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November 2023 by Kad
I got a delivery (kitchen table) from FedEx yesterday. They delivered it to the wrong area. They lied and put a note on my door saying they attempted to deliver. 3 people were home. They did not knock. I was confused. I got a notification from Amazon saying it was delivered. I panicked thinking they dropped it off at the wrong place but of course I got the notice saying they tried to deliver it to me?? So we decided to search for it. It was on the 1st floor in a corner in the breezeway.I kid you not! I called FedEx and told them what their driver did and they needed to come back and bring it upstairs. Its very heavy in 2 big boxes. The man in customer service said there was nothing he could do and that there was no way to contact the driver. That was a lie. He actually told me to ask my neighbors to bring it up. I was like..wow! So I had to knock on all my neighbors doors to try to find 2 strong me. After an hour, I found a neighbor. A man and a woman. I couldn't bring it up because I've had many heart attacks. I thank them for bringing the table up and was apologetic to them and angry at FedEx for putting me through this. Horrible awful company. I'm also complaining to Amazon for using FedEx. I won't shop at a store that has FedEx as their delivery service
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March 2023 by By Happenstance
We had an excellent experience with a DIY project. Both Stephanie and Brendan G helped with tips and ideas. They even brought out another papercutter from the back since another customer had a large project they were working on. I would drive to this location over the location that is closer to me. Their tips helped us create a better game. We even laminated a few things. I didn't know they offered that!
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February 2023 by THOMAS ROSE
John and Nicole And the great team have it dialed in in the retail shipping game I went to get a canvas print made and they helped me out with what I needed to do and what I needed to bring in
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January 2023 by Nick Clark
Eli was very helpful with packaging my items and processing my shipping request using our corporate account number. He explained the options and helped me to make an informed decision based on delivery time and cost. I appreciate his good attitude and willingness to help, and wouldn't hesitate to return to him and this location.
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October 2022 by Joanne S.
First off, the Fed Ex Store that was by Hallmark is now on Martinazzi. I needed a legal document printed. Nicole was amazing! She walked me through the process with patience & efficiency. I left with 2 very professional looking copies! Highly recommend Fed Ex on Martinazzi
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October 2022 by Kevin Mayer
Five stars for Jon. Very helpful and kind. I’d use services here again.
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September 2022 by Katie Dykes
Nicole was SUPER helpful and patient with me and my technical issues. She never once made me feel rushed - which I definitely have been made to feel at other locations - and worked with me until we figured things out. Rare to find.
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September 2022 by Dr. Sunny Drake (Floss Boss)
I went in to mail a piece of equipment and paid with my credit card. They put my biz account down and later UP CHARGED ME OVER 118.65 over what the receipt said when I left. I will not use them again! Do not put anything on your account. FedEx at this location will not honor the quote you leave with.
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September 2022 by Floss Boss
I went in to mail a piece of equipment and paid with my credit card. They put my biz account down and later UP CHARGED ME OVER 118.65 over what the receipt said when I left. I will not use them again! Do not put anything on your account. FedEx at this location will not honor the quote you leave with.
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September 2022 by Paul S.
They charged us 150$ to overnight a package and it arrived a week later, and they won't refund it because "it's been over 15 days". Garbage company
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July 2022 by Katie Albert
Nicole was SUPER helpful and patient with me and my technical issues. She never once made me feel rushed - which I definitely have been made to feel at other locations - and worked with me until we figured things out. Rare to find.
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July 2022 by Fernando Martinez
It’s was a very horrible experience.Firstthey couldn’t deliver my package to my house and now they couldn’t even have it ready to pick up.And it has already happened twice with one of my other family members they are horrible they can’t do a simple job right.
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April 2022 by Megan Kieling Vassar
Excellent service! Walked-in for a small print + trim job, looking for day-of turn around. In and out in 15 mins or less. Staff was very helpful! One of the only shops open Sunday. Thank you!
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December 2021 by Angela P.
If you are looking to get grilled on your package, your ID-even when shipping with a corporate account-this is the place for it. I had not one-but two employees interrogate me on my package. It's medical equipment that is shipped from everywhere and I've never had another fedex ID for a corporate account. A simple task took far too long with each employee's inquiring mind. I'd hate to have anything confidential done here-I'm sure they'd all go through it! Avoid this fedex-there are many others in the area.
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October 2021 by Chris Mann
They’re Google hours state they’re open on Sunday, I drove out and they’re closed. Wasted time.
