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March 2024 by Victoria De La Cruz
Beauty stores are very intimating for me. I never enjoy asking for color match help. Talai was very helpful, kind, and had lots of patience while helping me find the rich shade of foundation. Loved todays experience. Plus got lots of samples. Thank you, Talai!
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February 2024 by R G
All out of nail polish. I drove 20 mins away. I got some face cream. It’s expensive here. The little girl cashier was nice.
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January 2024 by Tashadanielle6
I made a pickup order and sent my husband to get it. They told him no one had grabbed the order so they had to go shop for it. Then came back and told him he needed to pay for it because the manager decided to cancel the order. And then proceeded to tell him that the online order was wrong and more than half of the items were unavailable.I spent 158$ that I now have to wait for it be refunded and then spent an additional 60$ to get the 3 items that were “available”. Do yourself a favor and go to a different ulta. There are zero organizational skills at this store.
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January 2024 by Cindy Hoff
Ulta is my kryptonite! It's a one-stop shop for ALL your beauty needs & I absolutely love that!! People I know, who know how much I love Ulta's first reaction is always "Omg! Aren't they expensive?!" But, they're just NOT. Ulta carries anything from Drugstore brands to luxury brands and everything in between. They can fit any budget and aren't any more expensive than let's say places like Target, Walmart, Kohl's, Macy's, and Nordstrom...except they have way cooler stuff!! You can also try any make-up, skincare, and fragrance you want!! They also have a salon and carry an extensive selection of haircare products like Liters of shampoo/conditioner, hair accessories, brushes, and tools. Plus, they always have some sort of sale going on! Their rewards program gives you coupons and discounts, and you can easily earn reward points from every purchase that you can redeem on your next purchase. They also have 3 HUGE sales each year, their "21 Days of Beauty", "Gorgeous Hair Event", and "Love Your Skin Event" which are awesome sales because the big name and luxury brands are 50% off!! When you buy certain products online, you also get free gifts...Free is my favorite price! So, don't be scared off by rumors you've heard from other people about how expensive Ulta is...they're definitely worth checking out if you've never been!! Everything you need to pamper yourself is in one place! It's always been my experience that no matter which location you choose, the staff is always incredibly nice and very helpful! Ask questions and explore Ulta...you'll find cool stuff you didn't even know existed or that you needed! LOL
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January 2024 by Kimber Macdonald
I will never return to the Tualatin store. It was difficult to find items I wanted, the prices were high, and of the 5 employees in the store (demos and registers), not once did any of them smile. They looked unhappy, and it made my experience uncomfortable.
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January 2024 by Jason Robinson
I take my daughter here and she likes it. Anytime you need help a salesperson is around. I don't know about beauty or hair care stuff but there's lots for whoever or whatever skin, hair type, and you name it here.
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January 2024 by skyler mutziger
Great spot for a guy who sticks out like a sore thumb and is shopping for his wife everyone is friendly they give great suggestions and arnt trying to milk you I go here a few times a year and always leave with great stuff for my wife
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January 2024 by Lea Winslow
Great selection of products and helpful customer assistance.
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December 2023 by Tami LeAnn Mason-liebenthal
I was very annoyed by the security at this Ulta. I noticed her when I walked in. I smiled at her and she gave no expression back. So I began shopping. I noticed the security guard looking around corners and peeping over the tops of displays and watching me. She wasn't even trying to be discreet. I got so annoyed I decided to end my shopping and just check out. I was waiting in line and picked up something on a display by the check out. I set it back down and proceeded to the check stand. When I walked out I looked back in at the security guard and she rushed over to where I picked up the item to make sure it was still there. I was like. "B****,I just spent $250 and you're concerned about that trial size lotion for $9. Really?" I will not be recommending this Ulta. I wanted to sit in my car and stare at her till she got off work. Then run out and watch her go to her car like she was stealing it. But I didn't. I understand that shoplifting is bad right now. But it's pretty bad when security makes you feel like you're doing something wrong when all you're doing is shopping.
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September 2023 by Elyse Cochran
To start, I have been coming to this Ulta for several years now for regular hair services and have gone through three stylists who have all been nothing short of amazing. I'm a little surprised by some of the harsh reviews as that has not been my experience in most cases. They always greet you when you walk into the store and the atmosphere has always been very friendly and helpful. Very rarely have I ever gone into the store and thought it was messy. This place can get very busy so a little patience and a positive attitude goes a long way in my opinion for a much better experience.
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September 2023 by Miss Mindy
Great shop, nice staff. My partner wanted a look round best buy so I looked in here. Lots of variety of different brands and plenty of testers.
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August 2023 by Joanna
This location has a wider variety of brands than others, but overall the service doesn’t make up for it. Curbside orders are never brought out in a timely manner and the pickup option takes longer than the “ready in 2 hours or less” that they state in the app. The inside of the store can be quite messy and understocked as well.
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July 2023 by Lorena S
A one stop shop beauty store where everyone is nice and you can feel pretty with every purchase. I really do love Ulta but try to stay away, I do get a coupon sent often but it’s still not cheap to buy make up every week so I try to wait for one of my staples to run out before coming back. You’ll definitely find me there for Black Friday or for special days because they have great discounts.
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June 2023 by Irina Sanarov
Was looking for a makeup remover and they were talking back to me that I didn't buy it from there
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June 2023 by Ekatherina S.
Me and my sister walked in so we can get things for her and our experience was pretty bad. We were looking for a cleansing balm and some employee tried to help and once she found what she was looking for they said it was at SephoraBut she remembers buying it at Ulta and one of the employees said straight to us saying she was wrong. And we both worked/work customer service as well and I know for a fact you DO NOT! Say that to a customer that is buying from you. Maybe if they wanna say something they should wait for the customer buying from you to walk out. Customers are the reason why your still working and getting hours.
