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“The people here will restore your faith in humanity because the *ENTIRE* Burke Brothers staff is unbelievably delightful and helpful!!! I can't recommend this place enough. As a young woman, I'm used to being treated a certain way at hardware/home improvement stores (you know exactly what I'm talking about). But here, I have only ever been intently listened to and treated with the utmost respect. Long live Burke Brothers Hardware!PS. Just when I thought that they couldn't get any better, I found out that they adopted two older cats from the shelter to be their rodent control ???”
“Was out of town and being this place was close by and needed parts for dryer, immediately after entering staff was very friendly and helpful and would definitely recommend to anyone needing parts for a dryer”
“5 star family owned business. Beautiful store, so clean and well organized. The staff is incredibly kind, helpful, and transparent. They know their stuff and will guide you to make the right decision. I prefer to support this local family owned business over shopping online! You'll find everything you need here for your bathroom, kitchen, new home building, home remodeling etc.Quality ☆☆☆☆☆”
“18 year employee. Great experience. Your job is what you make it. This is not a place for the general public although the public can purchase here. Lowes is cheaper and will have more of what you're looking for.”
“Diego and his folks are always great to work with. We've had several pressure washers installed by them, regularly purchase other tools and supplies, and have maintenance work done by them, and I have always been more than happy with the process start to finish. Moreover, Diego and Nick have always gone above and beyond to take care of us even at their own expense from time to time just to make sure things are right. Running a pressure washing business in the area would certainly be much more difficult without their help. Cannot recommend them enough!”
“I used Handy Man Hardware during the years I worked in Raleigh. It's a great store with lots to offer. It's a real money saver when you don't have to drive all the way to the big box stores. Dee and the others are wonderful to deal with. Definitely two thumbs up from Handyman Don.”
“Have had my Dr Power Trimmer Mower repaired/ maintained here twice. It’s a tricky machine and they have done great job of fixing and maintaining at very reasonable price. I drive almost an hour to get there but well worth it. Highly recommended!”
“I couldn't be happier with the quick response and price for my hose repair! I came in with the end of my pressure washer hose cut off and they had a new one on within 5 minute. I already gave them a 5 Star Google review last year because they helped me out and I wish I could give them another 5 star review. Tim was a great guy!”
“Beautiful showroom with examples of the doors they offer. We loved the quality of these doors, the fact that they’re ethically produced was the icing on the cake! The door really updated the look of our home and leveled up our entire exterior. Curb appeal to the max! Superb, knowledgeable representatives who answered all of my (many) questions. We loved our front door so much that a month ago we replaced our back and side doors with matching ones about a month ago! Definitely my first choice, we will be getting the doors for our beach house here soon! Highly recommended in all aspects!”
“They live up to their jingle. Ace is the place with the helpful hardware folks! I have a robot vacuum cleaner that had a stripped screw. After trying several failed methods at home, I decided to bring it into Ace. Beth was very helpful! Noah ultimately got the problem child stripped screw removed after using several methods and defeating all the obstacles, including adhesive that I put up there. He’s a true problem solver of great ingenuity!”
“The selection of items is amazing as well as the amount of help you can get. Just like most ace hardware stores, they have the old guy that knows everything about tools and hardware. If you need a specific fastener, spring, or bearing, they probably have it.”
“Phillip from Hanson Overhead Doors came to my house to troubleshoot a problem with the My Q app and my Smart Hub Bluetooth door opener. OH MY GOSH did he ever go above and beyond!!! He worked tirelessly to figure out what the problem was, and finally got it all working after at least a couple of hours-included deleting and reinstalling the app, calling Chamberlain Customer Service x 2, and helping me recreate a totally new email and account for the My Q app. There are not enough words to thank Phillip and not enough superlatives to describe his determined customer service!!! Kudos to Phillip!!!! I am tickled that my Q app is functioning again. Thanks again Phillip!”
“I have received excellent service from JosephStore was clean, lots of selections to choose, staff excellent and very professionalI am glad this store is on my nebourhood”
“I never leave reviews but this place earns it. Knowledgeable & helpful staff make shopping here great. Everyone is kind and friendly. Great selection of hardwoods!”
“Chris was very helpful. I needed to replace a threshold and sweep for an exterior door at the office that was taking on water. He worked with me over the phone and through sending pictures to find the right solution. It worked out great. I highly recommend Commercial Openings.”
“Very helpful, happy employees. Great variety of supplies and wood. Offers classes at times, on a variety of subjects. Today was: Band saw box making, that had hidden drawers.Enjoy every time I get to go to this wonderfully laid out store.”
“I have received excellent customer service from this store as of late because of Jeremiah. On three separate occasions, one on the phone and two other in person, he was extremely helpful in addressing my issue for the day. His assistance has been critical for our jobs.”
“I definitely recommend checking this place out you haven't already . Genuine "Mom and Pop Shop" atmosphere, & the owners really go above and beyond. They started ordering my preferred brand of cigarettes just for the way”
“My husband and I were at Northern Tool today. I don’t know the last time I’ve been to a store where all the staff are nice and eagered to help customers. Initially, we were going to price items and leave. I couldn’t leave without making a purchase.”
“Every time I shop here the customer service is excellent. Everyone is so polite, cheerful, and incredibly helpful! I would chose to shop here before going to bigger hardware stores. The prices are the same, if not better with their consistent sales on various items.”
“I called asking for a very niche part for my garbage disposal that I couldn’t find anywhere online and the woman who answered was unbelievably helpful and she even contacted the manufacturer on my behalf (they didn’t answer my phone call!) and arranged one shipped to my house. I didn’t end up needing to purchase anything from Ferguson but for future plumbing needs I will always come here now!”
“Best Selection of Nuts & Bolts for any need, plus knowledgeable sales people who get you what you need even if you don't know what you need in Raleigh!!!”
“Great products, prices, and service. Bought exterior doors, kitchen cabinets, backsplash, and bathroom vanity from Hone Outlet for our renovation. Extremely happy with the product quality.”
“Very helpful and great prices. Mark help me a lot in selecting lights for my business. Also saved me money with the Duke rebate they offer. Would definitely recommend to others.”
“They were great. My first time there. Military discount. Went for towing hitch rated for 10K pounds they had it and esentually evvery kind I coul think of in stock. As good as AND Actually BETTER than Amazon.Amazing customer service from cashieers and the manager. I went on a Saturday around noon.I will go back there again for other things.”
“I go there for consumables. I get my tarps, tape, saw blades, wire ties and stuff like that. While some of the saw blades don't hold up like ones you would get from a major change, the price difference makes it worthwhile. Today I picked up some nitrile gloves, wire ties, some electrical parts and tarps. They had everything I needed for a good price.”
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“Great price and availability on what I needed... only issue (and this happens often here), if they attempt to overcharge. Old systems or not updated when pricing is changed? Posted price was 30% lower than what rang up on system. They correct quickly, but you have to watch them here.”