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November 2023 by Marina Best
I couldn’t be happier with my rental from Sunbelt. Me and my husband rented a 50’ towable man lift to hang our Christmas lights. Everything was going great until the lift stopped working. Of course I was up in the air still. LOL. My husband tried everything to get me down, but ended up getting a ladder up to me to climb down. We called in and explained what happened. They had a repairman out to fix it within 20 - 30 min. The repairman was very nice and went right to the problem. Apparently we had two o-rings go out on the valve body that went to the one outrigger. It’s good to know that the safety system worked and stopped me from using the equipment. Ryan Connell the rental specialist took care of us and did a great job. I can’t remember the repairman’s name, but he showed up in a green Sunbelt truck. He was very nice and professional also!! I would definitely recommend Sunbelt rentals to anyone.
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November 2023 by Betty A.
There is an important reason for this review. I spoke to someone at Taylor Rental (now Sunbelt Rental) this morning. This website hasn't been updated; therefore the information re: the hours is incorrect. The man, however informed me they were closing at 11:00 am, so I told him I was leaving from Boardman at 10:30 to pick up a metal detector to rent. I drove as fast as I legally could , and unfortunately arrived at 11:05. (construction, etc). Ok, I WAS 5 minutes late-but it was 5 minutes! I do not expect anyone to remain at work any longer than they have to, but, BUT, a courtesy call back, or even tell me when I called NOT to bother, would have been better than driving 30 minutes to Cortland, then back home empty handed. Since I had explained where I was driving from, I thought I'd be alright. My husband lost his wedding ring, (52 years married) and we have looked everywhere, just needed the detector for our leaf-covered large backyard. Just saying.....
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October 2023 by James Fogle
Rented a piece of equipment last week and originally had it rented for the week. My guys got here Wednesday morning to pick it up and they didn’t have it ready like they said. No big deal but it did cost me time. Then the machine broke down day 1 and caused me to lose almost that entire day. Lost money because I still had to pay my workers for the day. Had another small issue the next morning which caused me time. This rental cost me so much extra money in labor and turn to find out. After returning the machine 3 days early plus losing a day and a half that I had it they still charged me full price. Absolutely unacceptable and will never rent from here again. And I will ensure to tell everyone I know in the trades to do the same
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September 2023 by Spikegary
Great selection. Knowledgeable and friendly staff. Let them know if you're a vet.
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August 2023 by Sunnyside Tree Removal and Trimming
It's not cool when the store employees accuse or assume you caused damage to their machine when you truly did not do any damage whatsoever.
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June 2023 by Robert Plant
Everything the homeowner needs for nearly any project.
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June 2023 by Ben Warren
They have literally anything you might need and the staff are super helpful!
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June 2023 by alice franklin
Rented bed edger at Cortland store this date. Employees were very knowledgeable & professional. Rental edger was perfect. Equates toHappy customer!!!
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May 2023 by Heather Theisen
Needed to rent a mini for a project at our house. The guys (Ryan, and the guys who worked outside) were very helpful and knowledgeable. Initially my husband got the trencher, but it wasn't working for the job we needed so they let him exchange it out for the mini. Helped us out multiple times. I would recommend this place to anyone! We will use them again for future needs!
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December 2022 by Rob McCloskey
Great friendly staff, large selection of good equipment
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December 2022 by Amber Beebe
Rude.....very unprofessional......would not recommend to anyone
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December 2022 by Kyle Hogan
Staff here is really great, from questions when I called in initially to loading/unloading the machine out in the yard everyone was spectacular. Can’t recommend this place enough, I will be back if I need another rental!
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December 2021 by Gregory Humphries
I've rented equipment twice from Sunbelt. Both times Ryan was Profesional and the equipment worked as it should
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December 2021 by Kevin carole Triplett
Rented a 4" trencher to go 18" deep .Renting it was easy and the trencher worked as it should.
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December 2021 by Bob Z
I do not know when the best time to go to pick up equipment but after paying for rental, I waited 1 hour to get the equipment, Thursdaymorning. That is lost time that can be spent on the job especially when it is 1 hour away.. And this was 15 minutes after they opened. Drop off I was there for 7 minutes.