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March 2024 by Ilene Stanton
My last prescription was ready in 1 hour.
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March 2024 by John Raider
Absolute the worst customer service. Short and rude, no extra effort to help seniors get prescriptions. If i could give them no stars i would. If you don’t know how to work in the service industry then DONT.
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February 2024 by Tom Lemaire
When I begin using this pharmacy, they were very prompt, courteous Now Covid, and covid this place has become very uncourteous towards its customers. They change their operating times to be closed during the most busy part of the day to take a 30 minute lunch. Most customers generally will take their lunch breaks and do personal business during their own lunch break and for Fred Meyer pharmacy to be closed during this time. Simply does not make sense. I do not blame them for wanting to take a lunch but I do blame them that the entire staff takes the lunch at the same time when they could at least due to scheduling this matter up and still remain open and service their customers and or patients this does not make sense. Furthermore, it takes an exorbitant amount of time to get a single prescription called in by a doctor to be filled usually at 24 to 48 hours before prescription is filled , this is not acceptable when a doctor is calling in a prescription to be filled There is no sense of urgency when it comes to their patients and or customers I am considering changing over to a different pharmacy just for this reason
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January 2024 by Jeremy Perin
Fred Meyers pharmacy has had my son's prescription for over 3 weeks now and have not filled it. My son is on Ritalin and can only pick up 30 days of script at a time. By the time he gets his meds he will have been out for almost a month. This is so messed up and there is nothing I can do about it. Besides choose a different pharmacy and hope I have better results. You shouldn't be aloud to except a script like this unless it's in stock . It's B.S how all the stipulations are put on us and you are free to do what you want.
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January 2024 by joel griffin
Very rude reception. Short, disconnected, slow. We were told 30 minutes only to wait another 30 minutes while they talked and laughed with each other. One hour later and no medicine. Late for work with two sick children. This place is going down hill. I will not be returning
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December 2023 by Allison C
I have always had a good experience at this pharmacy. However, it can take one bad experience to question all future experiences. Staff is always friendly and picking up my prescription is hassle free and seamless. My last encounter felt like a fiasco. I pay cash for my prescription as I’ve submitted PA’s previously with out approval and discount cards don’t apply. This is my choice to pay verse attempt a different medication or have side effects from past generic medications. I was informed the multiple different options instead of name brand which I appreciate, however, as stated multiple times to kyia, I wanted name brand. Eventually I had to clarify what the prescription stated. My prescription stated DAW and cash pay. This was very frustrating. As a health care worker, I understand all the options available to patients. As a health care worker I understand the significant shortage across the country but also locally. My prescription was filled generic and I explained my situation. I was able to receive a partial prescription with the name brand medication. When I clarified to see the prescription before paying I was informed, “the price should tell you its brand name”, I agreed however, regardless I verified. This experience with this pharmacy member was discouraging. I work in a very very busy clinic, even with shortages, responses like this are unnecessary. Will I return to this pharmacy? Most likely, because this is one of the few pharmacies that carry this medication. Hopefully this was an isolated event and others don’t encounter the challenges as a patient or customer with this pharmacy member.
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October 2023 by Lukas Twidwell
Canby Fred myers has less staff but still is 5 times faster. I have to wait 45 minutes in line to get my daughters prescription that was turned in 2 hours before just to be told “we are now just seeing it. It’ll be a hour till it’s ready you can have a seat.”
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October 2023 by Concerned C.
CUSTOMER LAST -New Fred Myer PolicyGot to store at 8pm to get 7 things, waited in line for over 45 mins and both cashiers messed up EVERY ORDER in the line!! It was pathetic, when I got to check out this lady literally threw my items down the conveyor belt & told me to bag my own groceries! Really sad the caliber of employees at this store, over privileged & acting like the world owes them something!!!
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October 2023 by Ron L.
Worst fred meyers in area,they put the rudest checker, Michelle in quick check and she spends all her time talking to her customer friends or other employess and is rude if ask her to help.I will no longer go to this store
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August 2023 by Rose Braden
Great staff. Always helpful and intelligent. I drive 30 minutes to this location because they always have my difficult to fill prescription in stock.
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July 2023 by m k.
This place isn't the same since Kroger took over. The produce and meat departments are not good. The prices are outrageous and the quality is poor. The clothes they sell now are cheap and fall apart. The staff are unhappy and it reflects in the customer service received. Your best bet to get out of the store faster is to ring your own groceries and you are treated like a thief the entire time. The pharmacy staff are rude and unprofessional. I go elsewhere for my groceries now.
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April 2023 by Alene Cerasuolo
I'm surprised by the negative reviews and comments. I've been going to this pharmacy for 4 years and I've never had a problem they couldn't fix - I always have a positive experience. The manager, Justin, keeps it running like a well oiled machine. They all work so hard! I don't see side chat or texting or anything ever. They generally move through customers pretty quickly and while there are times when staff is limited, they're always doing their best to serve. Thanks for your hard work!
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March 2023 by Scott D.
This is the work FM ever. They are super expensive and always rearranging the entire store to make your shopping experience the longest ever. every time I go there my, I cant find what I'm looking for
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February 2023 by Anonymous Musician
I believe the staff there works very very hard. So why only the four stars? Because Mgmt. needs to supply more staff so that the place can run as smoothly as it used to. Given the daily challenges that the staff faces, they do a great job of keeping up the best they can. All in all, I keep going back because the service is good, it’s just a little slower.
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January 2023 by Craig W.
I believe the staff there works very very hard. So why only the four stars? Because Mgmt. needs to supply more staff so that the place can run as smoothly as it used to. Given the daily challenges that the staff faces, they do a great job of keeping up the best they can. All in all, I keep going back because the service is good, it’s just a little slower.