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January 2024 by Deborah Sayler
FINALLY: A Quality Auto Service BusinessMost car owners have at least one horror story (maybe more) about over-priced poor quality auto repair service. (Or ‘no quality’ because the paid for work was never done!!) As a victim of such unbelievably horrible treatment by my prior mechanic I went in search of a business I felt I could rely upon.Enter Todd’s Automotive. And what a wonderful experience to have.Quality work, careful and thorough diagnostic assessments of what needed to be done and, at my request for budgeting purposes, provided an itemized description of all the work needed in priority of importance order to correct.After such disgusting treatment previously a breath of fresh air arrived with Todd’s. Their AAA certification and customer reviews were the impetus to my choosing Todd’s and I am so glad I did. Give them an opportunity to help you; you won’t be disappointed.
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November 2023 by Dmitriy Antonov
Had the pleasure of speaking with Glen. These guys sure know what they're doing!
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October 2023 by Corrina
Customer service was good and so far it appears they did a good job on my breaks. I did not give 5 stars because I was charged $155 to diagnose and tell me it was the breaks that needed to be replaced. That was still charged even with getting the breaks done there. Because of this I will not return. If I’m getting my car repaired somewhere I expect them telling me what needs to be done to be part of the service. I have never been charged for diagnostic when I am getting the repair done at the same time.Service: Auto brake repair
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October 2023 by Barbara Bridge
Todd's Automotive has kept my car in tip-top shape for years! They are trustworthy, reliable, and efficient. It's very easy to make appointments online or by phone. Thanks, guys!
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April 2023 by Nick Hamilton
Got my pickup fixed up in less time and for less expense. Also had a loaner vehicle for me in the interim
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March 2023 by Sally Leet
I had a broken front seat. It wouldn't stay in position. It was an expensive thing to fix because they were going to have to replace the whole seat base. ($1700 - very expensive part was needed.) When I went to pick it up it was under $300 because they could see how to fix it without needing the new base. They sent the base back and did the repair. The entire experience was positive and additionally.... really nice people. Jim's the best! I'll be returning here for all our auto work.
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March 2023 by Jason Levin
We've been using Todd's for both our vehicles for years. They are a trustworthy mechanic, offering reasonably priced service that is consistent and dependable.
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January 2023 by Valerie Gibson
Friendly, efficient, very comfortable waiting area. My second time there and will be back. Checked by owner. A customer stopped in to pick up his car and told him he was the best in Lake Oswego!
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September 2022 by Linda G.
Todd's is busy because they are so good so it took a little time to get my car in to be fix. It was WELL worth the wait. They did a great job and even detailed the car - inside and out! Thank you for the great service. Note: My recent situation was a hit and run in a parking lot. Todd's isn't the preferred vendor for my insurance. After my recent experience, I will be changing insurance.
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July 2022 by Maxwell Cole
These guys are professional, patient and courteous. I was originally expecting to not get my car back for a few days and after 1.5 hours it was ready for pick up! Luckily it was an easy fix but I couldn’t be more pleased with the services at Todd’s Automotive. Honest work at a fair price.Service: Electrical repair
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May 2022 by Angela D.
I scheduled with Todd's Automotive for an oil change for my Land Rover Evoque. This was my first time coming to Todd's and I was super impressed with how easy everything was, and how reasonable the cost was. They even vacuumed up after themselves (mostly after me!) I have paid almost 3x as much for an oil change at "specialty" repair shops but won't be doing that anymore. Super happy to have found this gem of a shop.
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April 2022 by Harold H.
Great service and done right! Completely satisfied with service that was done right the 1st time!
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October 2021 by T M
My car broke down, had to get it towed, it was after hours, and I had to pick a repair shop off of reviews on the internet. I left a message on the phone. I called the next day, no one answered so I left another message. I called back again at 11am, and finally got a hold of someone. They seemed upset that I left my car with them. This was also on Monday. They said they would look at it on Thursday or Friday. They got it looked at before then, and fixed it quicker than they said they would. They were also upset I couldn't pick it up during their work day. I live an hour and a half away, and couldn't make it up there before closing. The bill was paid, but before it was paid they made it seem like we would try to skip out on the bill. I can understand that, but they don't need to be unfriendly when we have car trouble. It seemed very different than the reviews I read online.
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September 2021 by Tony C.
First, understand this truth: Good mechanics ain't cheap, and cheap mechanics ain't good. Finding an automotive repair shop you can trust is scary. My dad was a very good mechanic, and cars that needed to be fixed paid for my home, clothes, food, etc. I was fortunate that I never needed a mechanic, I'd just call dad. He's to the age now that working on cars is becoming difficult, so for big jobs past basic maintenance I needed to find a shop I can trust. Before I found Todd's I'd had my share of wobbly experiences with mechanics who do a poor job as fast as they can, then returned my vehicle filthy and with scratches that weren't there before. I've found Todd's work and customer service to be of the highest caliber in all ways. They've never tried to sell me anything I didn't need. They stay in touch, patiently answer questions and have even given me rides to drop off and pick up my car. Bottom line: when my son needs a mechanic, I have absolute faith sending him to Todd's. I know he'll be treated well and the job will be done correctly. For those of you only concerned with price, please go back to my opening statement.
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August 2021 by Ryan Hasemeier
They genuinely care and you as a customer and try to get you the best deal they can. Jim is a great human being and still has yet to charge me for a loaner car. Great, reasonably-priced, timely service...I will always come back to Todd's.
