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February 2024 by Mo Y.
Attention all readers: This is a warning regarding Mattress World's deceptive sales tactics. We recently discovered that they charged us $550 for bedding, a mattress cover, and a pillow without our knowledge. Despite their promises of complimentary items, their salesperson deliberately misled us. We were initially impressed by their professionalism and friendliness, but it was all a facade. Furthermore, their 90-day return policy comes with numerous hidden fees and exceptions. Please exercise caution when dealing with this company. We also learned that supporting local businesses does not always guarantee a positive experience. It is important to keep our money within the community, but we cannot trust Mattress World. If you choose to shop there, be sure to ask for the exact cost of the mattress and do not be swayed by their supposed freebies. None of these items are truly free; they simply inflate the overall cost and do not disclose it on the receipt. Stay vigilant and do not fall for their tricks.
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October 2023 by Dan Crump
We really enjoyed working with Thai Tang at the Washington square location!!! He was very knowledgeable and answered all of our questions. Five star experience!
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October 2023 by IS S
I worked with Thai, he was super helpful and informative and wasn't pushy at all. I went in there just to look and ended up buying a new mattress on the spot. 10/10 would recommend this location.
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October 2023 by Patty Nest
Thai Tang was polite, professional, helpful and most importantly not pushy or interfering. He made our experience stress free, pressure free and a very pleasant experience. He should actually be a trainer on how to successfully gain a customers trust. He deserves a raise
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September 2023 by Leann Thoresen
I went in looking for something that would suffice for a guest room. James showed me several options and made suggestions based on my needs without selling me a bill of goods as it were. He recognized budgetary constraints as well. A delightful and honest salesperson. I would purchase from him any day of the week.
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September 2023 by Aimee Williamson
Came in for all the Labor Day sales and made our decision super quick!! The sales rep was very informative and helpful and made the decision super easy. We picked the tempur-pedic pro breeze and are super excited to get it!! Wonderful experience and highly recommend!
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September 2023 by Austin Arnold
James at Mattress World was amazing! He helped us find the perfect mattress for our son who is leaving to college. He made the transaction smooth and effortless. I would highly recommend working with James and will come back to Mattress World again when we need our next mattress.
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September 2023 by Danielle Ames
We had a great experience at Mattress World in purchasing our new mattress. James was extremely informative and super patient with us as we tried just about every mattress in the store. :)We’d definitely recommend them to friends !
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August 2023 by Lizza Novo
James is a very knowledgeable and patient sales professional. He explains everything very clearly and it shows that he truly cares about customer satisfaction. I was impressed by his consultative approach and this is coming from someone who is in enterprise consultative sales. Thank you for making the bed purchasing experience much more comfortable!
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August 2023 by Jeremy Welter
Thai Tang was wonderful. Not pushy, well informed, and a pleasure to work with. Definitely appreciate his help finding the perfect mattress. Worked with us on financing, no trouble. Come find your mattress today.
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July 2023 by Michelle Berglund
Brendan and Thai at the Beaverton Mattress World are AMAZING! We have been doing business there for many years and be so happy every time. They're so knowledgeable about everything having to do with what they sell. They will take good care of you and get you fantastic deals every time! Thank you Mattress World! See you next time!
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July 2023 by Jim Rutherford
Excellent experience with Brendan! Great guidance from him allowed us to quickly narrow down our choices and he was very patient with our questions. Delivery was on time and without any hiccups and the new mattress is everything we needed.
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July 2023 by Austin Wolf
Thai helped us find a great mattress we loved within our budget. He was kind and patient, and answered all of our questions. Would recommend.
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July 2023 by David A. Shick
Thai Tang was AWESOME! So nice and knowledgeable. An extremely great experience all around. I would recommend Thai and Mattress World Washington Square, Beaverton, Oregon to any and everyone.
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June 2023 by Starri
I had a great experience at this Mattress World location! Thai is a great salesperson, very knowledgeable and you can tell he's an expert at his job. He helped me narrow down my options to find the perfect bed for me. I am so looking forward to getting the best sleep of my life! I highly recommend this store and getting help from Thai.