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September 2023 by Courtney Sekerak-Weyandt-Toyama
We are not connected to the water and they make us pay a bill over $100 per month. We run off a well but are connected to sewage. Why we have to pay 2 charges for sewage and have to pay for water We couldn't use even if we wanted to is crazy. Absolute rip off.
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March 2023 by Ryan Stancombe
Got water tested high acid levels in water and bill way to expensive I drive over the road trucking bill is over $100 I don't use the watter more than 4 days per month when I'm around. And a $3 something convenience fee for paying online.
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March 2023 by Jessica Rummel
I've never paid so much for water. I live alone and my bill is over $80. At my previous place outside of Indiana my bill was never over $40. Very upsetting .
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March 2023 by Scott Bassaro
I had a totally different experience today from the ones posted. Savannah was extremely pleasant, helpful and professional with my questions. She even said to have a pleasant vacation as we ended our conversation.
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March 2023 by amanda walker
Very rude! Very expensive! Wish there was another water company that we could use. They never give your deposit back like it states in paper work a year after service you can use it towards your bill. Absolutely worse bill to pay!
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March 2022 by Shawna Mccutcheon
Very rude, won't let you get a word in. I literally had to scream just to get this lady to shut her trap and listen to what I had to saybut she still didn't and she was very very rude and aggressive I've heard she's like this with everyone ever consider maybe hiring nicer customer service agents! ?
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March 2022 by jack fearsome
What could we do about the Indiana water company and it's high rates and its terrible customer service we had our water on for 2 weeks and theres only two people live here and we have a 185 dollar water bill
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March 2022 by Shelly N
Rates are ridiculously high compared to surrounding municipalities
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March 2022 by Patricia Gould
One person, ensuring less than 1000 gallon usage and my bill is easily 100 month.
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March 2020 by Brandon Pearce
Is there any way to get different service in Homer City, these guys are absolutely terrible, money gouging business. If there were competition in the area, they would be out of business. Just like anything else, once it become regulated and not a free market, the prices sky rocket and customer service is TERRIBLE!
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March 2020 by Papa Emeritus
The rates are insane.
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March 2020 by Jamie S
I’d give zero stars if possible. Insanely high rates. At least $60 a month for two people with pretty modest use.Periodically get notices about contaminants exceeding the acceptable limit weeks after the contaminant was discovered. They ask on the bottom of the notice for YOU to make copies and distribute to places that “may not receive the information.” Sorry, isn’t that your job?This place is disgusting. I’d say avoid them, but unless you have well water, you have no other choice depending on the area you live in. Apparently they know this and decide to take full advantage.
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March 2020 by Tom Austin
Someone behind this scam is stuffing their pockets. Absurdly high rates, and verbally abusive office staff.
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March 2020 by Morgan Mennetti
Very poor customer service, the woman on the phone speaks VERY disrespectfully to customers.
