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June 2023 by Ray Gonzalez
Wasn't open as per schedule on-line, so I had to choose a place further away.
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April 2023 by Eby Olinger
The security is better having someone on site makes me feel safe about keeping my valuables there. No tweaks living in the storage units , always friendly and helpful service. Would definitely recommend to anyone who wants to store thier stuff with peace of mind!
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March 2022 by Google Mail
The units are not as advertised. Says they had a 10x15 unit but the unit is actually 13’ 8” deep per my tape measure.
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November 2021 by Kent Adams
Been trying to get a unit here now for weeks as it would be the most convenient location for me due to where I live. No one answers the phone when I call, and no one has returned my calls after leaving a detailed message with my contact info. I even tried calling from my wife's phone in the case it had something to do with my phone specifically. Unfortunately I can't just go there and speak with someone directly due to COVID restrictions at this time according to the sign on the office, appointments have to be made via phone. Guess this place isn't hurting for business right now, and the other reviews I've seen on Google for this place pretty much solidify that suspicion. I guess I'll go spend my money somewhere else where customer service is a priority.
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May 2021 by David Drake
It's kinda tucked away, in a very low traffic area - I've lived in a Tualatin for 30+ years, and I never even knew it was there. It's a little on the expensive side, and you can only access your storage unit between 7:00am-8:30pm. The units are very clean and big. I wanted to pay for a year in advance, and maybe get a deal, but they don't let you pre-pay, which I thought was odd. The lady who owns the place is really nice, but I've had my share of issues.Their pin pad didn't work when I came in, so I couldn't pay, but they were supposed to get a new one the next day. I came in the next day, but they had other issues. I ended up just paying online a couple weeks later, after several other attempts to do it in person, which I would've preferred.My unit is supposed to have a light, and it did the first day, when she showed me the unit, four months ago, but now I need to remember to bring a flashlight. It did work one time about a month ago, but stopped again.I came one time, but the right hand side of the access pin pad didn't work, so I couldn't get in, and had to go back home and unload my stuff, in the rain.I was supposed to get the 2nd month half off, but they charged me the full amount - I think they charged me half the next month, after I called.Although it's not something I need, the latches have spots for two locks, I suppose so both people need to be present to open it. They must've had to cut a previous tenant's lock off, so one of the spots is very jagged and rusty - I suppose it's good that I have had a tetanus shot.I do like the fact that the only security camera is at the front, pointed at the gate, because it would just be a weird feeling otherwise.I wouldn't call it a negative experience, it's just not been a very positive one, and I think there's some areas that could be improved on.
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April 2021 by Melissa Brereton
Facilities are clean and maintained.
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March 2021 by Molly May
Horrible! This place used to be great the old managers were amazing unlike this new one who just is mean and always yelling at us.It used to be open everyday and now it’s hit or miss.Please change management ASAP!!!!
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March 2021 by claud arevalo
Horrible management.
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February 2021 by Irish Gypsy
Horrible management who do nothing about the rats but it must be hard to get anything done being closed most of the time
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September 2020 by Josh W
Mediocre storage units.
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July 2020 by Cory Carlson
If you want your things destroyed by mice and no phone call back when inquiring about the issue - then this is your place. I would not Recommend going Here until there is proof of the infestation resolved.
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June 2020 by Jordan Lund
Just tried to call them twice, got hung up on both times. They might be a good storage facility, I'll never know. Moving on to the next one who actually might want my business.
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June 2020 by cord mcdowell
Ok heres the 411 pros cons on this place. My opinion David the manager has treated me with respect, super nice, very understanding, just all around a great person, and he's great to talk with. if you get a chance take a minute have a conversation with him. They have a restroom that is well kept clean.? ? Haven't had any issues with the 830pm gate closer. I thought I would but nope. So 100% love this place.
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June 2019 by Boris Fett
My short time here was good. The staff were nice. Getting into and out of this location with a larger trailer was alittle tight but manageable. Recommend as a place to store your junk.
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May 2019 by Michelle Love Smith
Nice folks
