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November 2023 by richard rodgers
It would be nice to get some free washes since I paid for many of them PLEASE .
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November 2023 by Holly M.
Awful customer service! manager wanted to argue with me rather than address the issue. if I could have given it no stars I would have. Called customer service number and got voice mail. Website - couldn't find place to leave my "how are we doing" comment. I guess they really don't want to know!
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November 2023 by Papo Davila
The wash is smelling bad odor vacuums never work or broke doesn't dry ur car or truck like it should, ownership doesn't care but they about ur money,,service sucks washer sucks,,going to switch to the best one in avon ohio rain forest,,ur car or truck always comes out nice nd dry vacuum are excellent,,so bye bye blue falls u are one sorry car wash,,Service: Auto detailing
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October 2023 by Mathew Hiner
I pay $50 a month for this car wash for it to be always broken down and stuff not working properly. What a rip off
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June 2023 by Aaron Pettibone
Good value on car wash pass. Most of the time the car is cleaned nicely, sometimes the swipers at the blowers seem to be dirty and the car ends up covered in white streaks from them.
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June 2023 by Timothy Horvath
I bought new car, lady came out talked to me like I was a common criminal, I explained I just purchased car, she made note on my acct. a week later I had Ceramic coating put on & told to just use soap & water . So I stopped by & talked to young man inside, explained situation asked to put old car back on acct. said ok, went thru wash ok, go back 3-4 days later-pass not working & they say it’s been deactivated due to (multi use) they had just charged my debit card-was told District manager would look into & call me within 3days it’s been over 2wks & no phone call - I had been paying $40 a month for a year to be treated like S_it.
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June 2023 by رنورنہرنلو انلرنلہلالہل
I came to get my car washed and a man entered my car and told me all the secrets of this world...I want to unknow it...HELP ME HELP ME GET IT OUT OF MY HEAD!!!!! Also, the girl named MFGADREYLYTN helped me very much, my car is so clean! THe vehicle looks great! I was surprised when my car started filling up with blood! Shocking! MY skin is turning inside out? Thanks! LOVe it :)
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June 2023 by Kerstin V.
Would not recommend this car wash!!! paid 22 dollars which is the top service provided there for a wash. I come out the car is still dirty so when I return I asked to go back through since my car still had bugs on it. So they send me through for the second time and my car comes out looking the same. Come around for the third time to get a refund sent through again and said they will slow it down and the car would be clean this time. I stated I would like a refund if not and they agreed. Again had to come back for the fourth time with the car still dirty. They declined my refund after agreeing and told me that their wash is not designed to get your car completely clean. Terrible customer service/management. Would not recommend for a wash or anything.
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May 2023 by Bill Nahorn
I was one day late in canceling my next month car wash because I was going to be out of town 2weeks. The lady at Amherst location said she will have manager contact me and he never did. On the receipt it says you have to have a written notice, but when I asked her she said no you don’t need a written notice, so I figured I don’t need a seven day notice either. So I’m stuck. She did not say make sure you still have to give a seven day notice. So some things on the receipt you have to follow and some you don’t——The owner finally called me back May 13, and he said he would remove the charges from my Visa. It would be much more convenient if the business would provide a phone number that would allow customers to voice concerns, so that negative reviews do not have to be posted.
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April 2023 by Millie Esteras
I love the way they handle everything in there. My car looks so good when I take it for a wash. So shiny, clean and make me feel so good , when Im driving it and people look at it. Thanks so much. You guys are awesome❤❤
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April 2023 by Fire Stick
ITS EASTER!! What happen to being a FAMILY company? Why are they even OPEN TODAY? The repair place was CLOSED TODAY. so I guess its more important to have a CLEAN car then SAFE car for the FAMILY!!! I bet the Sales manager and C.E.O are home with their FAMILIES!!
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April 2023 by JOHN PREJSNAR
The drying brushes at Amherst never work. Car is never dry and causes hard water spots on the car. Also rinse is not great because soap is still left on the car.
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March 2023 by Michele Adams
Convenient location, just off the commute on SR2. All Blue Falls "tube" locations like this accept each other's passes, so I visit fairly frequently but prefer other locations. I have concern that was shared with management that this wash's entrance requires a touch of gas, not just coasting in like the others, that the attendants sometimes guide cars in standing on the belt IN FRONT OF your call while you need to gas.
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February 2023 by Jessica Toothman
Went pretty down hill. The wash doesn't clean my car well at all anymore. Multiple brushes don't even touch my car going through and they use to. Not worth it
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January 2023 by Jenn Schoolcraft
Great car wash super busy but got through quickly