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December 2023 by Diana Bunch
This place has the best customer service now. A complete turnaround since last year
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November 2023 by George
It seems like the new ownership purposefully just pushes customers away. There is never any hot food made, the employees are rude like 9/10 times. If this place claims a profit they’re money laundering or running a bodega.
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October 2023 by Heather Heartt
The new employees left alone in the store have no idea how to take a payment with your own 7-eleven app. And the evening employees recently are on the phone constantly while you're inside trying to purchase anything. This is getting ridiculous
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October 2023 by Amanda Lewis
Everytime I go to this 711 location I am unable to use my rewards points. The staff in the morning don't speak very good English and said to me I can only use them when the manager was there because they can't do it. Other times I go in before work, I try to enter my phone number in and the staff member already clicks out of it, and says he isn't able to enter it or go back. When I ask again, he just smiles and ignores me. They don't understand what I ask, and just go about what they were doing behind the counter. Very bad customer service
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October 2023 by Hannah Bernhardt
Was able to do chime deposit a few weeks ago with a polite cashier. Came today and the cashier said they don’t “have it” I said the lady before did it & asked if there was a reason why she couldn’t do it & she was very rude in response and just repeated they “don’t have it”
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September 2023 by Susanna Sundman
I would actually love to give this location 0 stars, but had to put 1 in order to post.... I have to say that my husband and I have ordered from here 2 times and both times they have messed up our order, and every time we call they do not answer and it acts like it's hooked up to a fax machine.... Some of our food was suppose to be hot, and it wasn't, and our coffee was suppose to be hot and they gave us ice coffee... They did not contact us about any issues with the order ie: If they were out and if can be replaced with something else... Who ever is the manager, they are not doing a good job....
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September 2023 by Jacob Nickerson
I used to love this place until new management took over and got rid of all the awesome employees. New people are very unfriendly and try to charge you extra for things if your not paying attention. Went from 5 star to barely a 1 star. I avoid at all costs these days. The fountain drinks are watered down if they even are working at all, Slurpees are always malfunctioning, and they don't even give you a chance to enter your phone number for your 7 rewards points. They don't honor hardly any specials they advertise either.
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July 2023 by Curtis Arduino
Since new owners took over store in June. The quality of service and product is dropped. Tonight went in to get coffee and there was one pot almost empty, nothing on the grill to eat except a Burger Bite and a hot dog that we're on there so long they were burnt black. This what a shame, this used to be a really good store always had Donuts on stock something on the grill and always had all the flavors of coffee not just one pot of Colombian or House Blend.
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February 2023 by Jay Slupesky
This store was closed for four months, but now, after a lot of remodeling work, it has reopened. And it is beautiful! It is a welcome spot in the neighborhood since it is open 24 hours a day, 7 days a week. I stopped in yesterday and had a nice chat with the two staff members on duty.
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February 2023 by Bonnie J Brouwer
My local 7-Eleven is the only ATM in town that doesn't charge me money. And I love the big dog with sauerkraut!
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February 2023 by Goob M.
This location has employees that go above and beyond for customers. The two girls working were very helpful in correcting a simple mistake and delightfully entertaining during the short wait. Thank you two very much!
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January 2023 by Chris Miller
Before they had boarded it up and reopened it was the friendliest store In wilsonville. But now they have the same kind of rude customer service as all the other stores in the area. In particularly Julia. Super rude.
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January 2023 by Starr C.
I'm a former employee. I recently had the chance to work at this location. Management is awful here. The grills were never properly cleaned. Managers would hide in the back for hours gossiping about associates. Myself witnessed two managers not using gloves nor washing hands. When handling food. Coughing on grill items. Coming to work sick with the flu as well as COVID. Trash is always piling over. Rude to there customers. & Worse to their employees. They don't even deserve a one star review. Please I highly advise you not to eat any hot food from the 7/11 in *********** as they don't keep a temperature log nor disregard old food. Temperatures are never what they're supposed to be. Stay safe! You will end up sick on your work shift. Even worse on the road before you can make it on time.
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November 2022 by Ali Rodgers
NOT OPEN 24 hours.We stopped off the highway at 11:10 pm and had to get back on the highway to find another place to get a soda, after a long day/incoming flight from the Portland airport.
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November 2022 by Chris Simmons
They close. This store needs to rebrand as something else, or open 24hrs like a real 7-Eleven.