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February 2024 by Chelsie Ash
Best bank I have every been with all the employees are great
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February 2024 by Erika Day
Very very pleasant and helpful
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February 2024 by Doc Nasty
Love all my lovely friends here highly recommend
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October 2023 by Andrew Phillips
About the worst excuse for a bank in Warren. They won't answer the phone or return calls. I've been charged fees I was told I wouldn't be charged, and aside from one employee there who seems to care about her job and customer service the rest of them are clueless and lazy. I've had to deal with several clerical mistakes on their part in the past year and they've cost me money. If you're looking for a "bank" to cash your checks then go for it. If you're looking for a real bank, keep looking.
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June 2023 by carol moyer
Great people, very friendly and helpful.
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December 2022 by Dave Garner
I've been with this bank for almost 10 years now, the general manager Alan is great, always helpful. Anytime I've ever had a problem they have always worked with me to fix it quick. I never trusted banks because of previously bad experiences, but this bank is different and I'm glad I found them. Customer for life.
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December 2021 by Matt Krul
Horrible service..Allen is very unprofessional I do not recommend dealing with him nor any Woodforest member...
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October 2021 by Scott Estes
Great customer service and anytime I've had a problem they fix it fast.
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July 2021 by Bryce Larabee
Awful bank. Girlfriends accounted hacked 3 times in 1 year, terrible service they never answer the phones.She’s switching banks now can’t trust them at all.They never told her about it either, they froze her account and didn’t even notify her
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July 2021 by Starr Bailey
I have been with Woodforest for only a couple months now n have only physically gone to the branch in person a handful of times but they know me by name now and greet me as such. Its nice to have that personalized service. Makes you feel comfortable and welcome. You feel like you're not just another customer or dollar sign for their bank.
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June 2021 by Brandy Crum
The BEST BANK BY FAR!
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July 2020 by linda downs
I have had nothing but great service with Woodforest at first they had a bad manager that was 9 years ago. We moved to Kansas City job transfer and there are no Woodforest Bank here but I will not change banks. I have had nothing but great tellers and managers and the customer service is wonderful always helpful. Thank you Woodforest Managers, Tellers and customer service you make a great team.
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January 2020 by Candys Mayo
Worse location ever. Just lazy. I've had so many problems with this place with my business checking it's scary. I'm gladly taking my business elsewhere. I'm over the shenanigans, laziness and absolute zero efforts to help the client. I'm over it.
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August 2019 by Carrie King
When you call the branch you can’t even speak to someone you get a recording to leave a message. What happens to people answering the phone.
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September 2018 by James Becker
Opened up an account with $25 dollars. Ended up in the hospital with cancer before I could get back to fund the account with more and Woodforest took the whole $25 in fees for not getting it funded soon enough. They are not for the common working man trying to make ends meet. They will nickel and dime you to get your money!
