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January 2024 by Eli M.
Jerome and his crew showed up on time, didn't leave any dents or scratches, and got two big couches as well as my other stuff where they needed to be in a timely and efficient manner. They worked hard.
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September 2023 by Greg Nucifora
I recently had the pleasure of working with Jeff from J Medley Moving Helpers LLC. Even though my moving job was smaller and didn't meet their typical 3-hour minimum, Jeff was incredibly accommodating. Due to some unforeseen circumstances, I had to reschedule and eventually cancel my appointment with barely over a day's notice. To my relief, my initial deposit was refunded promptly and without any fuss. Throughout the process, Jeff exemplified top-notch customer service, striking the right balance of professionalism and understanding. Based on this experience, I won't hesitate to turn to them for any significant moving needs in the future. Highly recommended!
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July 2023 by Melissa Lewis
Literally the worst company I have ever worked with. I am in the process of filing a complaint against them as they took my $100 deposit and never showed up for the move. They turned what was already a stressful day into something horrific. Was given the run-around on the phone (truck broke down, running late, call this person instead, they'll be here in 20 minutes) until they finally just stopped answering the phone all together. I have a signed contract with them and expect a full refund of my deposit. Also, no, have not heard from them since they stopped answering my call on moving day. What a nightmare. Don't know how they have any positive reviews. Buyer beware!
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April 2023 by Victoria L.
My mother and I hired this company to move a dining room set from her home in NY to my home in Northern Virginia. The quoted arrival time was between 8:00am and 10:00am. After the window passed and no one had arrived, my mother called the company inquiring about their arrival around 10:20am. At that time, she was told the movers were on the way to her as they spoke. After 12pm when no one had arrived, my mother finally received a call stating the movers were 15 minutes away. She told them not to both as they were now more than 2 hours late and she needed to leave. The movers are now sitting in her driveway demanding a $250 cancellation fee. They are threatening to call the cops on my mother for not paying the $250. They have texted and called her about it, trying to extort her. They have walked to the neighbors house and threatened her to "contact" my mother or else. If they truly believe they deserve a $250 cancellation fee after this absolutely unhinged behavior they should file in small claims court or send it to collections. Threatening and harassing several older women in their 60's with swatting calls is disgusting behavior.
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March 2023 by Anthony F.
CAUTION! As of March 14, 2023, according to the Better Business Bureau (BBB) confirmed that J. Medley Moving Helpers had not obtained a necessary license from U.S. Department of Transportation. BBB encourages you to contact the following agency or agencies to confirm this information: BBB Rating & Accreditation BBB rating - (F) This business is not BBB Accredited
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March 2023 by Carlos Vasquez
Great movers! Thank you guys. Moved me out of my apartment with ease
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March 2023 by Travis Mims
Great experience and professional with property
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March 2023 by Abigail Gendron
Amazing movers. They worked so hard and so fast. Great personalities too they had us laughing the whole time! We just had our hardwood floors redone and they were so careful of our new space. Thank you guys SO much. Will hire again for sure!!!
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January 2023 by Shawn R.
This is the third time we have worked with this company, and we have only had positive experiences! The movers are very efficient and careful with all of the belongings, furniture, etc. Jerome and his team are very friendly and helpful.
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December 2022 by Sue Fierro-Difasi
I would highly recommend JMedley Movers. These guys were amazing.. they all worked so hard and packed everything with care and precision. They were very polite and courteous. ⭐️⭐️⭐️⭐️⭐️
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June 2022 by Tammy S.
Damaged furniture and floors. Movers reeked of weed. Cost me almost 2 times what I was quoted.
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May 2022 by Tinashe Mutasa
Great moving service! I had no problems communicating with the service and was able to access them very easily.
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February 2022 by Kim O.
I'm disabled and got a sofa from a friend the sofa was stuck in my hallway. I called JMedley and they came out the next day!
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October 2021 by Mel N.
Movers showed up smelling like weed. Definitely lit up again between houses. My furniture smells now too.
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February 2021 by Alisa Z.
Not professional movers. Did not protect any furniture. My nightstand was broken. A glass shelf was broken. They moved a dresser up a flight of stairs without bothering to take the mirror off. Many scratches on my brand new floors and marks on my freshly painted walls. And they still have my garage door opener. Won't return it after several weeks of asking. I would NOT use them again. I gave them 2 stars only because 3 of the guys worked really hard (despite the damage that was caused by not being careful enough). I felt like the owner just grabbed 3 guys off the street to help move my stuff.
