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February 2024 by Rosa Tofte
Great service. I bring my MB here and always receive top service.
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February 2024 by Farshad Bavarsad
I took my GLC300 for Service B to Star Motors, and I'm very happy to have done this. They are very polite and respectful, very helpful and honest and much cheaper than the Mercedes dealership. All necessary services were done. They also fixed very few small jobs like phone charger at no extra cost.I definitely will go back and do my next service and also any possible repairs in this shop.They deserve a 10/10 score.Thank you for your good job.
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January 2024 by David Johnson
Excellent!
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December 2023 by John Bolesky
Joey and his team are the BEST! I've had my GLK serviced at Star Motors since the day I got it and would never go anywhere else.
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December 2023 by Van Gatlin
Great service by the team at Star Motors. I was in and out on time and was able to get some work done while I waited. 5 Star service.VGService: General repairs & maintenance
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November 2023 by Michael Taal
Can't say enough positives about Star Motors! Great communication directly from the mechanic. Resolved suspension issues at an affordable price.Our car feels like it's new again.Thank you for the wonderful service!Services: Transmission
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November 2023 by shawn roerig
These guys are great! Wish I’d discovered them years ago! They go above and beyond every time. Sweet family business. Easy to schedule with. Prompt. She even gave me a ride down the road to pick up my rental car. Would definitely recommend.Services: General repairs & maintenance
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October 2023 by Dave Brannon
I thought I was using the best Mercedes guy in town until he went out of business due to age and health. He told me he took his Mercedes to Joey. Been using Star Motors for about 6 years now and couldn't be happier. The 24 year old 5-speed I drive continues to runs like a top, purrs like a kitten and zoom like office workers during a pandemic.Starr Motors has always been correct in their analysis while repairs, if necessary, are performed in a reasonable timeframe (once you have your appointment), and for a fair price. They are not cheap but fair. In other words, Star Motors is a really good value. To top it off, the shop is clean as a whistle and everyone is happy and upbeat.Thanks to Heather, Nathan and of course, Joey.Great team!Services: Electrical repair
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October 2023 by phil10ification
Warning! Warning!Warning! I went for a a service and initially was fine. A few days later, my dashboard showed a warning that I need to stop the car and let it run. I did but the warning never left and it’s still on every time I drive the car which NEVER happened before they serviced my car. I suspect they stole my battery and put an old one. Lately, the Auxiliary Battery Malfunction went on, need another service that was not a problem before I went to Star Motors for B7 service.PLUS, I got back my car with an almost empty gas which I never let that happen I always drive with at least half a tank coz I know it can ruin the electric components of the car if you drive an almost empty gas. When I got the car, it had an almost empty gas. Yeah, gas these days are expensive as I use premium with this car.Never going back to this repair shop ever again.I urge everyone that if you think you will be saving money, think again because it might just cost you more in the long run.
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September 2023 by Bill and Lia Halter
Joey & Heather of Star Motors were recommended to me by a friend years ago & I’ve been a faithful & very satisfied customer. Over the years I have had 3 MB autos & they have done all of my service work associated with manufacturers recommendations. When I sold my first MB I recommended Star Motors to the new buyer of my GL SUV. He was so impressed with Star Motors that when he needed to replace his wife’s car he made the decision to buy another MB product.Services: Air & cabin filter replacement
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September 2023 by Richard Johnson
Excellent work. Friendly and competent staff. Reasonable prices. They go the extra mile. This was my second visit. They now get all my MB work.Services: General repairs & maintenance
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September 2023 by Paolo Petines
I was directed to Star Motors by Advance Auto (where I send my other car for maintenance, also 5 star service) which is just across the street. I decided to give them a try after having issues with the pricey and time-consuming service at the Wilsonville dealership. My first impression of Star Motors was great. They completed a B service in under 2 hours and didn't try to upsell unnecessary items. I inquired about new brake pads due to a squeaking sound, and unlike the dealership, they advised me that replacement wasn't urgent. I highly recommend their Mercedes-Benz servicing. A 5-star experience for me. Much appreciated!Services: Air & cabin filter replacement
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September 2023 by Stay Positive
Personable service, great quality work, reliable and outstanding customer service. Needing a ride from work to pick up the car after service and they gladly accommodate the needs. Five star and highly recommended. Thank you Star Motors!Services: Steering & suspension repair
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August 2023 by Michael M.
I have a 2019 GLS450 that has always had this slight clunk on the right side while making slow sharp right turns. The noise over the years got progressively worse and with the car being under warranty I would routinely take the car over to Wilsonville Mercedes and my experience there was not awesome. Over three years I had the truck in the shop for months trying to fix or even claim to replicate the issue. Eventually the warranty runs out and the noise keeps getting worse. Well, at that point I start throwing parts at it. Changed the upper CA's, the right wheel bearing/hub, all the inner/outer tie rods, the air struts and despite everything I had done I could not resolve the issue. I made an appointment with Star Motors and took the truck in for a diagnosis. Spent a good amount of time going over what I'd done and what was happening. I dropped the truck off hoping for the best but recognizing that this was not fixed by many people. Welp, three hours later I get the call that they think they figured it out and fixed it. I biked over to get the truck and sure enough, it's fixed!!! My truck drives like a brand new truck again!! No clunks, no noises and with all the stuff I swapped it's like better than when I got it. I found my people. No reason to take a Mercedes anywhere else. I'm one happy human.
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July 2023 by Deb Bischof
Friendly, knowledgeable and affordable maintenance for Mercedes. Plan ahead there is a week or two wait for an appointment.Service: General repairs & maintenance
