Wheel & Rim Repairs in Clackamas, OR

“Overall, we are very pleased with the way our project turned out, but the experience could have been better. Jim means well, but I think he gets busy, and can't meet the lead-times he originally states. My daughter wanted the silver OEM wheels on her Chevy Cruze Premier repainted to a gloss black, so we brought them to FWO. The end result is exactly what we wanted, and it was a lot cheaper than trying to find the factory "Redline" wheels. The paint job is high quality, and it looks really nice. The areas for improvement include communication and lead-times. Initially we were given a completion date of 2 business days, and I told them they could take 3 if needed. When I called on the third day, they told me three rims were bent, and they needed to be straightened (for additional cost). I gave the go ahead, but I think they had our wheels confused with another project, because they never added on any other charges. The wheels & car ended up being ready for pick up on the sixth business day. As stated, the paint job is great, but the tires seemed haphazardly filled to random pressure levels, differing by a few PSI from corner to corner (that was an easy fix). They all hold air just fine, though; so no worries there. I would definitely recommend the work that Jim & FWO do, but just allow a little extra time for project completion.”

“I came in here Sunday and had them order just one tire for my car as it was very low on tread. They ordered it right away and I got a call yesterday letting me know it's here. It was super quick and I got just what I needed! They didn't try to upsell me on anything, just came in and got out quick. I 100% recommend! They also did my back two tires in October and they've been amazing. Thanks guys! The value is great too!!”

“Friendly, helpful staff. It was a last minute issue so we didn't have an appointment. We were one of the first people there in the morning. We only had to wait about an hour to get all 4 tires replaced.”