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February 2024 by Shannin Delaski
They were very nice and took care of me right away. Thank you for being honest and not over charging me.
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January 2024 by Kimberly Holmes
Been going here for a few years. Great family owner business. Very reasonable prices. Knowledge staff. More importantly they actually care. My fan stopped working right before a snow storm. I would have had no heat and no way to defrost the windows. Very unsafe. They were booked and they helped me out and got me back on the road and home safe.
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January 2024 by Lisa Nora
I called Tom to inspect my car, and he made an appointment quickly .He was professional and efficient.
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November 2023 by W Sistrunk
If you're in the Central New York area and need reliable auto service, I highly recommend Tom's Automotive. Their customer service is top-notch and they provide detailed information about the work they perform. They also stick to their cost estimates and look for opportunities to save their customers money whenever possible. Tom has been a great help to my family in maintaining our two classic cars, and he works with both used and new vehicles.W. SistrunkServices: Steering & suspension repair
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November 2023 by Nicole Colon
I took my 2013 Ford escape eco boost to toms August 2023 because my car had a coolant leak. I called Tom to make an appointment and tell him what was going on that the car was leaking coolant and because of the coolant leaking it was making the car overheat. I took it there instead of fixing the leak He fixes the thermostat that doesn't need to be fixed. Took it there the second time for the leak and he states that it's not leaking they drove around needless to say in order to know there's a leak you have to have the car sitting still. Now this is the third time that I've called him and hopefully we can get it in by tomorrow if it's not fixed possibly we will be going to small claims court. I will not allow someone to take advantage of me because I don't want to because I'm a woman and thinks he can milk me not happening.
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October 2023 by Kim Sinco
Nicest mechanic I have ever needed. Doesn't try to rob you, reasonable fix times and very reasonably priced.
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September 2023 by chris ex pat. in new york
Fair honest gets job done quickly and efficiently pricing good doesnt charge for extras or over charge for job would recommend this place to anyone .most honest mechanic i found
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June 2023 by Melinda Gately
I use toms automotive because he is very fair. It doesn't take weeks to get an appointment with him. He doesn't fix things that aren't broken. He calls you to let you know an estimate before he fixes anything. He understands working with a budget and makes sure to communicate before he fixes anything not previously agreed upon. He is so honest and charges fair prices. I'm moving and highly doubt I will ever find a repair shop as honest as this one. One very satisfied customer here!!Services: Transmission
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April 2023 by Marilyn Martinez
I was referred by a relative and I was not disappointed. I arrived at the scheduled time, he was very friendly and professional from the first greeting. Check my car out n explained the issue and cost. I will definitely call on him again in the future. Thank you Chris ☺️
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March 2023 by Joel R.
This is my go-to for any auto repairs I need. Great service and great value!Definitely recommend.
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February 2023 by David DeFreitas
Great Service! Great Rates... honest and genuine people... First class all the way
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December 2022 by ed detor
Always good service and fair pricing
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July 2022 by Ed Calkins
Tom knows his stuff!
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June 2022 by Isaac Virag
Great company, fair pricing, great communication, great work! Highly recommend
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June 2021 by Joe Basla
Honest
