordial. We are impressed. Congratulations ? M&T and Hailley! Thank you for treating your customers right.”
9AM - 4PM
5318 W Genesee St, Camillus9AM - 4PM
201 S Warren St, Syracuse“I went to Key Bank to make sure I had no overdraft fees and they promise me that and then a couple months later I was charged $40. I even called them up and they said there was nothing that they could do so. If I were you I would choose a different bank they nickel and dime the hell out of you?”
8AM - 4PM
109 S Warren St, Syracuse“Solvay Bank on Warren is my favorite branch, 9/10. Shoutout to the real MVPs Mary, Misty, Sarah, Derrick (floater), Nick, and Cate.Would be nice to put the Keurig back in the main lobby. Would bump to 10/10 if that could happen. Take notes from Well Now, they have have a slushie and a coffee machine in their lobby...”
9AM - 4PM
197 Downer St, Baldwinsville“Felicia went way above and beyond my expectations and I am super grateful for her dedication to her job and amazing customer service. My wife and I recently sold a camper to someone from out of town and needed the funds verified from the buyers bank. Due to the buyer getting to our house late my wife got to Solvay Bank Baldwinsville late with the check we needed to have verified. Felicia not only stayed late to make sure we were taken care of but was transferred to 9 different departments before getting a competent person at the buyers bank to finally verify the funds. I apologize that we put you in that situation but extremely grateful for your perseverance and making sure we weren't out a large sum of money. Felicia you are awesome!!!! Much appreciated!!”
9AM - 5PM
424 7th N St, Liverpool“Great experience with Chen: I arrived past 4pm and even though I had a complicated banking request, Chen offered to assist. He was very efficient+effective and managed to take care of everything faster than expected. This really helped me out since coming the next day was not an option for me. No wonder he's got a bunch of awards, he's a real banking rockstar!”
9AM - 4PM
3401 Erie Blvd E, Syracuse“Have been using this bank for years. The location is a little awkward as it is on entryway to Marshall's Plaza which is a high traffic area but have always had excellent friendly service. The staff have often gone out of their way for me when I've had difficulty like fraudulent charges on a credit card, etc.”
9AM - 4PM
301 2nd St, Liverpool“Pretty helpful with day to day banking.When performing overseas money transfers they unfortunately did not know how to initially and provided incorrect info on the charges of the transfer.All in all though pretty happy in general. Good location.”
“I was just in the lobby depositing a check and I had an anxiety attack and the nice teller gave me a few mints I told her I have diabetes, you’ll say anything when your ready to hit the floor ?”
“Our family has been satisfied customers of the Brewerton Road Key Bank location for years. Mo and his team have our complete trust and best interests in mind. We will continue to be loyal customers of Mo's team at Key as long as we are in the state. Thank you to the team for taking care of us for all these years.”
9AM - 4PM
424 Grant Blvd, Syracuse“I had a wonderful experience at the Shop City M&T bank today. I usually go the Camillus branch but today I ended up at Shop City. Ashley Q. was absolutely wonderful and a pleasure to work with. She helped beyond my expectations and explained my transaction in easy-to-understand terms. A+++ Ashley!”
9AM - 4PM
203 Cypress St, Liverpool“Olga is absolutely amazing. She did so well with stolen check book despite being new. She's really easy on the eyes too. Thank you Olga we love you!!! Would recommend this branch to friends and family! The mortgage advisor is real cool too. Humorous and well spoken. Talk to this dude if you want to buy a home. You won't be disappointed.”
“Amazing how easy it was working with customer service and other departments when I noticed some fraud on my debit card. Thank you to Michelle and Ashley for making my experience less stressful.”