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January 2024 by Matthew Brenner
I bought the passenger swivel adapter for my Promaster, and purchasing from SprinterStore was far and way the most economical product I found when comparing options. I will say there was limited install instructions provided with the product which is why I docked 1 star, but when I reached out to customer service, their team was quick to respond and sent videos to walk me through it, which was very helpful.Would recommend to other van enthusiasts
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November 2023 by Bret Polvorosa
Good service - friendly folks.
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September 2023 by Carey Grayson
I thought, based on some of the reviews, that I might have a bad experience. It was the opposite. I had a leak in my air suspension system on my Tiffin Wayfarer that I couldn't locate myself. They found the leak as well as some other issues and fixed everything at a very reasonable price. Next problem, I'll be taking my rig here.
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September 2023 by Axe C.
They erase the google reviews then gaslight you. Weve never seen you here before. Dont trust these people. They are not honest. Worst experience ive had with my sprinter. Hands down. Aggressive....
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July 2023 by Benjamin Dale
I purchased some window covers, and they disintegrated in the heat. They didn't even last a year. I sent several emails and never heard back. Customer service is terrible. Never shopping here again.
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July 2023 by Sharon S.
Buyer beware, this business does not stand by its products. I returned an absolutely worthless airbed for the front seats of our Sprinter, thinking it would have been better designed given the cost $318. I should have known better since they only had two pictures online. I not only paid for shipping both ways, but they charged me a 20% restocking fee. So essentially, I spent $100 and got NOTHING.
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July 2023 by Levi Sikkema
I was hesitant to work with these folks based on reviews I read, but was pleasantly surprised. They helped me purchase and install an Amp Research Power Step on a 2023 AWD Sprinter. If you ask Amp directly, they’ll tell you they don’t even make that product for a 2023 Sprinter. They have the appropriate brackets and expertise and made it happen.There were some issues with one of the steps catching on the van itself, they had to do extra work to make it work. They even had me come back a week later to make sure the work was finished quality and to my liking. Great customer service and follow through.
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June 2023 by Tracy Brodie
Kept my service van for a week before telling me they were waiting for a decision on my part. I stopped in 2 times, texted 2 times, called 3 times and left notes for the manager (who shouted at me on the phone to go elsewhere) two times. They clearly don't care about the customer.
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May 2023 by Service Express101
Total Rip off and zero honesty in this company! We placed and order for 4 wheels on our van. After a week we contact them for an updated. They said order will be shipped out within few days and tracking number will be updated. Now we are 3 weeks later and got an email that they want $115 MORE for each that makes $345 price increase. When I called and put questions they hangup on us. Their web still reflects the price we paid and every were online the price are the same.Don't waste your time and money here.
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May 2023 by Yandy Roman
My company has been taking our work sprinter vans to this place for years and as of late their service has been terrible. They have been using aftermarket parts without advising us, they haven’t been able to properly diagnose issues with our vans. In our most recent service they didn’t diagnose that our transmission issue and now we have to rebuild our transmission. I don’t recommend anyone going here.
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March 2023 by natalie Puika
10/10 customer service, I loved working with Arthur, he was very helpful, responsive & got me the best deal I could hope for. I will be buying from this company again & recommending to all my friends/family.
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March 2023 by Kelly Cameron
(Posted on behalf of a family member)I purchased new Alcoa hub covers from the Sprinter Store and am very satisfied.Arthur was great to deal with. Thank you.
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March 2023 by Alexis Simmons
Great supplier for my shop and clients! Super friendly and wonderful people to work with. Customer service is fantastic and quick to respond. One of my favorite suppliers as a sprinter repair center. :)
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March 2023 by Peter Ryan
Staff helped me sort through and source a new rear ladder/tire carrier to fit my 2017 NCV3 Sprinter Van. Not an easy task as anyone searching for pre-2019 Sprinter parts knows.
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March 2023 by Nancy Crete
Just placed an order for air bags for our 2020 transit van. Author was amazing with answering are questions and getting our order on its way.
