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“This is my go-to UPS store. The staff are typically quick, helpful and friendly. They recently added a self-service kiosks for drop-offs and returns. I had two Amazon items to return, in two separate return orders. I spotted the self-service kiosk, scanned, bagged and labeled both returns for free before either associate was done with the people they were helping. It was a breeze and I was able to get a receipt to my email. While it probably is faster for an associate to take the return and scan your QR code, this kiosk is a lifesaver when they are busy. Highly recommend.”
“UPS Store staff and convenience has always made for manageable returns and shipping. I know I can trust UPS to return Amazon merchandise without any costs or issues!”
“The team was terrific. Professional, friendly, and engaging, and they seemed to enjoy their work. Everything arrived safe and sound, even after a month of storage too. Thank you!”
“Great company clean especially when you consider the type of business this is. Employees are friendly and ready to assist you. If you're picking up a load no shipping department is faster or more efficient usually in and out in thirty minutes.”
“The most helpful people ever! I am always amazed with how much they want to make shipping easy & the work they’re willing to do compared to most shipping places.”
“I have been in twice in the past few months to mail packages and have been helped both times by Bob. He’s an extremely kind man and has really taken the time with me to ensure my packages are secure to be shipped and all details are correct. People like him are great at providing customer service and make me want to continue returning for business!”
“Wonderful place to ship packages. The staff is always courteous and helpful. I have used other shippers but this one is by far the easiest to navigate. Very easy to drop off packages.”
“This is the location of the Clermont County Union Township Senior Center. Seniors gather here and play cards such as euchre, pinochle, and bridge. The facility also houses a USPS location and other offices and meeting rooms. They have ample parking including handicapped parking. It's a nice clean modern facility.”
“This is a rating based on information being provided for shipping a package to Florida. The interaction with staff went well and was professional. Have not used FedEx in a long time so not able to give an opinion yet.”
“I started out with a 1-star rating on my review. I had an issue with 2 packages that were shipped from Springdale to Scottsdale, where I am for the month of February. I called the store twice, left voice-mail with no response. Haley, the manager got my message and finally called me back. She was very helpful in rerouting the packages to our condo. I'm now anxiously waiting for them to arrive. Thanks, Haley for helping to get my issue straightened out.”
“I had a unique issue with some expensive company equipment that I needed RTS and when I didn't have any luck with customer service, I went to this FedEx location to figure out the issue. Amanda and the store manager were a big help in helping me resolve the issue.”
“Staff was generous and helpful with their time and expertise! Easy and frictionless experience when shipping and printing labels can be cumbersome. Was in and out of the store within 3 minutes!”
“Taurus and Destiny ROCK. I did not have the tools I needed to work with a client but Taurus found a resolution for me. Upon coming back to thank him later, Destiny provided top notch customer service. I will shop this location any chance I get. Very kind and well mannered employees here!”
“The employee Kevon was very helpful went out of his way to help me. I’m legally blind and he did everything possible to see that my order was properly processed and I would definitely return.”
“I had to return an item, a dumb big box. I had one portion of the label but not the other. I appreciate their knowledge, helpfulness, and so friendly. Baby they came to work. They helped me get my package label, and shipped it. They were very patient, with me and all my questions. Happy New year!”
“This place is amazing we get the best customer service Bobby goes above and beyond for whatever we need! Thank you for all the greatest customer service from everyone. They treat us like family ! They deserve more than 5 stars thank youThe Name Game”
“I’ve visited this location several times in the past 45 days, and Jesse and his co-workers are always helpful, professional, and polite. I used to think FedEx was too expensive to use for shipping. But because of the great service that is offered at this location, I’m using FedEx frequently for shipping. They make things very easy and convenient.”
“Brianna is the BEST! Helped me out over the phone to ensure a quote for someone sending me something via Third Party sales platform to make sure I was not getting scammed on pricing, and she assisted me eloquently. Easily navigated me through pricing, and ensured that I had all the necessary information I asked for!Give her a promotion, and thanks Brianna!”
“The workers here are very good. I watched Dawnelle work on the day of my visit. It was 20 minutes until closing time and customers were lined out the door. She was so patient and so extremelyhelpful with each customer! They are very lucky to have her working there!”
“Ashley was amazing! I was irresponsible and procrastinated getting my presentation done for my interview which was the following morning... I called ahead around 6:30pm that night to see if my order could be done right as they opened the next morning and she said she could get it done the night before it was due to pick up! She saved me so much stress & hassle the day of my interview. Her customer service is excellent! I am so appreciative! Thank you Ashley! Sometimes small acts of kindness are appreciated more than you can understand.”
“I arrived there for drop and hook but my company was short in trls....so they were so nice and friendly to assigned me a door inmedially for live load and in less than 15 minutes loaded and bol in just like 17 minutes and back on the road...they not have a overnight parking so if u go there be sure that u have at the las 5 hours in your 14 to wait if u have appointment for live load...they r so fast but they have enough trls to load.... ohh your trl must be clean and in good condition and zero holes.... ??”
“I was picking up some poster prints. Shania was SO helpful and friendly. She told me about the free rewards program and I saved $15 on my order. Seriously so kind and went above and beyond to help me!”
“Went to just get my passport photo taken, but I wasn't expecting to encounter the great vibes here. The staff was super fun and personable -- I could've chatted and joked with these folks all morning!”
“The sales manager, Mark, at the beechmont store went above and beyond with my print/copy order. He was extremely helpful and I can’t thank him enough for completing my order!”
“the older white gentleman that's always working when i go to this location should get a raise. UPS is tripping. this man is so helpful, nice, and seems very genuine. I will revise this soon after I get his name.”
“Such a nice staff and it’s great to have an option for express delivery that accepts packages later than the typical FedEx stores do.Easy parking and plentiful parking. Just not always easy to get to if you’re coming from 75 during rush hour.”
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“My go-to place for shipping anything and everything! Every person I have ever had the pleasure of being helped by has been so kind and so so helpful, such a wonderful addition to the Northside neighborhood.”