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“I went to a different cricket and didn’t get any help and took my chances and came to this one and I absolutely love the young woman that helped me she explained what was wrong with my phone and gave me a new SIM card in under 10 minutes she’s very helpful and sweet . I would suggest coming to this cricket if you want great customer service and to be helped in a timely manner”
“Great customer service and professionalism at this location! Went in on a Sunday morning and was in and out within 45 minutes. Everything was efficiently communicated and handled by their Sales Professional, Sam. He was informative and easy to work with. I would highly recommend doing business in this location!”
9AM - 7PM
335 S Salina St, Syracuse
Mobile Phones
“Omg they have a deal for a free phone and a house internet for only 50 dollars They are the best store in Syracuse. HOUSE INTERNET IS UNLIMITED FOR ONLY 50 dollars a month WHAT A DEAL. IT IS ALSO 5G internet”
“The associate name T was Awesome as hell, besides helping me out to transfer a number over but still helped out everyone else. She was very greatful n knowledgeable too. She deserves a rise”
“Was having weird things happening w my phone. Quickly served me. Very pleasant. My husband had the experience of getting there as they were closing the doors but the poor guy left closing up invited him in anyway. Problem fixed.”
“Thank God for Cell phones 4 Less! My 14yo daughters charging port burnt out….as you all may know, a 14yo without a phone isn't pretty! They were fast, efficient and very professional!”
“Nice and clean store, friendly and helpful staff, good selection of phones some being only offered by metro. Prices are misleading but not super expensive. The service and activation price can add 70+$ onto the total. Bad parking lot makes traffic difficult.”
11 AM - 6 PM
602 N State St, Syracuse
Mobile Phones
“I love coming here. The atmosphere is soooo nice and refreshing! My favorite associate is named John Johnson. I believe he is a manager there. He deserves a raise or a promotion for how sweet and professional he was. I will be recommending this store to all my friends and family. Keep up the good work!”
“We have been at Verizon for a few years and have been treated with the utmost respect. Jesse, the Mgr.,has gone out of his way to help us, and teach us the correct way to use our phones! We give them a 5 out of 5, ?stars ?”
“The owner is very friendly,he will go above and beyond to help his customers great store to purchase cell phone plans, always manages to hook customers up with a great deal!”
“Please I have been going to this store all times but the new employee over there,she is disrespectful and less experienced with cricket services I have been turned down with my family not once not twice I had to complain about this get a competitive employee thanks”
“The Wireless Business Group (WBG) and our company have been working together for over 10 years. We have a large number of cellular devices, and they take all the hassles and issues out of dealing with the cellular companies. They have a genuine interest in our accounts making sure that we take advantage of special pricing when available and review our accounts on regular basis. Over the years with their expertise, we have experienced tremendous savings. I would highly recommend The Wireless Business Group (WBG), they are a great group to work with.”
“I went in to get a phone and I had talked to someone a few days before to order it or get it for me, and the employee I talked to was super cool and went out of the way to get the phone. His name was shaq and even when I came in to activate it and switch phones, he was super cool and had a great vibe and energy. Absolutely was amazing”
“This place is fantastic - I have come here for years for all of my cellphone needs. They really know what they're doing, and I've not only bought phones here, I've also had them repaired”
“I've had the best customer service experience in my life! This young lady by the name of Quein-taya should be the face of excellent customer service. This young lady went above and beyond to make sure we left the cricket store not only feeling great but appreciated as a customer. Employees like her are the reason customers remain loyal to Cricket. I truly can't put into words how great and professional she was and at the same time making cricket feel like a welcoming family. She deserves the best as an employee from Cricket. I truly hope she gets acknowledge from Cricket for the exceptionally great job she does daily.”
“Annelle was the most amazing person!!!! Super helpful & understanding - she went way above & beyond to help us setting my son's phone up, we had been trying for two days and sh got it all set in about 30 minutes - thank you so very much!!!!!”
“Very friendly staff, but not a wide selection of mobile phones. My phone kicked the bucket, only the text feature, and some browsing work at this time, so I am ready for a replacement. I was favoring Tracfone, but they did not have the model I wanted in their inventory.”
10AM - 7PM
100 Valley Dr, Syracuse
Mobile Phones
“Mo was very helpful and courteous in my search to find the correct case for my phone. We weren't able to, but he installed a screen protector for me and told me where I could find what I needed. Good folks I would recommend them to anyone.”
“I am so happy I called this T-Mobile and got helped by Sarah. She is attentive, fast and knowledgeable. I was in and out of the store in about 90 minutes.(Very fast time compared to the 4 hours I spent at a previous t-mobile that day and got nothing accomplished)Sarah made sure everything got transferred over. Made sure my phone was set up accurately. Even gave me suggestions for thing I can do later on with my plan. She broke down all of the benefits of my plan and answered every question I had. AJ was very helpful as well.If you need something done right, go to this T-mobile.I was a former sprint customer so they help them as well.Highly recommend.”
“I buy my Bluetooth speakers at this location and evertime I get another one it's from metro they the best. I rollerblade around the city and I love how everyone can here me coming. I recommend getting a speaker from this location it don't disappoint.”
“Their customer service representative / assistant store manager AKAIRA, is the most caring agent that I've ever dealt with either in person or on the phone...! She definitely without a doubt goes above & beyond for each and every customer that she deals with..! ?❤️”
“I worked with Caitlin McCann at the ATT store at the Destiny Mall in syracuse NY.She provided superior service. My issues with all the devices on my account wasn't an easy or quick fix. She was patient, kind, and was very professional during the multiple phone calls to customer care, port and activation, and back to customer care which totaled well over 2 hours of being on the phone. She advocated for me and helped resolve my issues with sincerity. She was absolutely wonderful to work with.”
“Terrance at the Destiny Mall T-Mobile shop was incredibly helpful when upgrading my son's phone. Took a while longer than expected but at the end of the day, my son has a new phone that works well. Kudos to Dontres as well who dealt with a number of customers in the best way possible! Overall pretty happy with the service from T-Mobile - been customers for several years now.”
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“I purchased my IPhone 15 and came here for a case, Afzal great guy, gave me a great deal on a case ,camera protector, and screen protector and offer a life time warranty if anything brakes. Great deals great prices. Highly recommend”