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January 2024 by Dominique Evans
If you care about your vehicle and your hard earn money my best advice is find another auto shop !! The service is 50/50 at best and the management is unprofessional. With in 25 mins of me paying 700 and leaving my car broke down again , I called and they said they would come out and get it and take it back to the shop to be “fixed” no charge. But when I got there they charged me another fee. The owner contradicted himself by saying they never touched the piece that broke but turned around and said “we only moved the top of hose that’s “CONNECTED” to what broke which still means they touched it in some form or fashion but constantly told me they weren’t responsible…moral of the story “If you want a half job done with an expensive bill with no guarantee that your vehicle will be fixed GO TO CAROLINA TIRE COMPANY!!!!!
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October 2023 by THESOUNDTRAP Recording Studio
I was stranded with my suburban on the way to Myrtle beach , broken rear pinion seal on the Highway .. slinging oil !! Was able to make it to Carolina tire in rocky mount NC . ! TimWas able to work me in and get me up and running again !!! The mechanic was awesome !! Sorry I never caught his name but he was very professional with his work and cleaning everything !!! Can’t say how much I appreciate there work and very affordable !!!! Thank you Tim !!!
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October 2023 by AJ Bennett
The ONLY place in almost 25 years that we take our vehicles. The owner, Tim, is a class act. He leads his staff by example. He is kind and honest. He charges fair prices. His employees have been there for decades because of him. If you need tires or any other vehicle maintenance and repair THIS is THE BEST place for QUALITY service. 100% recommend!
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October 2023 by Whoopensocker
Considerate, professional, and trustworthyYou simply cannot find a small business with better people. Customer service, management, and the mechanics all give their best. It's reassuring I have place that I not only trust with my vehicles, but also enjoy the people.
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September 2023 by Clay Hardy
I found Carolina Tire while traveling out of town, for work purposes. After speaking to the lady on the phone, I wanted and needed to be towed there. Thank goodness for Carolina Tire. My vehicle was not displaying any warning signs, so it did take a few hours for the vehicle to be diagnosed. Thank goodness for Bryan's patience & expertise because only a person with his experience could have found the issue so that I could get my car fixed. I am forever grateful!
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September 2023 by Colleen Moyer
We were stranded on the side of I-95 south with a blown out front right tire and we were pulling a trailer. AAA was useless and so was the highway patrol. It was over 100 degrees and we had two dogs with us. My husband called Carolina tire and spoke with Tim and he said don't worry I will be there in 45 minutes. AND he was. He came out, took the tire off, loaded us into his car, went to the tire maker, picked up the tire, took us back to his shop, mounted the new tire and took us back to 95 mounted the new tire on our car and we were on our way. Thank you so much Tim for all of your help. We cannot say thank you enough !!!!!!! This went beyond customer service.
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August 2023 by Amber Barnes
I go here all the time for my car. They are very professional and they will make sure you leave feeling safe with your car. It’s crazy because I have a hybrid and the mechanic knew more about my car then the actual dealer ??? Anyways check them out. They are amazing.
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August 2023 by Mel Paris
Tim and his crew, Brian, Emily, Will & Sarah, are All Great! Very reasonably priced on their repairs and always pleasant even though they're always busy
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July 2023 by sara seleski
On a road trip with our kids in our Model 3, we got a flat tire on 64. We had our car towed to Carolina Tire. They gave us a loaner (never had that happen before) AND they very quickly patched the tire and sent us on our way. We appreciate the hospitality and honesty. Would definitely do business here again. Thanks guys!!!
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June 2023 by Barbara Green
Carolina Tire Company of Rocky Mount, NC, are professional, personable, and a reasonably priced auto repair and tire shop. They are experts in understanding your vehicle. My fiance and I have utilized their services on all of our vehicles and highly recommend them to all of our family and friends.
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April 2023 by Samantha C.
Great service, honest work, reliable place to go for getting your car fixed. I would definitely recommend
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March 2023 by Lacy Goins
Professional, fast, great prices, and most importantly they're kind. 100% recommend taking your vehicle here for any of your services.
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February 2023 by K Moore
The finished work appears outstanding, but scheduling appears to be a problem. Mounting 4 tires and wheel alignment took 2 days for a 1 day process and although I had scheduled appointments for both days and was on time I had to wait 2 hours prior to being served for each appointment totalling more than 6 hrs overall.
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February 2023 by Y M
This place is amazing!! Similar to another comment, I was stuck on the side of I-95 heading southbound traveling from NYC to Florida.. got stuck here in North Carolina over night as AAA, road rangers, and even state police had trouble helping me. Turns out my rim was cracked. The guys here helped me out big time after sleeping in their parking lot and losing over 8 hours of driving time. They gave me a wheel and fixed me up right! Saved the day and potentially my life! Bryan’s the best!! 5 stars from me!
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February 2023 by Daria Widing
Gotta Love Southern Hospitality. I arrived on time and they were ready to start my oil change. I was greeted warmly invited to stay warm inside and thanked very much for allowing them to service my vehicle. Love good customer service.