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8:30AM - 5PM
4088 Lee Ct, Cincinnati
Banks
“Everyone at the western hills Superior Branch is amazing! Julie Kallmeyer, Karen Bundy, and Jonny Schenk flat out take care of business!! Everyone is extremely nice and professional.My wife and I recently purchased our dream home and Kelly Dattilo was instrumental in this process. Kelly is top notch and has an amazing wealth of knowledge. Thank you Kelly for making our dreams come true! I couldn’t recommend Superior any more!”
“They very personal and take their time with you.Rob Fields is great. He took time to explain a loan to my husband and me. We feel very comfortable with Superior.”
9AM - 5PM
9300 Kenwood Rd Suite A, Cincinnati
Banks
“Mrs. Amy Dougoud has been awesome with exceptional customer service assuring me steep by step taking the time to break everything down for me and doing the best she can to get me qualified for the best interest rate being a member of your bank and a police officer we for 10 years now. I have always received Great!!!! Service from eve time I ever interact with at COPFCU no matter what location I use. Thanks you .”
“This branch provides exceptional service especially after a long day of shopping. Each worker there has made my experience gratifying whenever I have had an issue arise. I would definitely recommend this location to others.”
“Extraordinary staff! Friendly, helpful, and knowledgeable. I've been stretching out my last paycheck (which was in 2022 and it's now the last week in January) since I'm currently a substitute teacher and don't get paid for Christmas break. I earned myself a good ole overdraft fee due to my circumstances but they were very professional in helping me out. Thank you guys!!!”
“They’re such friendly, hard working, & hospitable individuals. It’s always a great day when you walk into COPFCU. Especially when greeted by Lou Ann, Heather, & Keyana ✨ ?The loan process is usually one of the fastest I’ve ever received. They already have your information for the most part and there isn’t a lot of questions. As well as them always sending out such detailed and great information on how you can take out home loans if ever interested. Trina does the process so fast & efficient you can tell she’s been doing this for years. ??”
Open 24 hours
105 W 4th St, Cincinnati
Banks
“I've been with Stock Yards Bank most of my life. First in Louisville and now in Cincinnati. They combine modern techniques with old fashioned customer service. Their branches are small, and their employees take the time to get to know their customers. I don't go in terribly often but the staff always knows who I am and has a welcoming smile on their face. Even better, they waive ATM fees! Whenever I've dealt with loans or other issues, their management has always been top-notch in making sure that every detail is taken care of. They don't try to upsell me on their other products, either. Very customer focused!”
8:30AM - 5:30PM
7890 E Kemper Rd, Cincinnati
Banks
“Emery helped me with my 2nd mortgage. The loan officer, Sharon, went above and beyond to help me with different options I had. Everything was taken care of through email. So fast and easy! Thank you, Emery!”
9AM - 6PM
11628 Springfield Pike, Cincinnati
Banks
“I arrived at the NSBT Springdale branch after having a long work day and the NSBT Team welcomed me at the door entering the branch- as they always do. Debbie, the assistant manager, who assisted me; was so patient, conscientious, detail oriented, and professional. Debbie and the NSBT Team Members went above and beyond yesterday to ensure my financial/banking needs were properly addressed. Debbie took the time and patience to support me with a process involving multiple documents and completing a wire transfer. I am sure, the closer it got to closing time, the team was more than ready for me to leave! lol! However, even though it interrupted their closing- routines; they all worked together to assist me with my situation. I am so appreciative of the hard work, diligence and professionalism of the NSBT Team at the Springdale location. Debbie the Assistant Manager, under the leadership of her branch manager is just awesome!!!!! As a customer, I left feeling respected, appreciated, and that my needs were important to the NSBT Team. The culture of this branch is welcoming and inviting to all customers irrespective of race, age, gender, sexual orientation or account status. I have never observed them depart from this practice. The next day, I received a follow-up phone call from Debbie, to ensure things went well and to ask if there was anything more she could do to assist me. Needless to say, my document needs were addressed, my wire was sent and I was so relieved. I know I was only able to achieve this sense of relief due to the efforts of this Great NSBT Team at Springdale. Thank you guys so much for all you do to support customers like me!”
9AM - 5PM
11200 Montgomery Rd, Cincinnati
Banks
“Ashlynn is a wonderful relationship consultant. I've been trying for months to get someone to take ownership of my issue. After many calls and emails, I went into Montgomery branch and Ashlynn greeted me with a smile, helped me fill out paperwork, and even took my correspondence after I left the branch to resolve the issue. I originally went in to rollover my account into another vendor, but I ended up keeping my account with GE Credit Union solely because of her.”
“The level of service that I was given to has far exceeded any of my expectations when visiting today. In specific, Alex Reyna was just the right person to go to with this, and any sort of problems or impasses. The level of customer service that I received by him was one that topped any other service i have ever been presented with. Not only that, whatever problem/situation, Alex handled with it in a way where it was effective, efficient, and leaving me with no problems to deal with. Everything was dealt with in a smooth and efficient manner.”
“Great bank, ive been with them since 2013, not many locations but a decent bank. Always made things right when somebody hacked my card and spent all my money, fixed it real quick! Friendly staff that work as fast as possible to make your wait time minimal.”
“To Cheryl Kalous I want to say thank you, thank you for i believe a decade of all your help with my credit cards, my consolidation loans, auto loans ect...you have been helpful with all my needed financial advice and even recently when you weren't available/out of the office you had someone call me. Thank you, you are my financial shero!”
“Kathy and Sarah did an amazing job at communicating with me and helping me to get my loan completed quickly. I would recommend them to anyone that is looking for a team of people on your side.”
9AM - 5PM
4125 Hamilton Ave, Cincinnati
Banks
“I lost my job there was no hope for me I suffered looking for job luckily I came across Kelly Robert on Facebook review about forex and binary trade/ crypto currency exchange I borrowed $1000 to invest with Kelly Robert and I have a profit of $13800 in 6 working days now I pay my debt and I'm very grateful to you, I will advise all of you who want to invest for the future and the better of tomorrow should start with Kelly Robert please and please you should not invest with all this scammer here you can reach Kelly Robert via Email”
Open 24 hours
7350 Beechmont Ave, Cincinnati
Banks
“US Bank does a nice job offering low mortgage rates and free checking. This branch is clean and there's also a 24 hour atm for instant service any time. The parking lot is easy to get in to, but make sure you find the proper exit to get goin in the right direction. This location is right at the intersection of Beechmont Avenue and State Road.”
“I was here because of some over drafted fee. I wasnt notice that all my bills are drafted on the same day after holiday and got charged for it. I was greeted by Janina, she was very helpful and understanding. She quickly removed my charge and show me some options to prevented future charge. Very please with this location. I been here multiple time and they always treat customer with respect not like some other location I been to.”
“Once again my new car refinance went quickly and smoothly, it was truly painless. Debbie was super easy to work with.I've not found anyone else to beat COPFCU's rates.”
“I’ve been baking with Cinfed for approximately 28 years. There is an Employee there by the name of Terry, who is first class. She always hears my needs and asks quick to solve whatever problems or difficulties I’m having, With wisdom, patients, and quick response. She offers just. first class services! Thank you, Terry”
“I thought I had written this review but obviously it’s not hereAnyway, this review is for the Anderson location off BeechmontRatings:Customer service: outstanding!!!Facility: everything you’d expect or needModernization: up to date in all banking areas; including having safe deposit boxes availableATM: although no ATMs are bank managed (outsourced like Wells Fargo, etc) this location has two and always in service when I’m thereMobile Banking and App: probably one of the most up to date, user friendly, banking apps I have ever usedOverall: unquestionably a 5-star ratingAs a FORMER “many, many years” Fifth Third Bank customer I can assure you Chase banking is like night and day compared to Fifth Third Bank! Fifth Third Bank is way behind in technology!!! Way behind!!!In fact my debit card information was stolen twice in two years and I went thought defense versus a customer that was wronged!!! You can NOT even lock you debit card to prevent fraudWith Chase Bank you can do that and lots more.I was always hesitant about big banks but this location proved me wrong; every visit or areas I have need assistance I have always been helped with outstanding customer service!Thank you Chase and the great people at this location!!!”
“After dealing with 5/3 on a frivolous merchant charge back that got reversed and then RE-reversed I started shopping around for banks and went to my local Huntington branch and have been there ever since they’re friendly helpful and even when there has been charges, they always reverse them and take care of me. The rest. Of the family still bank at fifth third but not me.”
“April, Steve, Debbie win the nicest employees award today.I always dread going to a retail space where people are behind the counter that can talk down on you.When dealing with funds, it's going to be especially nerve-wracking walking in.Today I was greeted with smiles and questions about my life and interests, that were not too intrusive.They made a whole brand new debit card for me with busy foot traffic scurrying around and made me feel comfortable and happy the entire visit.April and Debbie helped me out, Steve was just there to look pretty ? (all 3 are the MVP. The dream team you want people to see)Off of my first impressions, I will be changing my home bank to this location.All of this; on the last hour of a Saturday, and they were happy to help!What great service. Could never ask for more!”
“Our banker, Lisa Keene, at Harrison Ave First Financial Bank location , has been absolutely amazing. Lisa made us feel like we were her ONLY customer. We are just a small business and Lisa and staff treats us like we are Proctor & Gamble. I’ve never been treated like this by a bank. Very impressive customer service.”
“It's inside this building of universityAll are great.. Experience . Speed Service. Customer Care . FlexibilitySpecial thank to JenniferThis branch works with university days and closes with their vacations”
9AM - 5PM
2652 Erie Ave, Cincinnati
Banks
“Best bank in the city! Great customer service at the drive up window as well as inside the bank! The Manager Meggan always has a smile on her face and is always ready to resolve any issues! Changed my outlook on KeyBank completely!”
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“Hey Lima Oh pay attention to the clifton branch superior credit union.Great group of people. Hard working and pleasant. Excellent service ! Dee goes above and beyond . She answers her phone on the weekend to get things moving.”