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February 2024 by Heather Fay
Spitzer Volkswagen Amherst is great! Fast service and staff is so helpful. Highly recommend
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January 2024 by jack fleming
Great staff
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January 2024 by Tom Theado
The service department at Spitzer's Volkswagen in Amherst, Ohio, is top-notch, and this time I was treated to the joy of having Alex honcho-ing the tasks. Without a doubt, Kyle is a good mentor, and all of the service people are quite efficient, quick, and clean. Thank you!
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January 2024 by Bill Dobbins
Kyle Eaton of the Service Department was extremely helpful and totally professional. He made many telephone calls for us and arranged for us to get the correct glass. Kyle ordered the windshield and coordinated the glass company to install it in a timely fashion. We look forward to dealing with Kyle in the future.Thanks for the extra effort!!!
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February 2023 by Justin N.
Bought the car in 2020 and it's nice but I regret coming here EVERY TIME I think about it. The car doesn't have some cool features that was promised by the dealership which could be Volkswagens fault directly. The person who sold me the car didn't know how to lock/unlock the doors. My license plate wouldn't screw on so I had to come back to get it put on which isn't the worse thing in the world. I've called a couple times regarding service which wasn't a problem at all, but when I call regarding the aforementioned feature problem I get asked not very nicely why I'm calling now years later which I understand is a while later but I wouldn't be calling if everything you said was true.
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February 2023 by james komives
I went in for warranty repair on my 2012 Passat tdi, they got me right in which was nice. I ended up getting other service done on the car that was needed and might I add very expensive and was not receptive of giving me a better price. In the end I got an on line discount and a filter taken off. Just under a hundred dollars cheaper.Car blocked in by several other vehicles and had to have them moved before I could leave. Was not cleaned in any way and just as dirty as I dropped it off. No one acknowledged me coming into the dealership or even said hello, was like totally dead inside.I have no desire to ever walk into this dealership again
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February 2023 by Andy Winson
Good service at a fair price. Comfortable waiting area with flat screen TV, tables and chairs and strong Wi-Fi. Unfortunately, no free drinks or snacks.Service: General repairs & maintenance
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February 2023 by Norman Young
THIS DEALERSHIP WENT ABOVE AND BEYOND FOR MY FAMILY !!! THE BEAT MOVE YOU CAN MAKE WHEN LOOKING FOR A CAR OR GETTING YOUR CAR SERVICED IS WALKING THROUGH THE DOORS AT SPITZER VOLKSWAGON!!!*Special thanks to Greg ,Joey , Evan and Phillip
