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April 2024 by Christine
I was very pleased with my cut, wash and style by Patty! She was able to work with my hair texture and length and provide an amazing cut and style. Thank you!
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April 2024 by Jan Cassity
My husband and I recently moved to Amherst and I was looking for a hair stylist. Upon reading the reviews I decided to book an appointment with Patty. I walked in a hot mess but walked out feeling wonderful. Excellent service and Patty is wonderful! Love my color and cut and no more wild brows. I will definitely be back and feel so relieved to have found a professional stylist.
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April 2024 by Margie Smarsh
Patty has been my stylists for a year now and I've been completely satisfied by the way she does my hair ,she offers me products that work great and smells good and i get alot of compliments. Thank you Patty..
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March 2024 by Ruth Sword
I got my haircut again with Patty Palmer she is my number one girl she always knows what I want
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March 2024 by Jim Gullickson
Stylist: Patty does a great job, I've been going there for years.
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March 2024 by Rich A
Patty, the stylist at the Amherst, Ohio location is EXCEPTIONAL!!! I've never gotten a bad haircut with her. She is a true asset to your Company.
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March 2024 by Ana Agosto
Patty is a wonderful caring stylist. She is the best at what she does. I'm always happy with my haircuts. I would and have recommended her to others. Go Patty.??
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February 2024 by carmen
stylist was great very satisfied
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February 2024 by Martin Wilson
Patty always does a great Job!!
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February 2024 by Pam Wilson
Cost Cutters Amherst . Patty's the best stylist!! Always great service.
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February 2024 by Jenny Wilson
Always good service. Patty is the BEST stylist.
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February 2024 by Julie Cobb
Great cut by Shaley
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January 2024 by T
AWFUL experience. Nearly 40 minutes spent cutting my son's hair and she never even made it to the front before I had to interrupt and stop her from continuing to mess his hair up even more
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January 2024 by Brittany A. Kramer
Frequented this location many times over the years. I am very disappointed with the ongoing level of service and professionalism of the staff. Gave them another chance after frying my hair with highlights/lowlights, which I had done at this location many, many times, because I understand mistakes happen. After returning, services were received for myself and child. The stylist refused to accept the Cost Cutters Coupon, charged me for incorrect services, and didn't discount the 50% for product purchase, even when I was advised it had already been taken off. My stylist also argued with me about a cut that I have been getting for years and refused to trim my hair in the way that I preferred, leaving me with many split ends still. The poor customer service and lack of knowledge about different hair textures in a salon is not acceptable. Do better.
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January 2024 by Jeffery Woods
I don't know why I bothered giving this business a second chance.While my experience with the stylist Sylvia (on 12/27/23) was fantastic, my experience with who I’m assuming is the head stylist/ manager (whose name I failed to acquire, though her face is plastered all over the “Cost Cutters Amherst” Facebook page) was less than pleasant.In fact, she was unprofessional and rude the moment I walked into the establishment.When I arrived around 1:45 pm, only two people were ahead of me, and they were already being waited on.After being ignored for a few minutes, I was reluctantly approached by the aforementioned presumed head stylist/manager, who bluntly asked what I wanted.She proceeded to look at me as though I were speaking in tongues when I requested a haircut.It was evident that (for whatever reason) she wanted to get rid of me because, after a moment's hesitation, she warned there would be a long wait. I said this was fine, and she reluctantly entered me into the system.(In hindsight, I was probably taking precious time away from her taking unflattering selfies of herself for their Facebook page.)Approximately five minutes passed before Sylvia came over to get me (so much for that long wait.)After getting a swift and professional haircut from Sylvia, there was some confusion at the cash register. I selected that I wanted the receipt sent to my email.A prompt popped up asking for my email address; I entered it.Another prompt asked for my phone number; I thought this was odd, but I entered it.In short, somehow, I started another transaction and didn't know it.The presumed head stylist/manager stormed over, proceeded to talk down to me like a child, threatened to charge me for a second haircut, and then had the nerve to suggest I was wasting her time.Mind you, no customers were waiting (and now I see why!)Classes in basic customer service is my recommendation, if not completely new management.
