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“I absolutely love this store! In an era of mostly miserable customer service, this store is a notable and refreshing exception.I have two shoutouts to give:1) Brandon - This gentleman patiently helped me to find an office chair that was just right for me and also took care of a price match. Thank you for all your help, Sir!2) Alex - He is always so friendly and welcoming.(Response to Leslie: You will definitely see me again soon! You will be my go-to stop for all things office from now on. It may be soon, as I'm thinking of buying a second Rutherford chair for my other office!)”
“Saved time and money. Went in with my USPS "if it fits it ships" box. Fist off, no line like at the post office. Was recommended to change to another courier with different packaging. With the change, cost went from over $29 to under $14, including a new box. Delivery was a day faster too. Fantastic savings, great place.”
“Great store, good products, well organized and most importantly, helpful and friendly associates. The young man who helped me knew exactly what I was trying to find and even told me about new office chairs coming in. He was great. Good customer service is hard to come by these days, but not at Staples in Wake Forest.”
“The manager, Alan, was incredibly professional and kind. I didn't know that Walmart had a FedEx store (I was driving to Raleigh for services) so now I plan to support this location moving forward! I recommend you do the same.”
“The African American guy that is always up front is one of the nicest people I have ever met. If he isn’t a manager he should be!! The other staff is always helpful to.”
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“Excellent and friendly service! After driving to USPS and trying to sell a digital camera, I was told that lithium ion batteries cannot be shipped Priority and must be shipped Ground. I then went to the UPS Store on Rodger’s Rd and was refused service because I wanted to ship a handheld digital camera and I didn’t know the exact mAh size of the battery, even though I already stated I wanted it shipped Ground anyway.The employee at ShipOnSite was not abrasive, she was very informative and helpful and assisted me with shipping my item correctly.”